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Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.
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Things moving too slowly for you in Cyberland? Thinking about upgrading? Not sure where to start? We give a rundown of the available options and offer advice that will help you select equipment that will suit your needs. We also give you ratings of area stores for quality and price.
From Washington Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Checkbook's top rating ( ) |
What percent of customers rated firm "superior" on our survey for "overall quality" |
Firm's price index score |
| for quality |
for price |
| 1. |
Absolute Mac
895 Quince Orchard Rd Gaithersburg, MD
301-417-0600
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15 ratings |
How does "Absolute Mac" rate compared to other computer stores in Gaithersburg , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 2. |
Best Buy
15750 Shady Grove Rd Gaithersburg, MD
301-990-8839
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118 ratings |
How does "Best Buy" rate compared to other computer stores in Gaithersburg , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 3. |
Computer Place
50 Bureau Dr Gaithersburg, MD
301-330-6016
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87 ratings |
How does "Computer Place" rate compared to other computer stores in Gaithersburg , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 4. |
Mac Business Solutions
9057 Gaither Rd #B Gaithersburg, MD
301-330-4074
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37 ratings |
How does "Mac Business Solutions" rate compared to other computer stores in Gaithersburg , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 5. |
Apple Store
1961 Chain Bridge Rd McLean, VA
703-893-5055
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238 ratings |
How does "Apple Store" rate compared to other computer stores in Gaithersburg , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 6. |
Apple Store
2700 Clarendon Blvd Arlington, VA
703-875-9880
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205 ratings |
How does "Apple Store" rate compared to other computer stores in Gaithersburg , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 7. |
Best Buy
1201 S Hayes St #B Arlington, VA
703-414-7090
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62 ratings |
How does "Best Buy" rate compared to other computer stores in Gaithersburg , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 8. |
Best Buy
13058 Fair Lakes Pkwy Fairfax, VA
703-631-3332
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116 ratings |
How does "Best Buy" rate compared to other computer stores in Gaithersburg , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 9. |
Advanced 2000
822 S Pickett St Alexandria, VA
703-370-7520
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27 ratings |
How does "Advanced 2000" rate compared to other computer stores in Gaithersburg , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 10. |
Best Buy
2643 Housely Dr Annapolis, MD
410-571-9011
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18 ratings |
How does "Best Buy" rate compared to other computer stores in Gaithersburg , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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DC |
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Computer Stores in Washington, DC |
MD |
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Computer Stores in Bowie, MD |
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Computer Stores in Gaithersburg, MD |
Computer Stores in Germantown, MD |
Computer Stores in Laurel, MD |
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Computer Stores in Rockville, MD |
Computer Stores in Silver Spring, MD |
Computer Stores in Towson, MD |
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Computer Stores in Waldorf, MD |
VA |
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Computer Stores in Alexandria, VA |
Computer Stores in Arlington, VA |
Computer Stores in Fairfax, VA |
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Computer Stores in Falls Church, VA |
Computer Stores in Leesburg, VA |
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Computer Stores in Reston, VA |
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See All Computer Stores |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Computer Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Computer Stores.
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Subscriber from SPRINGFIELD, VA wrote
Another Store: Prices were great and the knowledge of sales staff is impressive. More importantly, we told..........
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Subscriber from WASHINGTON, DC wrote
Another Store: Their repair appointments are a waste of time........
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Subscriber from MC LEAN, VA wrote
Another Store: Apple has the best products and best support for all users not supported by a..........
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Subscriber from WASHINGTON, DC wrote
Another Store: Too much a 'big box' experience........
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Subscriber from FALLS CHURCH, VA wrote
Another Store: This is a store selling used computers and peripherals and doing computer repairs. For those..........
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Subscriber from DUNN LORING, VA wrote
Another Store: Not as well-stocked as other Circuit City stores. Sold me wrong item, although it was..........
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Subscriber from BETHESDA, MD wrote
Another Store: Genius Bar is especially helpful--and free--for advice on Apple hardware or software, including resolving problems........
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Subscriber from CHANTILLY, VA wrote
Another Store: Never have enough staff to help the amount of customers in this area. Have been..........
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Subscriber from CLIFTON, VA wrote
Another Store: At least part of the staff consists of actual geeks who are familiar with the..........
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Subscriber from WOODBRIDGE, VA wrote
Another Store: I purchased a computer from them in 2005. A week ago it wouldn't boot up...........
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Subscriber from CLIFTON, VA wrote
Another Store: You pay for Apple products but they are superior........
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Subscriber from BETHESDA, MD wrote
Another Store: I appreciate that they have a separate Apple section in the rear. They often have..........
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Subscriber from MC LEAN, VA wrote
Another Store: Failed to refund on software that was returned unopened an unused........
