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Ace Photo, Ashburn, VA |
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Dominion Camera & Photo Lab, Falls Church, VA |
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Embassy Camera Center, Washington, DC |
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Penn Camera Exchange, Washington, DC |
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Penn Camera Exchange, Washington, DC |
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Penn Camera Exchange, Vienna, VA |
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Penn Camera Exchange, Springfield, VA |
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Penn Camera Exchange, Rockville, MD |
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Penn Camera Exchange, Laurel, MD |
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Photo Craft Wireless, Burke, VA |
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Photo-Craft, Fairfax, VA |
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Pro Photo, Washington, DC |
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Ritz Camera, |
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Strauss Photo-Technical Services, Washington, DC |
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many more...... |
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All locations combined
See how Penn Camera Exchange scored based on 327 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
327 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Penn Camera Exchange "superior" for "doing work properly"? |
| What percent of customers rated Penn Camera Exchange "superior" for "starting and completing work promptly"? |
| What percent of customers rated Penn Camera Exchange "superior" for "letting you know cost early"? |
| What percent of customers rated Penn Camera Exchange "superior" for "advice on service options and costs"? |
| What percent of customers rated Penn Camera Exchange "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from BETHESDA, MD wrote on 08/20/09
- send out repair stuff now, sales and tech advice first rate though.......
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Subscriber from WEST MCLEAN, VA wrote on 07/20/09
- Very competent staff, pleasant to deal with. Knowledgeable too........
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Subscriber from SILVER SPRING, MD wrote on 09/16/08
- Nice when something actually costs LESS than the quote........
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Subscriber from ROCKVILLE, MD wrote on 09/11/07
- This is a terrific store staffed with people who know what they ar doing and..........
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Subscriber from N BETHESDA, MD wrote on 10/01/06
- The only problem I had was that their advice is limited to the particular brands..........
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- See more comments at Washington Consumers' CHECKBOOK.
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