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Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.
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Things moving too slowly for you in Cyberland? Thinking about upgrading? Not sure where to start? We give a rundown of the available options and offer advice that will help you select equipment that will suit your needs. We also give you ratings of area stores for quality and price.
From Washington Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Checkbook's top rating ( ) |
What percent of customers rated firm "superior" on our survey for "overall quality" |
Firm's price index score |
| for quality |
for price |
| 1. |
Best Buy
20914 Frederick Rd Germantown, MD
240-686-1221
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39 ratings |
How does "Best Buy" rate compared to other computer stores in Germantown , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 2. |
Best Buy
15750 Shady Grove Rd Gaithersburg, MD
301-990-8839
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118 ratings |
How does "Best Buy" rate compared to other computer stores in Germantown , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 3. |
Apple Store
1961 Chain Bridge Rd McLean, VA
703-893-5055
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238 ratings |
How does "Apple Store" rate compared to other computer stores in Germantown , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 4. |
Best Buy
13058 Fair Lakes Pkwy Fairfax, VA
703-631-3332
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116 ratings |
How does "Best Buy" rate compared to other computer stores in Germantown , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 5. |
Apple Store
2700 Clarendon Blvd Arlington, VA
703-875-9880
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205 ratings |
How does "Apple Store" rate compared to other computer stores in Germantown , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 6. |
Best Buy
1201 S Hayes St #B Arlington, VA
703-414-7090
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62 ratings |
How does "Best Buy" rate compared to other computer stores in Germantown , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 7. |
Advanced 2000
822 S Pickett St Alexandria, VA
703-370-7520
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27 ratings |
How does "Advanced 2000" rate compared to other computer stores in Germantown , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 8. |
Best Buy
2643 Housely Dr Annapolis, MD
410-571-9011
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18 ratings |
How does "Best Buy" rate compared to other computer stores in Germantown , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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DC |
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Computer Stores in Washington, DC |
MD |
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Computer Stores in Annapolis, MD |
Computer Stores in Beltsville, MD |
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Computer Stores in Bowie, MD |
Computer Stores in Columbia, MD |
Computer Stores in Frederick, MD |
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Computer Stores in Gaithersburg, MD |
Computer Stores in Germantown, MD |
Computer Stores in Laurel, MD |
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Computer Stores in Rockville, MD |
Computer Stores in Silver Spring, MD |
Computer Stores in Towson, MD |
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Computer Stores in Waldorf, MD |
VA |
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Computer Stores in Alexandria, VA |
Computer Stores in Arlington, VA |
Computer Stores in Fairfax, VA |
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Computer Stores in Falls Church, VA |
Computer Stores in Leesburg, VA |
Computer Stores in Manassas, VA |
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Computer Stores in McLean, VA |
Computer Stores in Reston, VA |
Computer Stores in Springfield, VA |
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Computer Stores in Sterling, VA |
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See All Computer Stores |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Computer Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Computer Stores.
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Subscriber from BETHESDA, MD wrote
Another Store: Most of the sales people don't know the product well, but some are very knowledgeable...........
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Subscriber from OLNEY, MD wrote
Another Store: I only used the store for following my one-on-one lessons.(purchased in Columbia MD) The lessons..........
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Subscriber from GAITHERSBURG, MD wrote
Another Store: The staff has been way cut back since Compusa went away. They push their Dyson..........
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Subscriber from SANDY SPRING, MD wrote
Another Store: HELLO!!!!!!!!!!!!!!!!!!!! I EXPERIENCED THE SAME THING WITH BEST BUY NOT TOO LONG AGO AND YES..........
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Subscriber from FAIRFAX, VA wrote
Another Store: Best bricks-and-mortar computer store, and the web prices are pretty good too. You can buy..........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: Great (free) training sessions as well!.......
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Subscriber from GAITHERSBURG, MD wrote
Another Store: I always go to The Computer Place for any of my company needs for purchases...........
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Subscriber from STANARDSVILLE, VA wrote
Another Store: Always have to wait in line. They have many check out lanes but only one..........
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Subscriber from GAITHERSBURG, MD wrote
Another Store: Takes time to find salesperson willing to help. Some are pushy, ironic, generally annoying. I..........
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Subscriber from HERNDON, VA wrote
Another Store: Better than any other local computer store. An excellent selection of products, fairly knowledgeable staff..........
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Subscriber from SPRINGFIELD, VA wrote
Another Store: I have stopped doing business with Best Buy because I have had a very hard..........
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Subscriber from FAIRFAX, VA wrote
Another Store: I was pleased with the level of service. You have to seek out someone for..........
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Subscriber from BETHESDA, MD wrote
Another Store: The new, larger Bethesda store is a big improvement over the old store which was..........
