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Abbey Flooring & Design Center, Sterling, VA |
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ACS-Ayoub Carpet Service, Chantilly, VA |
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Airpark Carpet & Interiors, Gaithersburg, MD |
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Aladdin Carpet & Flooring, Gaithersburg, MD |
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Arlandria Floors, Alexandria, VA |
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Atlantic Carpet, Falls Church, VA |
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B & B Floors, Springfield, VA |
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Bakersfield Carpet, Falls Church, VA |
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Bloomingdale's, McLean, VA |
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Bode Floors, Columbia, MD |
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Bottom Line Price Carpets, Beltsville, MD |
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C G Coe & Son, Bethesda, MD |
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Carousel Carpets, Bowie, MD |
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Carpet & Vacuum Expo, Olney, MD |
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Carpet 'n Things, Silver Spring, MD |
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Carpet 'n Things, Laurel, MD |
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Carpet Bazaar, Silver Spring, MD |
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Carpet Express, Rockville, MD |
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Carpet King, Rockville, MD |
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Carpet Man, Rockville, MD |
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Carpet One of Alexandria, Alexandria, VA |
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Carpet One of Chantilly, Fairfax, VA |
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Carpet Palace & Interiors, Rockville, MD |
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Carpet Yard, Fairfax, VA |
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Carpet Yard, McLean, VA |
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5414 Randolph Rd
Rockville, MD
Phone: 301-881-7322
See how Custom Carpet Shop of MD scored based on consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Number of customer survey ratings: |
70 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of customer survey ratings: |
70 ratings |
| What percent of customers rated firm "superior" for "doing work properly on the first try"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
| What percent of customers rated firm "superior" for "neatness of work"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
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| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from ROCKVILLE, MD wrote on 09/28/09
- This company did a terrible job installing two rooms of carpeting for me. I would..........
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Subscriber from WASHINGTON, DC wrote on 09/16/09
- Expensive and poor installation........
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Subscriber from CHEVY CHASE, MD wrote on 07/27/09
- Rude installation people that did not help by coordinating with other workmen on the site........
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Subscriber from KENSINGTON, MD wrote on 09/13/08
- Refused to stand behind a rug that was less than 6 months old. Started to..........
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Subscriber from GAITHERSBURG, MD wrote on 09/11/07
- There was a misunderstanding that led to a delayed delivery, but on the whole the..........
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Subscriber from POTOMAC, MD wrote on 07/10/07
- carpet seems were obvious and there were some areas that were not pressed down. Also,..........
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Subscriber from BETHESDA, MD wrote on 12/26/06
- The staff at Custom Carpet has been extraordinarily helpful over the past 3 years. This..........
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- See more comments at Washington Consumers' CHECKBOOK.
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