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Monday, November 23, 2009
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Washington Consumers' CHECKBOOK > Carpet & Rug Cleaners > ACS-Ayoub Carpet Service
 
Washington Consumers' CHECKBOOK > Carpet & Rug Cleaners
ACS-Ayoub Carpet Service
3856 Dulles South Ct
Chantilly, VA
Phone: 703-255-6000

See how ACS-Ayoub Carpet Service scored based on 744 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about ACS-Ayoub Carpet Service?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 744 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated ACS-Ayoub Carpet Service "superior" for "doing work properly"?
What percent of customers rated ACS-Ayoub Carpet Service "superior" for "starting and completing work promptly"?
What percent of customers rated ACS-Ayoub Carpet Service "superior" for "letting you know cost early"?
What percent of customers rated ACS-Ayoub Carpet Service "superior" for "advice on service options and costs"?
What percent of customers rated ACS-Ayoub Carpet Service "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
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Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from ALEXANDRIA, VA wrote on 09/29/09
Not as good as they used to be........
Subscriber from CHANTILLY, VA wrote on 09/16/09
A little more expensive than another big local firm, but well worth the additional cost...........
Subscriber from VIENNA, VA wrote on 09/15/09
Did a fantastic job on a large Kilim carpet that needed cleaning and deodorizing. Also..........
Subscriber from ALEXANDRIA, VA wrote on 09/11/09
Ayoub did a great cleaning job on our wool area rugs. We recommend their service........
Subscriber from ALEXANDRIA, VA wrote on 09/09/09
No comments. Competent estimation, good coverage of risks and limitations, and timely, high quality work.......
Subscriber from ALEXANDRIA, VA wrote on 09/09/09
I've had to have a number of oriental rugs treated for moths. They gave me..........
Subscriber from ALEXANDRIA, VA wrote on 08/05/09
They were able to restore upholstery that was severly stained and at, I think, a..........
Subscriber from OLNEY, MD wrote on 07/29/09
They came promptly and did a great job........
Subscriber from FAIRFAX, VA wrote on 07/29/09
Very pleased with quality of work although it's quite a drive from central Fairfax City........
Subscriber from ARLINGTON, VA wrote on 07/22/09
Highest quality of service - they were able to clean rugs that other companies could..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in March 2009.








 
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