Computer Stores - Washington DC

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Friday, March 12, 2010

Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.

Computer Stores

	Things moving too slowly for you in Cyberland? Thinking about upgrading? Not sure where to start? We give a rundown of the available options and offer advice that will help you select equipment that will suit your needs. We also give you ratings of area stores for quality and price. From Washington Consumers' CHECKBOOK Magazine
	Read our article and findings (available exclusively to CHECKBOOK subscribers)	Back to Washington Consumers' CHECKBOOK Table of Contents.


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	Name	Number of ratings	Checkbook's top rating ()		What percent of customers rated firm "superior" on our survey for "overall quality"	Firm's price index score
	Name	Number of ratings	for quality	for price		Firm's price index score
1.	Absolute Mac 895 Quince Orchard Rd Gaithersburg, MD 301-417-0600	15 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
2.	Advanced 2000 822 S Pickett St Alexandria, VA 703-370-7520	27 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
3.	Affinity Computer 23035 Douglas Ct #140 Sterling, VA 703-397-9451		Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
4.	Apple Store All locations combined	657 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
5.	Apple Store 7101 Democracy Blvd #2044 Bethesda, MD 301-299-0723	130 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
6.	Apple Store 4860 Bethesda Ave Bethesda, MD 301-951-6100	46 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
7.	Apple Store 2002 Annapolis Mall #86 Annapolis, MD 410-224-5877		Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
8.	Apple Store 10300 Little Patuxent Pkwy Columbia, MD 410-423-1801		Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
9.	Apple Store 825 Dulaney Valley Rd Towson, MD 410-823-1988		Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
10.	Apple Store 11750 Fair Oaks Fairfax, VA 703-251-7400		Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
11.	Apple Store 1100 S Hayes St Arlington, VA 703-418-1092	31 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
12.	Apple Store 2700 Clarendon Blvd Arlington, VA 703-875-9880	205 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
13.	Apple Store 1961 Chain Bridge Rd McLean, VA 703-893-5055	238 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
14.	Best Buy All locations combined	1201 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
15.	Best Buy 20914 Frederick Rd Germantown, MD 240-686-1221	39 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
16.	Best Buy 15800 Collington Rd Bowie, MD 301-464-3080	19 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
17.	Best Buy 14160 Baltimore Ave Laurel, MD 301-497-1890	67 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
18.	Best Buy 7300 Guilford Dr Frederick, MD 301-662-6130		Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
19.	Best Buy 10901 Georgia Ave Silver Spring, MD 301-942-1877		Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
20.	Best Buy 1200 Rockville Pike Rockville, MD 301-984-1479	184 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
21.	Best Buy 15750 Shady Grove Rd Gaithersburg, MD 301-990-8839	118 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
22.	Best Buy 2643 Housely Dr Annapolis, MD 410-571-9011	18 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
23.	Best Buy 7665 Sudley Rd Manassas, VA 703-257-7474	28 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
24.	Best Buy 2730 Prince William Pkwy Woodbridge, VA 703-385-6030	39 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
25.	Best Buy 1201 S Hayes St #B Arlington, VA 703-414-7090	62 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
26.	Best Buy 45575 Dulles Eastern Plz #188 Sterling, VA 703-430-2150	36 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
27.	Best Buy 3401 Jefferson Davis Hwy Alexandria, VA 703-519-0940	43 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
28.	Best Buy 13058 Fair Lakes Pkwy Fairfax, VA 703-631-3332	116 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
29.	Best Buy 5799 Leesburg Pike Falls Church, VA 703-671-0184	60 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
30.	Best Buy 8449 Leesburg Pike Vienna, VA 703-748-9814	16 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
31.	Best Buy 1801 Fountain Dr Reston, VA 703-787-3760	95 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
32.	Best Buy 6555 Frontier Dr Springfield, VA 703-922-4980	119 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
33.	Boon PC 7720 Wisconsin Ave #213 Bethesda, MD 301-654-2116		Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
34.	CompUSA All locations combined	1082 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
35.	Computech 10979 Baltimore Ave Beltsville, MD 301-572-8088	12 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
36.	Computer Place 50 Bureau Dr Gaithersburg, MD 301-330-6016	87 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
37.	Computer Place 11266 James Swart Cir Fairfax, VA 703-246-9188	16 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
38.	Computers On Demand 4502 Jones Bridge Rd Bethesda, MD 301-718-0822		Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
39.	Dell 800-474-3355	245 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
40.	Gateway 888-888-2075	244 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
41.	Golden Tech Computer Center 14281 Potomac Mills Rd Woodbridge, VA 703-491-0476	26 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
42.	Intellect Computers 5100 Leesburg Pike #100 Alexandria, VA 703-931-5100	22 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
43.	Mac Business Solutions 9057 Gaither Rd #B Gaithersburg, MD 301-330-4074	37 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
44.	Mac Upgrades 6931 Arlington Rd #A Bethesda, MD 301-907-0300	126 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
45.	Mei Computers 808 Hungerford Dr #101 Rockville, MD 301-340-0000	12 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
46.	Micro Center 1776 E Jefferson St Rockville, MD 301-692-2130		Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
47.	Micro Center 3089 Nutley St Fairfax, VA 703-204-8400	966 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
48.	Nova Computer Systems 9 Catoctin Cir SE Leesburg, VA 703-777-8493		Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
49.	Office Depot All locations combined	107 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
50.	Office Depot 4455 Connecticut Ave NW Washington, DC 202-363-5758	14 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
51.	Office Depot 123 Bowie Rd Laurel, MD 301-498-1366		Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
52.	Office Depot 12137 Rockville Pike Rockville, MD 301-770-5410	21 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
53.	Office Depot 3079 Waldorf Market Pl Waldorf, MD 301-885-1680		Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
54.	Office Depot 5845 Leesburg Pike Falls Church, VA 703-379-0319		Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
55.	Office Depot 1515 N Court House Rd Arlington, VA 703-387-0990		Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
56.	Office Depot 11001 Lee Hwy Fairfax, VA 703-591-1700	26 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
57.	Office Depot 6700 Richmond Hwy #B Alexandria, VA 703-660-8671	13 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
58.	Platinum Micro Electronics 7237 Nathan Ct Manassas, VA 703-368-4584	27 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
59.	Richards Computer 2803 Merrilee Dr Fairfax, VA 703-876-5355	17 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
60.	Staples All locations combined	79 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
61.	Staples 4450 Mitchellville Rd Bowie, MD 301-352-5410		Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
62.	Staples 9440 Georgia Ave Silver Spring, MD 301-588-3977	17 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
63.	Staples 910 N Glebe Rd Arlington, VA 703-528-8207	12 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
64.	Staples 6731 Frontier Dr Springfield, VA 703-719-9550		Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.
65.	TCS Computer 6343 Rolling Rd Springfield, VA 703-913-0900	11 ratings	Washington Consumers' CHECKBOOK has ratings of 48 local computer stores. Subscribe now for ratings, articles and more.