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Subscriber from GAITHERSBURG, MD wrote
Another Store: Actually, it is the Micro Center in Rockville. Micro Center is far superior to any..........
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Subscriber from VIENNA, VA wrote
Another Store: I think they are the best computer stor in NVA........
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Subscriber from FAIRFAX, VA wrote
Another Store: The first customer service representative suggested the correct solution to my problem. The second led..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: staff is very knowledgeable and patient........
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Subscriber from WASHINGTON, DC wrote
Another Store: Better than BestBuy or now-defunct Circuit City for PC/Mac desktops/laptops and parts. Rockville store equally..........
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Subscriber from WASHINGTON, DC wrote
Another Store: Prices here are a real challenge. Careful shopping can get you some real winners. Impulse..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: Good prices - poor service........
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Subscriber from CHEVY CHASE, MD wrote
Another Store: This rating refers to Micro Center in Rockville, MD, which you do not list. I..........
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Subscriber from ROCKVILLE, MD wrote
Another Store: Extremely responsive, makes on site calls. Fast. Gets estimate rather quickly considering difficulty for pars........
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Subscriber from MANASSAS, VA wrote
Another Store: Ken Campbell is excellent.......
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Subscriber from LAUREL, MD wrote
Another Store: PC Retro sells used business computers, which are ridiculously low-priced. Not the latest and greatest..........
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Subscriber from OAKTON, VA wrote
Another Store: This place is a jumbled mess. No service at busy times. Prices are high........
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Subscriber from SPRINGFIELD, VA wrote
Another Store: Difficult to find advertised products. Difficult to find staff to help locate products and/or check..........
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Subscriber from WOODBRIDGE, VA wrote
Another Store: In the future I will buy a bundled system from a big box store........
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Subscriber from MANASSAS, VA wrote
Another Store: Seemed OK until something went wrong. Then I was very unpleasantly surprised........
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Subscriber from ARLINGTON, VA wrote
Another Store: I have been an Apple customer for 12 years. This store is very convenient and..........
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Subscriber from BETHESDA, MD wrote
Another Store: Inventory limited, staff hard to find and uneven in helpfulness........
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Subscriber from GARRETT PARK, MD wrote
Another Store: A horrible service department--bad enough so I won't buy there........
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Subscriber from ANNANDALE, VA wrote
Another Store: Bought a laptop there, two years later the keyboard was falling apart, and they fixed..........
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Subscriber from NORTH POTOMAC, MD wrote
Another Store: Willing to negotiate over prices........
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Subscriber from NORTH BETHESDA, MD wrote
Another Store: Excellent customer service, even in a very busy environment........
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Subscriber from MANASSAS PARK, VA wrote
Another Store: Outstanding return policy for computers and printers. My printer failed after almost 6 months and..........
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Subscriber from WOODBRIDGE, VA wrote
Another Store: I got a great buy on a laptop. The salesfolks were awesome. I was disappointed..........
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Subscriber from HERNDON, VA wrote
Another Store: I visited the Genius Bar for help resolving a problem. Sevice could not have been..........
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Subscriber from WASHINGTON, DC wrote
Another Store: The experince is very dependent on your salesperson........
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Subscriber from OAKTON, VA wrote
Another Store: If you can find somebody to help you, it's a good place to shop........
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Subscriber from WASHINGTON, DC wrote
Another Store: Excellent service and salespeople........
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Subscriber from ARLINGTON, VA wrote
Another Store: Great little store. Wish they had more variety of products........
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Subscriber from BROOKEVILLE, MD wrote
Another Store: Surprisingly, the staff seemed uninformed about some their products and unwilling to go the extra..........
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Subscriber from ARLINGTON, VA wrote
Another Store: could not be better in every category -- staff is superb.......
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Subscriber from ASHBURN, VA wrote
Another Store: Clean, well organized store. Friendly, knowledgeable staff that helps you choose exactly what will work..........
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Subscriber from GAITHERSBURG, MD wrote
Another Store: The staff has been way cut back since Compusa went away. They push their Dyson..........
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Subscriber from VIENNA, VA wrote
Another Store: No one can touch their repair service in price, quality and speed........
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Subscriber from ROCKVILLE, MD wrote
Another Store: General staff seem to be looking for ways to short-cut customers and taking advantage of..........
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Subscriber from FX STATION, VA wrote
Another Store: Superior customer service, product quality, staff enthusiasm, and follow-up support. Highest recommendation.......
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Subscriber from FORT WASHINGTON, MD wrote
Another Store: Outstanding products and service.......
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Subscriber from STERLING, VA wrote
Another Store: Staff very informative. I needed a replacement computer and they recommended one that had more..........
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