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Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.
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Things moving too slowly for you in Cyberland? Thinking about upgrading? Not sure where to start? We give a rundown of the available options and offer advice that will help you select equipment that will suit your needs. We also give you ratings of area stores for quality and price.
From Washington Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Checkbook's top rating ( ) |
What percent of customers rated firm "superior" on our survey for "overall quality" |
Firm's price index score |
| for quality |
for price |
| 1. |
Apple Store
7101 Democracy Blvd #2044 Bethesda, MD
301-299-0723
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130 ratings |
How does "Apple Store" rate compared to other computer stores in Bethesda , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 2. |
Apple Store
4860 Bethesda Ave Bethesda, MD
301-951-6100
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46 ratings |
How does "Apple Store" rate compared to other computer stores in Bethesda , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 3. |
Boon PC
7720 Wisconsin Ave #213 Bethesda, MD
301-654-2116
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How does "Boon PC" rate compared to other computer stores in Bethesda , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 4. |
Computers On Demand
4502 Jones Bridge Rd Bethesda, MD
301-718-0822
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How does "Computers On Demand" rate compared to other computer stores in Bethesda , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 5. |
Mac Upgrades
6931 Arlington Rd #A Bethesda, MD
301-907-0300
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126 ratings |
How does "Mac Upgrades" rate compared to other computer stores in Bethesda , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 6. |
Apple Store
2700 Clarendon Blvd Arlington, VA
703-875-9880
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205 ratings |
How does "Apple Store" rate compared to other computer stores in Bethesda , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 7. |
Apple Store
1961 Chain Bridge Rd McLean, VA
703-893-5055
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238 ratings |
How does "Apple Store" rate compared to other computer stores in Bethesda , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 8. |
Best Buy
1201 S Hayes St #B Arlington, VA
703-414-7090
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62 ratings |
How does "Best Buy" rate compared to other computer stores in Bethesda , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 9. |
Advanced 2000
822 S Pickett St Alexandria, VA
703-370-7520
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27 ratings |
How does "Advanced 2000" rate compared to other computer stores in Bethesda , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 10. |
Best Buy
15750 Shady Grove Rd Gaithersburg, MD
301-990-8839
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118 ratings |
How does "Best Buy" rate compared to other computer stores in Bethesda , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 11. |
Best Buy
13058 Fair Lakes Pkwy Fairfax, VA
703-631-3332
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116 ratings |
How does "Best Buy" rate compared to other computer stores in Bethesda , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 12. |
Best Buy
2643 Housely Dr Annapolis, MD
410-571-9011
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18 ratings |
How does "Best Buy" rate compared to other computer stores in Bethesda , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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DC |
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Computer Stores in Washington, DC |
MD |
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Computer Stores in Beltsville, MD |
Computer Stores in Bethesda, MD |
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Computer Stores in Bowie, MD |
Computer Stores in Columbia, MD |
Computer Stores in Frederick, MD |
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Computer Stores in Gaithersburg, MD |
Computer Stores in Germantown, MD |
Computer Stores in Laurel, MD |
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Computer Stores in Rockville, MD |
Computer Stores in Silver Spring, MD |
Computer Stores in Towson, MD |
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Computer Stores in Waldorf, MD |
VA |
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Computer Stores in Alexandria, VA |
Computer Stores in Arlington, VA |
Computer Stores in Fairfax, VA |
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Computer Stores in Falls Church, VA |
Computer Stores in Leesburg, VA |
Computer Stores in Manassas, VA |
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Computer Stores in McLean, VA |
Computer Stores in Reston, VA |
Computer Stores in Springfield, VA |
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Computer Stores in Sterling, VA |
Computer Stores in Vienna, VA |
Computer Stores in Woodbridge, VA |
See All Computer Stores |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Computer Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Computer Stores.
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Subscriber from CENTREVILLE, VA wrote
Another Store: Their return policy is awful and they refuse to deviate from it for any reason...........
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Subscriber from BROADLANDS, VA wrote
Another Store: As a computer enthusiast, Micro Center is always my first stop when looking for computer..........
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Subscriber from DALE CITY, VA wrote
Another Store: Great prices on computers, peripherals and accessories if you can time your purchases around the..........
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Subscriber from ARLINGTON, VA wrote
Another Store: This Apple Store is great. Not too crowded like some of the others. I have..........
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Subscriber from SPRINGFIELD, VA wrote
Another Store: I like my local circuit city better than the Best Buy. Just a little bit..........
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Subscriber from HERNDON, VA wrote
Another Store: I visited the Genius Bar for help resolving a problem. Sevice could not have been..........
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Subscriber from ARLINGTON, VA wrote
Another Store: Thought I would spring for an expensive Mac tower after 25 years of using PCs...........
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Subscriber from OCEAN CITY, MD wrote
Another Store: Salesperson was slow, did not know about virus protection package transfer from one pc to..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: The ipod is inherently unreliable. I've owned 5 none has lasted more than 5 months...........