Washington DC computer stores by neighborhood

DC
Computer Stores in Washington, DC
MD
Computer Stores in Annapolis, MD	Computer Stores in Beltsville, MD	Computer Stores in Bethesda, MD
Computer Stores in Bowie, MD	Computer Stores in Columbia, MD	Computer Stores in Frederick, MD
Computer Stores in Gaithersburg, MD	Computer Stores in Germantown, MD	Computer Stores in Laurel, MD
Computer Stores in Rockville, MD	Computer Stores in Silver Spring, MD	Computer Stores in Towson, MD
Computer Stores in Waldorf, MD
VA
Computer Stores in Alexandria, VA	Computer Stores in Arlington, VA	Computer Stores in Fairfax, VA
Computer Stores in Falls Church, VA	Computer Stores in Leesburg, VA	Computer Stores in Manassas, VA
Computer Stores in McLean, VA	Computer Stores in Reston, VA	Computer Stores in Springfield, VA
Computer Stores in Sterling, VA	Computer Stores in Vienna, VA	Computer Stores in Woodbridge, VA

Sample Subscriber Comments/Reviews About Computer Stores

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Computer Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Computer Stores.

Subscriber from VIENNA, VA wrote Another Store: Large variety of super low cost items. Staff is rare to find and service group..........
Subscriber from CLARKSBURG, MD wrote Another Store: They never have enough staff on hand to assist customers........
Subscriber from WASHINGTON, DC wrote Another Store: Arrogant but consistently competent........
Subscriber from COLLEGE PARK, MD wrote Another Store: Manager signed receipt and agreed to extend return period by 4 weeks. IN WRITING! -..........
Subscriber from NORTH POTOMAC, MD wrote Another Store: Love Apple. The only thing that brings down the quality of service at the Apple..........
Subscriber from COLLEGE PARK, MD wrote Another Store: Did not honor 7 day price guarantee when compeitor put the same item on sale..........
Subscriber from FALLS CHURCH, VA wrote Another Store: Love our new Mac! Great, knowledgeable, prompt service!.......
Subscriber from ARLINGTON, VA wrote Another Store: could not be better in every category -- staff is superb.......
Subscriber from WASHINGTON, DC wrote Another Store: Can stump sales staff with the simplest of questions........
Subscriber from WASHINGTON, DC wrote Another Store: The original Apple Store and possibly still the best........
Subscriber from SILVER SPRING, MD wrote Another Store: Products are unreliable and company does not adequately support products after they are bought. Staff..........
Subscriber from ALEXANDRIA, VA wrote Another Store: Great place, would recommend strongly. Not a large store, but the staff is extremely helpful..........
Subscriber from ARLINGTON, VA wrote Another Store: Can't ask for a better firm to do business with........
Subscriber from FAIRFAX, VA wrote Another Store: Not a first choice for computer products, due to lack of variety and associates who..........
Subscriber from SPRINGFIELD, VA wrote Another Store: this is a creepy place to shop! their customers look like they never leave home..........
Subscriber from WOODBRIDGE, VA wrote Another Store: I got a great buy on a laptop. The salesfolks were awesome. I was disappointed..........
Subscriber from BETHESDA, MD wrote Another Store: use the one in Rockville, they are quite good, helpful and knowledgable staff. slow lines..........
Subscriber from ARLINGTON, VA wrote Another Store: Thought I would spring for an expensive Mac tower after 25 years of using PCs...........
Subscriber from FAIRFAX STATION, VA wrote Another Store: They are closed.......
Subscriber from VIENNA, VA wrote Another Store: there isn't a piece of paper in the store. all info is given verbally so..........
Subscriber from NORTH POTOMAC, MD wrote Another Store: This applies to Rockville Pike store.......
Subscriber from SPRINGFIELD, VA wrote Another Store: One salesperson (Mac department)was pleasant but did not appear to know the product, or perhaps..........
