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Saturday, November 21, 2009
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Washington Consumers' CHECKBOOK > Top Carpet Stores and Installers > Arlandria Floors
 
Washington Consumers' CHECKBOOK > Top Carpet Stores and Installers
Arlandria Floors
1800 Mount Vernon Ave
Alexandria, VA
Phone: 703-548-8299

See how Arlandria Floors scored based on consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
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Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Arlandria Floors
CHECKBOOK Ratings for Sales Service
Number of customer survey ratings: 32 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
CHECKBOOK Ratings for Installation Service
Number of customer survey ratings: 52 ratings
What percent of customers rated firm "superior" for "doing work properly on the first try"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "neatness of work"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.




Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from ALEXANDRIA, VA wrote on 07/31/09
I was so completely ignored while in the store on two recent occasions that I..........
Subscriber from ALEXANDRIA, VA wrote on 08/13/08
Excellent.......
Subscriber from ARLINGTON, VA wrote on 09/22/07
Quality service, but sometimes slow returning calls.......
Subscriber from ALEXANDRIA, VA wrote on 09/11/07
Two thumbs up!.......
Subscriber from ANNANDALE, VA wrote on 08/07/07
Wonderful company to work with...........
Subscriber from ALEXANDRIA, VA wrote on 07/10/07
I thought this firm was going to be great -- I called about a specific..........
Subscriber from ALEXANDRIA, VA wrote on 05/16/07
After three tries the installer provided by Arlandria was still unable to create a satisfactory..........
Subscriber from ALEXANDRIA, VA wrote on 10/24/06
Outstanding service with honest advice, even if it means you'll spend less money. Arranged for..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
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