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Dominion Camera & Photo Lab, Falls Church, VA |
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Embassy Camera Center, Washington, DC |
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Penn Camera Exchange, Washington, DC |
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Penn Camera Exchange, Washington, DC |
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Penn Camera Exchange, Vienna, VA |
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Penn Camera Exchange, Springfield, VA |
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Penn Camera Exchange, Rockville, MD |
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Penn Camera Exchange, Laurel, MD |
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Penn Camera Exchange, |
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Photo Craft Wireless, Burke, VA |
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Photo-Craft, Fairfax, VA |
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Pro Photo, Washington, DC |
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Ritz Camera, |
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many more...... |
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1240 Mount Olivet Rd NE
Washington, DC
Phone: 202-529-3200
See how Strauss Photo-Technical Services scored based on 372 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
372 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Strauss Photo-Technical Services "superior" for "doing work properly"? |
| What percent of customers rated Strauss Photo-Technical Services "superior" for "starting and completing work promptly"? |
| What percent of customers rated Strauss Photo-Technical Services "superior" for "letting you know cost early"? |
| What percent of customers rated Strauss Photo-Technical Services "superior" for "advice on service options and costs"? |
| What percent of customers rated Strauss Photo-Technical Services "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
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| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from BETHESDA, MD wrote on 08/20/09
- Only game in town, often not worth taking stuff in, new piece cheaper and waranteed........
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Subscriber from ROCKVILLE, MD wrote on 08/03/09
- I would not take a camera back to Strauss. They were not able to do..........
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Subscriber from WASHINGTON, DC wrote on 07/31/08
- Mis-diagnosed a problem with a camera under warrenty. Location is difficult to get to, making..........
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Subscriber from ALEXANDRIA, VA wrote on 06/24/08
- These people are real experts -- they repaired a 32-year-old camera that I thought was..........
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Subscriber from ROCKVILLE, MD wrote on 12/03/07
- Sadly, since being bought out several years ago, Strauss has deteriorated. Their service is terrible,..........
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Subscriber from WASHINGTON, DC wrote on 09/19/07
- Finished the service in a day, but left only one message (which was not received),..........
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Subscriber from WASHINGTON, DC wrote on 09/16/07
- I wish the hours were a little more convenient, but overall, I have no complaints........
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Subscriber from KENSINGTON, MD wrote on 09/06/07
- Took from November to late spring to get camera actually sent to Olympus for repairs..........
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Subscriber from BETHESDA, MD wrote on 10/29/06
- Done while I waited. Nobody else locally could have provided this........
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- See more comments at Washington Consumers' CHECKBOOK.
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