Subscriber from GAITHERSBURG, MD wrote Another Store: The staff has been way cut back since Compusa went away. They push their Dyson..........
Subscriber from ALEXANDRIA, VA wrote Another Store: Large number of products at reasonable, prices but the staff is generally sub-par. Music us..........
Subscriber from NORTH POTOMAC, MD wrote Another Store: VEry helpful staff on selection of new computer and upgrades (memory, disk, DVD writer) with..........
Subscriber from ARLINGTON, VA wrote Another Store: Not helpful in giving information on products........
Subscriber from MCLEAN, VA wrote Another Store: Great service; great products. EVERYONE should choose a Mac over a PAC, buy an iPod,..........
Subscriber from GAITHERSBURG, MD wrote Another Store: I always go to The Computer Place for any of my company needs for purchases...........
Subscriber from ARLINGTON, VA wrote Another Store: OK, they can't make the decisions for you, but they give you ALL the options!.......
Subscriber from DERWOOD, MD wrote Another Store: There are one or two experts in the store. The rest of the salespersons are..........
Subscriber from CLIFTON, VA wrote Another Store: At least part of the staff consists of actual geeks who are familiar with the..........
Subscriber from SPRINGFIELD, VA wrote Another Store: If you know what you need, this is probably a good place to buy because..........
Subscriber from CHEVY CHASE, MD wrote Another Store: Theuy have a great rep, but it must be for geeks..........
Subscriber from ANNANDALE, VA wrote Another Store: Bought a laptop there, two years later the keyboard was falling apart, and they fixed..........
Subscriber from ARLINGTON, VA wrote Another Store: We had a very bad experience with microcenter with regard to a new laptop we..........
Subscriber from FAIRFAX, VA wrote Another Store: The prices at Micro Center have improved considerably since I first visited the store are..........
Subscriber from OAKTON, VA wrote Another Store: This place is a jumbled mess. No service at busy times. Prices are high........
Subscriber from SILVER SPRING, MD wrote Another Store: Crowded at times, but they have well informed staff. Apple prices are apple prices, alas........
Subscriber from ARLINGTON, VA wrote Another Store: Supermarket atmosphere........
Subscriber from ROCKVILLE, MD wrote Another Store: This store is one of the worst shopping experiences around. The staff is at best..........
Subscriber from BETHESDA, MD wrote Another Store: I appreciate that they have a separate Apple section in the rear. They often have..........
Subscriber from BOWIE, MD wrote Another Store: Helpful staff to work with. Very satisfied with the product (computer).......
Subscriber from GAITHERSBURG, MD wrote Another Store: They tested a power supply I thought was shot and saved me a lot of..........
Subscriber from CHEVY CHASE, MD wrote Another Store: favorite computer store, but a longish (translation: expensive) trip from MoCo or DC.......
Subscriber from HERNDON, VA wrote Another Store: I visited the Genius Bar for help resolving a problem. Sevice could not have been..........
Subscriber from ROCKVILLE, MD wrote Another Store: We went to several Best Buys before finding the outstanding service that found in this..........
Subscriber from WASHINGTON, DC wrote Another Store: Better service and more in-depth knowledge than found at nearby Apple store. Better selection of..........
Subscriber from ANNAPOLIS, MD wrote Another Store: The young persons hired by Best Buy, at this particular store, don't know, for the..........
Subscriber from VIENNA, VA wrote Another Store: I couldn't have found a better sales person the day I purchased my new computer........
Subscriber from WASHINGTON, DC wrote Another Store: An expensive way to go but what service!.......

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