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Able Chem-Dry, Manassas, VA |
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Absolute Carpet Care, Sterling, VA |
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ACS-Ayoub Carpet Service, Chantilly, VA |
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All Pro Carpet Cleaning, Sterling, VA |
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Andrew's Carpet & Upholstery Cleaning, Rockville, MD |
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Atlantic Carpet Care, Montgomery Village, MD |
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Bergmann's Cleaning, Arlington, VA |
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Bianchi's Carpet & Upholstery Cleaning, Manassas, VA |
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Budget Carpet Services, Gaithersburg, MD |
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Capitol Steam Cleaning, Gaithersburg, MD |
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Cardinal Chem-Dry, Manassas, VA |
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Carpet Clean Services, Olney, MD |
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Carpet Dynamics, Vienna, VA |
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Chem-Dry of Arlington & Alexandria, Alexandria, VA |
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Chem-Dry of Howard County, Millersville, MD |
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Chem-Dry of Northern Virginia, Fairfax, VA |
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Chem-Dry of Prince William, Woodbridge, VA |
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Christopher's, Fairfax, VA |
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Clawes Carpet, Fairfax, VA |
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Clean & Shine, Rockville, MD |
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Clyde W Dent Carpet & Upholstery Cleaning, Prince Frederick, MD |
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Crown Carpet Care, Germantown, MD |
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Curtis Fiber Cleaning, Ijamsville, MD |
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PO Box 5799
Derwood, MD
Phone: 301-921-6924
See how Elite Carpet Care scored based on 244 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
244 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Elite Carpet Care "superior" for "doing work properly"? |
| What percent of customers rated Elite Carpet Care "superior" for "starting and completing work promptly"? |
| What percent of customers rated Elite Carpet Care "superior" for "letting you know cost early"? |
| What percent of customers rated Elite Carpet Care "superior" for "advice on service options and costs"? |
| What percent of customers rated Elite Carpet Care "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from FAIRFAX, VA wrote on 11/18/09
- Great company, called to see if they could come early (yes!) Gave me a very..........
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Subscriber from SILVER SPRING, MD wrote on 09/10/09
- used them last year based on checkbook rating and was very satisfied; this year when..........
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Subscriber from BETHESDA, MD wrote on 09/09/09
- I've been very satisfied with Elite Carpet Care and highly recommend them........
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Subscriber from BETHESDA, MD wrote on 09/07/09
- Excellent steam cleaning carpet service for both price and quality. I highly recommend them. Have..........
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Subscriber from GAITHERSBURG, MD wrote on 08/30/09
- Elite did a small carpet cleaning job at my townhouse. I had not cleaned the..........
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Subscriber from POTOMAC FALLS, VA wrote on 07/23/09
- They left some water on my hardwood floors when they were done, but other than..........
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Subscriber from ROCKVILLE, MD wrote on 07/16/09
- Most of the carpet which they cleaned was done well, though they did not move..........
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Subscriber from FALLS CHURCH, VA wrote on 07/02/09
- Very positive experience from start to finish........
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Subscriber from ARLINGTON, VA wrote on 05/31/09
- Elite was early to both service calls, accurately assessed our needs, and priced their services..........
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Subscriber from NORTH POTOMAC, MD wrote on 04/16/09
- Provided a quote on the phone but when they showed up the price increased almost..........
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- See more comments at Washington Consumers' CHECKBOOK.
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