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Washington Consumers' CHECKBOOK > Carpet & Rug Cleaners > Stanley Steemer Carpet Cleaner
 
Washington Consumers' CHECKBOOK > Carpet & Rug Cleaners
Stanley Steemer Carpet Cleaner
14510 Lee Rd #A
Chantilly, VA
Phone: 703-266-2160

See how Stanley Steemer Carpet Cleaner scored based on 362 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Stanley Steemer Carpet Cleaner?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 362 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Stanley Steemer Carpet Cleaner "superior" for "doing work properly"?
What percent of customers rated Stanley Steemer Carpet Cleaner "superior" for "starting and completing work promptly"?
What percent of customers rated Stanley Steemer Carpet Cleaner "superior" for "letting you know cost early"?
What percent of customers rated Stanley Steemer Carpet Cleaner "superior" for "advice on service options and costs"?
What percent of customers rated Stanley Steemer Carpet Cleaner "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from FALLS CHURCH, VA wrote on 09/09/09
I got one quote over the phone but a different figure at the time of..........
Subscriber from GAITHERSBURG, MD wrote on 08/10/09
I've never had a bad experience with them. But, they are not the cheapest........
Subscriber from CENTREVILLE, VA wrote on 07/29/09
Although their services were provided to me as part of a real estate transaction (the..........
Subscriber from SPRINGFIELD, VA wrote on 07/07/09
Would not use again. Had a small throw rug at the front door that they..........
Subscriber from CHANTILLY, VA wrote on 09/11/08
Just an adequate job--nothing special. Pricing by room is not good........
Subscriber from BURKE, VA wrote on 08/29/08
They didn't clean well, they left marks, they gave me all kids of excuses why..........
Subscriber from SILVER SPRING, MD wrote on 08/21/08
The carpets were still fairly wet when they left and said that they would be..........
Subscriber from ANNANDALE, VA wrote on 07/30/08
They did not do the work we requested, but insisted on sanitizing all rooms and..........
Subscriber from SPRINGFIELD, VA wrote on 07/15/08
Outstanding service and work. Highly recommend them........
Subscriber from WOODBRIDGE, VA wrote on 11/10/07
My carpets took 2 days to dry and they didn't look that clean afterwards........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in March 2009.








 
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