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Sunday, November 22, 2009
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Washington Consumers' CHECKBOOK > Top Carpet Stores and Installers > Carpet Yard
 
Washington Consumers' CHECKBOOK > Top Carpet Stores and Installers
Carpet Yard
2811 Merrilee Dr #C
Fairfax, VA
Phone: 703-560-0666

See how Carpet Yard scored based on consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Carpet Yard
CHECKBOOK Ratings for Sales Service
Number of customer survey ratings: 65 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
CHECKBOOK Ratings for Installation Service
Number of customer survey ratings: 109 ratings
What percent of customers rated firm "superior" for "doing work properly on the first try"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "neatness of work"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.




Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from ANNANDALE, VA wrote on 09/15/09
Great - from start to finish. Allan went out of his way to make sure..........
Subscriber from LORTON, VA wrote on 03/07/09
Very happy. Found them by using Consumer Checkbook and couldn't be happier........
Subscriber from ARLINGTON, VA wrote on 08/26/08
We were especially pleased with the advice provided on products and installation options; only glitch..........
Subscriber from FAIRFAX, VA wrote on 03/08/08
Salesman gave us a price for carpet, pad, and installation using my personal measurements. After..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data








 
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