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Ace Photo, Ashburn, VA |
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Best Buy, Woodbridge, VA |
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Best Buy, Sterling, VA |
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Best Buy, Springfield, VA |
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Best Buy, Rockville, MD |
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Best Buy, Reston, VA |
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Best Buy, Laurel, MD |
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Best Buy, Washington, DC |
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Best Buy, |
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Best Buy, Alexandria, VA |
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Best Buy, Arlington, VA |
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Best Buy, Fairfax, VA |
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Best Buy, Falls Church, VA |
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Best Buy, Gaithersburg, MD |
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Best Buy, Germantown, MD |
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Costco, Fairfax, VA |
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Dale Photo, Alexandria, VA |
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Dominion Camera, Falls Church, VA |
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Embassy Camera Center, Washington, DC |
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Fuller & D'Albert, Fairfax, VA |
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Penn Camera Exchange, Washington, DC |
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Penn Camera Exchange, Washington, DC |
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Penn Camera Exchange, Vienna, VA |
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Penn Camera Exchange, Springfield, VA |
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Penn Camera Exchange, Rockville, MD |
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All locations combined
See how Penn Camera Exchange scored based on 1595 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
1595 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
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| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from N BETHESDA, MD wrote on 11/20/09
- Great place to buy a camera - no good reason to buy on-line........
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Subscriber from BETHESDA, MD wrote on 09/16/09
- Real pros. You get what you pay for........
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Subscriber from ROCKVILLE, MD wrote on 09/15/09
- One salesman was NOT very helpful, but others have all been superior........
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Subscriber from ARLINGTON, VA wrote on 09/10/09
- Excellent Service from all Penn Camera stores........
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Subscriber from WASHINGTON, DC wrote on 09/10/09
- The staff are knowledgable and straight with the customers........
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Subscriber from ARLINGTON, VA wrote on 09/09/09
- You're not going to get eBay deals here, just honest reviews and reasonable prices........
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Subscriber from ALEXANDRIA, VA wrote on 09/09/09
- We have purchase two cameras from this company because of the time they spent with..........
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Subscriber from BETHESDA, MD wrote on 09/08/09
- The man who helped us pick out my camera was very knowledgeable and helpful. He..........
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Subscriber from NORTH POTOMAC, MD wrote on 08/26/09
- It is really hard for a brick and mortar store to compete with the likes..........
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Subscriber from FALLS CHURCH, VA wrote on 08/24/09
- Higher price than big boxes, but wider selection, more knowledgable staff is worth something........
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- See more comments at Washington Consumers' CHECKBOOK.
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