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Abbey Flooring & Design Center, Sterling, VA |
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ACS-Ayoub Carpet Service, Chantilly, VA |
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Airpark Carpet & Interiors, Gaithersburg, MD |
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Aladdin Carpet & Flooring, Gaithersburg, MD |
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Arlandria Floors, Alexandria, VA |
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Atlantic Carpet, Falls Church, VA |
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B & B Floors, Springfield, VA |
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Bakersfield Carpet, Falls Church, VA |
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Bloomingdale's, McLean, VA |
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Bode Floors, Columbia, MD |
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Bottom Line Price Carpets, Beltsville, MD |
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C G Coe & Son, Bethesda, MD |
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Carousel Carpets, Bowie, MD |
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Carpet & Vacuum Expo, Olney, MD |
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Carpet 'n Things, Silver Spring, MD |
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Carpet 'n Things, Laurel, MD |
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Carpet Bazaar, Silver Spring, MD |
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Carpet Express, Rockville, MD |
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Carpet King, Rockville, MD |
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Carpet Man, Rockville, MD |
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Carpet One of Alexandria, Alexandria, VA |
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Carpet One of Chantilly, Fairfax, VA |
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Carpet Palace & Interiors, Rockville, MD |
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Carpet Yard, Fairfax, VA |
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Carpets & Floors, Burke, VA |
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1315 Chain Bridge Rd
McLean, VA
Phone: 703-893-7555
See how Carpet Yard scored based on consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Number of customer survey ratings: |
123 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of customer survey ratings: |
151 ratings |
| What percent of customers rated firm "superior" for "doing work properly on the first try"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
| What percent of customers rated firm "superior" for "neatness of work"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from WASHINGTON, DC wrote on 11/17/09
- The installers did a very good job on installation. When a couple of issues arose..........
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Subscriber from ARLINGTON, VA wrote on 04/29/09
- Very professional, good service, and competitive price. When we decided that we wanted to change..........
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Subscriber from MC LEAN, VA wrote on 09/13/08
- Very good.......
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Subscriber from RESTON, VA wrote on 08/06/08
- Sales rep never followed up as promised with estimate, even after we called several times...........
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Subscriber from WASHINGTON, DC wrote on 07/16/08
- Excellent service...from selection to estimate to installation!.......
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Subscriber from WASHINGTON, DC wrote on 10/07/07
- We were really disappointed in this place, especially with the salesman, "Bob Yoder," whom we..........
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Subscriber from MC LEAN, VA wrote on 09/27/07
- When the carpet they installed emitted a chemical smell, they cleaned it and then replaced..........
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Subscriber from VIENNA, VA wrote on 09/26/07
- Used Checkbook to find these guys and they were excellent. We had a flooded carpeted..........
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Subscriber from WASHINGTON, DC wrote on 09/14/07
- actually enjoyed dealing with them.......
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Subscriber from WASHINGTON, DC wrote on 09/11/07
- Not recommended........
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- See more comments at Washington Consumers' CHECKBOOK.
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