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Sunday, November 22, 2009
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Washington Consumers' CHECKBOOK > Camera Stores > Penn Camera Exchange
 
Washington Consumers' CHECKBOOK > Camera Stores
Penn Camera Exchange
352 Domer Ave
Laurel, MD
Phone: 301-497-0001

See how Penn Camera Exchange scored based on 106 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

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Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Penn Camera Exchange?
Firm Specific Info
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CHECKBOOK Ratings
Number of customer survey ratings: 106 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
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Complaint rate:
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Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.




Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from SILVER SPRING, MD wrote on 08/19/09
A very knowledgeable staff and excellent product selection with competitive pricing.......
Subscriber from LAUREL, MD wrote on 09/19/08
Very competitive, even with online prices........
Subscriber from SILVER SPRING, MD wrote on 09/16/08
A good store for variety of products and knowledge of staff, but you won't find..........
Subscriber from SILVER SPRING, MD wrote on 08/12/08
Like their professionalism.......
Subscriber from COLUMBIA, MD wrote on 08/28/07
Great store; knowledgeable staff. Very helpful........
Subscriber from LANHAM, MD wrote on 06/26/07
Long wait to get help. Staff ignores you often even for customers who have spent..........
Subscriber from BOWIE, MD wrote on 02/21/07
Completely professional, experienced personnel. Good product lines, and excellent advice........
Subscriber from LAUREL, MD wrote on 10/17/06
Penn was extremely patient and helpful when I was trying to understand digital cameras this..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2008.








 
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