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Subscriber from RESTON, VA wrote
Another Store: Best place to buy any computer related equipment, accessory, supply. Managers care about happy customers........
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Subscriber from ANNANDALE, VA wrote
Another Store: Usually have whatever you need computer-wise.......
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Subscriber from SILVER SPRING, MD wrote
Another Store: staff is very knowledgeable and patient........
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Subscriber from FALLS CHURCH, VA wrote
Another Store: Help in buying a new computer recently was excellent. Repair usually good, but not as..........
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Subscriber from CHEVY CHASE, MD wrote
Another Store: Theuy have a great rep, but it must be for geeks..........
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Subscriber from SPRINGFIELD, VA wrote
Another Store: Very limited variety of computers available........
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Subscriber from WASHINGTON, DC wrote
Another Store: Better than BestBuy or now-defunct Circuit City for PC/Mac desktops/laptops and parts. Rockville store equally..........
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Subscriber from GERMANTOWN, MD wrote
Another Store: Sometimes its hard to find someone in the CD movie section to give you an..........
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Subscriber from BURTONSVILLE, MD wrote
Another Store: Bought a new printer for the lap top. I had been looking for one for..........
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Subscriber from ANNANDALE, VA wrote
Another Store: Bought a laptop there, two years later the keyboard was falling apart, and they fixed..........
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Subscriber from ARLINGTON, VA wrote
Another Store: Great little store. Wish they had more variety of products........
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Subscriber from BETHESDA, MD wrote
Another Store: Outstanding all around........
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Subscriber from OAKTON, VA wrote
Another Store: I have purchased several computers from PME over the past ten years and all proven..........
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Subscriber from LAUREL, MD wrote
Another Store: PC Retro sells used business computers, which are ridiculously low-priced. Not the latest and greatest..........
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Subscriber from FORT WASHINGTON, MD wrote
Another Store: Outstanding products and service.......
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Subscriber from WASHINGTON, DC wrote
Another Store: pricey.......
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Subscriber from BETHESDA, MD wrote
Another Store: I appreciate that they have a separate Apple section in the rear. They often have..........
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Subscriber from ARLINGTON, VA wrote
Another Store: Advertized product not available day after mail ad. Three items on store computer inventory couldn't..........
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Subscriber from ROCKVILLE, MD wrote
Another Store: Bough a computer, a 3 year garantee. Had to have the computer serviced, Staples took..........
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Subscriber from FALLS CHURCH, VA wrote
Another Store: If purchasing a new computer, make sure it is the model with OS and software..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: Only problem is salesman not calling back as requested so I could get refund on..........
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Subscriber from GARRETT PARK, MD wrote
Another Store: A horrible service department--bad enough so I won't buy there........
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Subscriber from ARLINGTON, VA wrote
Another Store: I've been shopping at Micro Center for many years now. Their prices have gotten much..........
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Subscriber from GAITHERSBURG, MD wrote
Another Store: The staff has been way cut back since Compusa went away. They push their Dyson..........
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Subscriber from WASHINGTON, DC wrote
Another Store: Prices here are a real challenge. Careful shopping can get you some real winners. Impulse..........
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Subscriber from BETHESDA, MD wrote
Another Store: Made useful suggestions, but unable to solve particular.......
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Subscriber from SPRINGFIELD, VA wrote
Another Store: Once you find someone to help you they are very knowledgeable. However, it takes quite..........
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Subscriber from FAIRFAX, VA wrote
Another Store: Competive price. Salespeople vary considerably. The staff in the build your own pc section is..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: Good prices - poor service........
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Subscriber from WASHINGTON, DC wrote
Another Store: The experince is very dependent on your salesperson........
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Subscriber from ARLINGTON, VA wrote
Another Store: I have been an Apple customer for 12 years. This store is very convenient and..........
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Subscriber from CLIFTON, VA wrote
Another Store: You pay for Apple products but they are superior........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: The rudest, most offensive group of salespeople I've ever encountered. I went there, WITH an..........
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Subscriber from FX STATION, VA wrote
Another Store: Superior customer service, product quality, staff enthusiasm, and follow-up support. Highest recommendation.......
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Subscriber from WASHINGTON, DC wrote
Another Store: Excellent service and salespeople........
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Subscriber from ARLINGTON, VA wrote
Another Store: Superior training and education, great products,.......
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Subscriber from ARLINGTON, VA wrote
Another Store: Terrible shopping experiences at this location...from the floor personnel to the Customer Service Manager. Remarkably..........
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Subscriber from RESTON, VA wrote
Another Store: They're perpetually short-staffed. And it's more than annoying to be told by a staffer in..........
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Subscriber from OLNEY, MD wrote
Another Store: I only used the store for following my one-on-one lessons.(purchased in Columbia MD) The lessons..........
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Subscriber from MC LEAN, VA wrote
Another Store: Failed to refund on software that was returned unopened an unused........
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Subscriber from WASHINGTON, DC wrote
Another Store: they totally messed up. At least they did give me a full refund on the..........
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