 |
 |
 |
 |

| · |
Absolute Mac, Gaithersburg, MD |
| · |
Advanced 2000, Alexandria, VA |
| · |
Advanced Computer Center, Washington, DC |
| · |
Advantage Computer Services, Manassas, VA |
| · |
Advantage Technical Service, Silver Spring, MD |
| · |
Affinity Computer, Herndon, CA |
| · |
Ajton Computers, McLean, VA |
| · |
Apple Computer Store, McLean, VA |
| · |
Apple Computer Store, Bethesda, MD |
| · |
Apple Computer Store, Arlington, VA |
| · |
Apple Computer Store, |
| · |
Axtron, Springfield, VA |
| · |
Best Buy, Waldorf, MD |
| · |
Best Buy, Sterling, VA |
| · |
Best Buy, Springfield, VA |
| · |
Best Buy, Rockville, MD |
| · |
Best Buy, Reston, VA |
| · |
Best Buy, Manassas, VA |
| · |
Best Buy, Laurel, MD |
| · |
Best Buy, Germantown, MD |
| · |
Best Buy, Gaithersburg, MD |
| · |
Best Buy, Falls Church, VA |
| · |
Best Buy, Fairfax, VA |
| · |
Best Buy, Arlington, VA |
| · |
Best Buy, Alexandria, VA |
|
many more...... |
|
 |
 |
|
 |
|
|
|
|
3089 Nutley St Fairfax, VA Phone: 703-204-8400
See how Micro Center scored based on 196 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
 |
Does firm get CHECKBOOK's top rating for quality?   |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
Subscribers only |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
Does firm get CHECKBOOK's top rating for price?   |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
Subscribers only |
 |
 |
 |
 |
 |
 |
 |
 |
 |
|
|
| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
196 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Micro Center "superior" for "doing work properly"? |
| What percent of customers rated Micro Center "superior" for "starting and completing work promptly"? |
| What percent of customers rated Micro Center "superior" for "letting you know cost early"? |
| What percent of customers rated Micro Center "superior" for "advice on service options and costs"? |
| What percent of customers rated Micro Center "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
|
-
Subscriber from ARLINGTON, VA wrote on 08/08/09
- Kept replacing fried hard drive without realizing that the cooling fan air flow was blocked..........
|
-
Subscriber from OAK HILL, VA wrote on 06/23/09
- Decided that they did not "like" me and gave an estimate of damages that made..........
|
-
Subscriber from VIENNA, VA wrote on 03/01/09
- Repair work was fine. Bringing the computer in and picking it up had long lines..........
|
-
Subscriber from ANNANDALE, VA wrote on 08/15/08
- Ordered the wrong part & tried to blame it on Apple Computer. Bold faced lie..........
|
-
Subscriber from VIENNA, VA wrote on 03/31/08
- Installed bad 1 mg of memory causing my computer to crash, in Jan 2008. did..........
|
-
Subscriber from ARLINGTON, VA wrote on 09/27/07
- Their support and service is well worth the drive to them!.......
|
-
Subscriber from ARLINGTON, VA wrote on 09/12/07
- Very expensive for a basic job........
|
-
Subscriber from BURKE, VA wrote on 08/31/07
- I will not go back. Waited for one week and proposed solution was not accepted..........
|
-
Subscriber from VIENNA, VA wrote on 05/29/07
- Despite my request that they NOT erase my hard drive,they did so any way without..........
|
-
Subscriber from FAIRFAX, VA wrote on 10/07/06
- Totally missed the real problem and led me to buy hundreds of dollars of unnecessary..........
|
- See more comments at Washington Consumers' CHECKBOOK.
|
|
|
|
|