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Subscriber from RESTON, VA wrote
Another Store: Small print: Store takes back defective product but only within 14 days -- can be..........
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Subscriber from ARLINGTON, VA wrote
Another Store: closed.......
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Subscriber from HERNDON, VA wrote
Another Store: Best Buy always seems to have a great variety when it comes to what I..........
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Subscriber from ARLINGTON, VA wrote
Another Store: I've been shopping at Micro Center for many years now. Their prices have gotten much..........
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Subscriber from BOWIE, MD wrote
Another Store: Helpful staff to work with. Very satisfied with the product (computer).......
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Subscriber from FALLS CHURCH, VA wrote
Another Store: Purchased an HP laptop and customer care plan. Very satisfied with price paid for product..........
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Subscriber from GAITHERSBURG, MD wrote
Another Store: They tested a power supply I thought was shot and saved me a lot of..........
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Subscriber from BURTONSVILLE, MD wrote
Another Store: The only good value is in the weekly teasers that get you into the store........
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Subscriber from FT WASHINGTON, MD wrote
Another Store: A pleasant experience for shopping computer products........
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Subscriber from FX STATION, VA wrote
Another Store: Superior customer service, product quality, staff enthusiasm, and follow-up support. Highest recommendation.......
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Subscriber from SILVER SPRING, MD wrote
Another Store: We had a very bad experience when we purchased, but manager follow-up earned the superior..........
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Subscriber from ARLINGTON, VA wrote
Another Store: Superior training and education, great products,.......
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Subscriber from WASHINGTON, DC wrote
Another Store: Prices here are a real challenge. Careful shopping can get you some real winners. Impulse..........
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Subscriber from NORTH POTOMAC, MD wrote
Another Store: Store is out of business........
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Subscriber from ASHBURN, VA wrote
Another Store: Clean, well organized store. Friendly, knowledgeable staff that helps you choose exactly what will work..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: The ipod is inherently unreliable. I've owned 5 none has lasted more than 5 months...........
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Subscriber from WASHINGTON, DC wrote
Another Store: An expensive way to go but what service!.......
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Subscriber from MC LEAN, VA wrote
Another Store: Apple has the best products and best support for all users not supported by a..........
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Subscriber from ROCKVILLE, MD wrote
Another Store: I reported them to appropriate federal, state and local agencies/bureaus re false advertising of rebates..........
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Subscriber from BURKE, VA wrote
Another Store: Outstanding service and technical assistance.......
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Subscriber from ARLINGTON, VA wrote
Another Store: The Genius Bar staff is great. I wish Apple Stores would carry merchandise for older..........
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Subscriber from WOODBRIDGE, VA wrote
Another Store: Bought my first computer (laptop), printer, also camcorder, and digital camera. Very knowledgeable sales staff,..........
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Subscriber from ROCKVILLE, MD wrote
Another Store: You'll get more personal attention here than an Apple Store can afford to give you...........
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Subscriber from ROCKVILLE, MD wrote
Another Store: Extremely responsive, makes on site calls. Fast. Gets estimate rather quickly considering difficulty for pars........
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Subscriber from ARLINGTON, VA wrote
Another Store: A great store with great people........
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Subscriber from ROCKVILLE, MD wrote
Another Store: General staff seem to be looking for ways to short-cut customers and taking advantage of..........
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Subscriber from BETHESDA, MD wrote
Another Store: Staff members could not answer my questions adequately........
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Subscriber from KINGSTOWNE, VA wrote
Another Store: Always an excellent experience even which the store is crowded as it is most weekends........
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Subscriber from VIENNA, VA wrote
Another Store: No one can touch their repair service in price, quality and speed........
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Subscriber from MCLEAN, VA wrote
Another Store: Didn't push anything on me. Offered helpful suggestions and options, took as long with me..........
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Subscriber from VIENNA, VA wrote
Another Store: Two staff said an solution wasn't possible - but the third knew the solution........
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Subscriber from SILVER SPRING, MD wrote
Another Store: Crowded at times, but they have well informed staff. Apple prices are apple prices, alas........
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Subscriber from VIENNA, VA wrote
Another Store: I think they are the best computer stor in NVA........
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Subscriber from WASHINGTON, DC wrote
Another Store: Had good sales; salesperson was helpful and knowledgable. Transaction was completed promptly. There were difficulties..........
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Subscriber from OAKTON, VA wrote
Another Store: I have purchased several computers from PME over the past ten years and all proven..........
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Subscriber from WOODBRIDGE, VA wrote
Another Store: Our total experience we recived from the sales, installation, training and 24/7 on call service..........
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Subscriber from MANASSAS, VA wrote
Another Store: Try it, you'll like it........
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