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Sunday, November 22, 2009
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Washington Consumers' CHECKBOOK > Carpet & Rug Cleaners > Absolute Carpet Care
 
Washington Consumers' CHECKBOOK > Carpet & Rug Cleaners
Absolute Carpet Care
45921 Maries Rd #180
Sterling, VA
Phone: 703-925-0022

See how Absolute Carpet Care scored based on 218 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Absolute Carpet Care?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 218 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Absolute Carpet Care "superior" for "doing work properly"?
What percent of customers rated Absolute Carpet Care "superior" for "starting and completing work promptly"?
What percent of customers rated Absolute Carpet Care "superior" for "letting you know cost early"?
What percent of customers rated Absolute Carpet Care "superior" for "advice on service options and costs"?
What percent of customers rated Absolute Carpet Care "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from RESTON, VA wrote on 08/04/09
Excellent cleaning of our pet stained livingroom oriental rug........
Subscriber from BURKE, VA wrote on 07/29/09
They are good but expensive.......
Subscriber from BETHESDA, MD wrote on 04/22/09
My decorator had recommended Absolute, so I had them clean three small oriental carpets. With..........
Subscriber from ALEXANDRIA, VA wrote on 10/25/08
I have used them several times and they are great.......
Subscriber from BURKE, VA wrote on 09/20/08
I had this company come out to clean the carpets in a foreclosed home I..........
Subscriber from FAIRFAX, VA wrote on 07/15/08
Not the best I've used, but okay. Will not use again........
Subscriber from ALEXANDRIA, VA wrote on 07/15/08
Least expensive of all we looked at........
Subscriber from ALEXANDRIA, VA wrote on 07/14/08
They are a bit expensive, but very good and I enjoyed reading their informative newsletters........
Subscriber from ALEXANDRIA, VA wrote on 11/11/07
Our first experience with professional carpet cleaners, we were not prepared for the hoses from..........
Subscriber from CENTREVILLE, VA wrote on 09/12/07
Very pleased with service, quality of work and rates........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in March 2009.








 
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