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Absolute Mac, Gaithersburg, MD |
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Advanced 2000, Alexandria, VA |
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Advanced Computer Center, Washington, DC |
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Advantage Computer Services, Manassas, VA |
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Advantage Technical Service, Silver Spring, MD |
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Affinity Computer, Herndon, CA |
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Ajton Computers, McLean, VA |
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Apple Computer Store, McLean, VA |
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Apple Computer Store, Bethesda, MD |
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Apple Computer Store, Arlington, VA |
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Apple Computer Store, |
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Axtron, Springfield, VA |
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Best Buy, Waldorf, MD |
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Best Buy, Sterling, VA |
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Best Buy, Springfield, VA |
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Best Buy, Rockville, MD |
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Best Buy, Reston, VA |
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Best Buy, Manassas, VA |
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Best Buy, Laurel, MD |
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Best Buy, Germantown, MD |
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Best Buy, Gaithersburg, MD |
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Best Buy, Falls Church, VA |
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Best Buy, Fairfax, VA |
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Best Buy, Arlington, VA |
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Best Buy, Alexandria, VA |
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4500 Wisconsin Ave NW
Washington, DC
Phone: 202-895-1580
See how Best Buy scored based on 38 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
38 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Best Buy "superior" for "doing work properly"? |
| What percent of customers rated Best Buy "superior" for "starting and completing work promptly"? |
| What percent of customers rated Best Buy "superior" for "letting you know cost early"? |
| What percent of customers rated Best Buy "superior" for "advice on service options and costs"? |
| What percent of customers rated Best Buy "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from WASHINGTON, DC wrote on 08/05/09
- Sales clerks are hard to find, don't know what they're talking about........
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Subscriber from WASHINGTON, DC wrote on 09/13/08
- Too expensive. The first assistant was wonderful (Saul somebody) but he quit for better things..........
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Subscriber from WASHINGTON, DC wrote on 09/02/08
- Too many call-backs and the computer was more screwed up when they finished than it..........
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Subscriber from WASHINGTON, DC wrote on 01/18/08
- Geek squad technicians are ok, but service is overpriced and management unreliable........
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Subscriber from WASHINGTON, DC wrote on 09/20/07
- Between these guys and the GeekSquad inhome service, I paid twice for the same unsatisfactory,..........
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Subscriber from TAKOMA PARK, MD wrote on 07/10/07
- I had to wait 30 minutes to even have someone wait on me and take..........
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Subscriber from BETHESDA, MD wrote on 04/27/07
- Thought I bought a Magnavox HDTV. When box was opened, there was another TV brand..........
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Subscriber from WASHINGTON, DC wrote on 10/17/06
- After experiencing the staff and their lack of interest, I felt I could never take..........
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Subscriber from ARLINGTON, VA wrote on 10/05/06
- Don't ever buy the extended warrantee - a complete waste of money. The won't fix..........
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- See more comments at Washington Consumers' CHECKBOOK.
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