 |
 |
 |
|
| · |
Absolute Mac, Gaithersburg, MD |
| · |
Advanced 2000, Alexandria, VA |
| · |
Advanced Computer Center, Washington, DC |
| · |
Advantage Computer Services, Manassas, VA |
| · |
Advantage Technical Service, Silver Spring, MD |
| · |
Affinity Computer, Herndon, CA |
| · |
Ajton Computers, McLean, VA |
| · |
Apple Computer Store, McLean, VA |
| · |
Apple Computer Store, Bethesda, MD |
| · |
Apple Computer Store, Arlington, VA |
| · |
Apple Computer Store, |
| · |
Axtron, Springfield, VA |
| · |
Best Buy, Waldorf, MD |
| · |
Best Buy, Sterling, VA |
| · |
Best Buy, Springfield, VA |
| · |
Best Buy, Rockville, MD |
| · |
Best Buy, Reston, VA |
| · |
Best Buy, Manassas, VA |
| · |
Best Buy, Laurel, MD |
| · |
Best Buy, Germantown, MD |
| · |
Best Buy, Gaithersburg, MD |
| · |
Best Buy, Falls Church, VA |
| · |
Best Buy, Fairfax, VA |
| · |
Best Buy, Arlington, VA |
| · |
Best Buy, Alexandria, VA |
|
many more...... |
|
|
 |
|
 |
|
|
|
|
6931-A Arlington Rd
Bethesda, MD
Phone: 301-907-0300
See how Mac Upgrades scored based on 183 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
|
Does firm get CHECKBOOK's top rating for quality?  |
 |
|
|
|
|
 |
|
|
|
|
|
Subscribers only |
|
|
|
|
|
|
|
|
|
|
Does firm get CHECKBOOK's top rating for price? |
|
|
|
|
|
|
|
|
|
|
|
Subscribers only |
|
|
|
|
|
|
|
|
|
|
|
| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
183 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Mac Upgrades "superior" for "doing work properly"? |
| What percent of customers rated Mac Upgrades "superior" for "starting and completing work promptly"? |
| What percent of customers rated Mac Upgrades "superior" for "letting you know cost early"? |
| What percent of customers rated Mac Upgrades "superior" for "advice on service options and costs"? |
| What percent of customers rated Mac Upgrades "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
|
-
Subscriber from CHEVY CHASE, MD wrote on 09/14/09
- My entire experience was positive. Would definitely go back........
|
-
Subscriber from OLNEY, MD wrote on 08/10/09
- Great place!.......
|
-
Subscriber from WASHINGTON, DC wrote on 08/05/09
- This would not be my first choice if there were alternatives. But the universe of..........
|
-
Subscriber from WASHINGTON, DC wrote on 07/17/09
- Love these folks. They are smart, helpful and always save the day........
|
-
Subscriber from BETHESDA, MD wrote on 02/10/09
- Had a terrible experience and will not go back. Brought in an iMac for repair..........
|
-
Subscriber from SILVER SPRING, MD wrote on 08/13/08
- I have taken many apple products to them and have always been treated well and..........
|
-
Subscriber from ALEXANDRIA, VA wrote on 12/11/07
- great bunch of guys. One of the few places that makes me feel inadequate in..........
|
-
Subscriber from ADELPHI, MD wrote on 10/02/07
- As a long-time Mac user, it is a pleasure to find a service center where..........
|
-
Subscriber from ALEXANDRIA, VA wrote on 08/08/07
- These guys are very busy, but otherwise do quality work........
|
-
Subscriber from NEW CARROLLTN, MD wrote on 10/06/06
- My computer was 2 days out of warranty and they helped me get it taken..........
|
- See more comments at Washington Consumers' CHECKBOOK.
|
|
|
|
|
