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Absolute Mac, Gaithersburg, MD |
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Advanced 2000, Alexandria, VA |
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Advanced Computer Center, Washington, DC |
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Advantage Computer Services, Manassas, VA |
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Advantage Technical Service, Silver Spring, MD |
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Affinity Computer, Herndon, CA |
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Ajton Computers, McLean, VA |
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Apple Computer Store, McLean, VA |
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Apple Computer Store, Bethesda, MD |
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Apple Computer Store, Arlington, VA |
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Apple Computer Store, |
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Axtron, Springfield, VA |
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Best Buy, Waldorf, MD |
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Best Buy, Sterling, VA |
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Best Buy, Springfield, VA |
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Best Buy, Rockville, MD |
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Best Buy, Reston, VA |
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Best Buy, Manassas, VA |
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Best Buy, Laurel, MD |
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Best Buy, Germantown, MD |
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Best Buy, Gaithersburg, MD |
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Best Buy, Falls Church, VA |
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Best Buy, Fairfax, VA |
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Best Buy, Arlington, VA |
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Best Buy, Alexandria, VA |
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many more...... |
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814 Kempsville Rd #106
Norfolk, VA
Phone: 800-905-4335
See how Geeks on Call scored based on 303 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
303 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Geeks on Call "superior" for "doing work properly"? |
| What percent of customers rated Geeks on Call "superior" for "starting and completing work promptly"? |
| What percent of customers rated Geeks on Call "superior" for "letting you know cost early"? |
| What percent of customers rated Geeks on Call "superior" for "advice on service options and costs"? |
| What percent of customers rated Geeks on Call "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from VIENNA, VA wrote on 08/13/08
- Provide more than just a fix. Pleasant, knowledgeable and mindful of my time. Always arrives..........
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Subscriber from BETHESDA, MD wrote on 04/24/08
- very helpful, prompt, and courteous; he provided useful and accurate advice and followed through as..........
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Subscriber from FAIRFAX, VA wrote on 10/07/06
- Totally missed the problem and led me to buy hundreds of dollars of unnecessary equipment.......
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- See more comments at Washington Consumers' CHECKBOOK.
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