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Ace Photo, Ashburn, VA |
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Best Buy, Woodbridge, VA |
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Best Buy, Reston, VA |
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Best Buy, Laurel, MD |
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Best Buy, Washington, DC |
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Best Buy, |
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Best Buy, Alexandria, VA |
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Best Buy, Arlington, VA |
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Best Buy, Fairfax, VA |
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Best Buy, Falls Church, VA |
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Costco, Fairfax, VA |
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Dale Photo, Alexandria, VA |
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Dominion Camera, Falls Church, VA |
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Embassy Camera Center, Washington, DC |
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Fuller & D'Albert, Fairfax, VA |
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Penn Camera Exchange, Washington, DC |
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Penn Camera Exchange, Washington, DC |
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Penn Camera Exchange, Vienna, VA |
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Penn Camera Exchange, Springfield, VA |
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Penn Camera Exchange, Rockville, MD |
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14933 Shady Grove Rd
Rockville, MD
Phone: 301-294-8515
See how Ritz Camera scored based on 38 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
38 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from GAITHERSBURG, MD wrote on 04/23/09
- Ritz employees are typically excellent. 2 out of 3 on this day were distracted by..........
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Subscriber from NORTH POTOMAC, MD wrote on 08/22/07
- One VERY helpful staff member there but a warranty repair took longer than I was..........
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Subscriber from POTOMAC, MD wrote on 07/10/07
- Very helpful staff........
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Subscriber from GAITHERSBURG, MD wrote on 10/17/06
- This store offers free classes in how to use your newly purchased camera. Given the..........
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Subscriber from ROCKVILLE, MD wrote on 10/08/06
- Knowledgeable staff pay attention to customers. Course offerings are a plus........
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- See more comments at Washington Consumers' CHECKBOOK.
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