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Ace Photo, Ashburn, VA |
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Best Buy, Woodbridge, VA |
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Best Buy, Sterling, VA |
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Best Buy, Springfield, VA |
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Best Buy, Rockville, MD |
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Best Buy, Reston, VA |
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Best Buy, Laurel, MD |
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Best Buy, Washington, DC |
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Best Buy, |
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Best Buy, Alexandria, VA |
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Best Buy, Arlington, VA |
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Best Buy, Fairfax, VA |
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Best Buy, Falls Church, VA |
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Best Buy, Gaithersburg, MD |
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Best Buy, Germantown, MD |
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Costco, Fairfax, VA |
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Dale Photo, Alexandria, VA |
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Dominion Camera, Falls Church, VA |
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Embassy Camera Center, Washington, DC |
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Fuller & D'Albert, Fairfax, VA |
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Penn Camera Exchange, Washington, DC |
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Penn Camera Exchange, Washington, DC |
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Penn Camera Exchange, Springfield, VA |
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Penn Camera Exchange, Rockville, MD |
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Penn Camera Exchange, Laurel, MD |
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8357 Leesburg Pike #E
Vienna, VA
Phone: 703-893-7366
See how Penn Camera Exchange scored based on 362 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
362 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
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| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from ARLINGTON, VA wrote on 09/10/09
- Excellent Service from all Penn Camera stores........
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Subscriber from FALLS CHURCH, VA wrote on 08/24/09
- Higher price than big boxes, but wider selection, more knowledgable staff is worth something........
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Subscriber from BETHESDA, MD wrote on 08/06/09
- best resource........
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Subscriber from WEST MCLEAN, VA wrote on 07/20/09
- Nice store, knowledgeable staff........
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Subscriber from VIENNA, VA wrote on 07/14/09
- Helpful on phone as well as at the store........
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Subscriber from STERLING, VA wrote on 02/02/09
- They are great - they let you test cameras and lenses, don't hurry you and..........
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Subscriber from RESTON, VA wrote on 09/17/08
- Penn staff are (usually) great and very informed on all the different cameras, which cannot..........
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Subscriber from FAIRFAX, VA wrote on 08/30/08
- Pro shop with great service.......
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Subscriber from FALLS CHURCH, VA wrote on 08/26/08
- They were able to repair my camera without my having to send it in to..........
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Subscriber from RESTON, VA wrote on 08/05/08
- Extremely helpful staff.......
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- See more comments at Washington Consumers' CHECKBOOK.
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