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Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.
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Things moving too slowly for you in Cyberland? Thinking about upgrading? Not sure where to start? We give a rundown of the available options and offer advice that will help you select equipment that will suit your needs. We also give you ratings of area stores for quality and price.
From Washington Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Checkbook's top rating ( ) |
What percent of customers rated firm "superior" on our survey for "overall quality" |
Firm's price index score |
| for quality |
for price |
| 1. |
Best Buy
1200 Rockville Pike Rockville, MD
301-984-1479
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184 ratings |
How does "Best Buy" rate compared to other computer stores in Rockville , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 2. |
Mei Computers
808 Hungerford Dr #101 Rockville, MD
301-340-0000
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12 ratings |
How does "Mei Computers" rate compared to other computer stores in Rockville , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 3. |
Micro Center
1776 E Jefferson St Rockville, MD
301-692-2130
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How does "Micro Center" rate compared to other computer stores in Rockville , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 4. |
Office Depot
12137 Rockville Pike Rockville, MD
301-770-5410
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21 ratings |
How does "Office Depot" rate compared to other computer stores in Rockville , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 5. |
Best Buy
15750 Shady Grove Rd Gaithersburg, MD
301-990-8839
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118 ratings |
How does "Best Buy" rate compared to other computer stores in Rockville , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 6. |
Apple Store
1961 Chain Bridge Rd McLean, VA
703-893-5055
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238 ratings |
How does "Apple Store" rate compared to other computer stores in Rockville , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 7. |
Apple Store
2700 Clarendon Blvd Arlington, VA
703-875-9880
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205 ratings |
How does "Apple Store" rate compared to other computer stores in Rockville , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 8. |
Best Buy
1201 S Hayes St #B Arlington, VA
703-414-7090
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62 ratings |
How does "Best Buy" rate compared to other computer stores in Rockville , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 9. |
Advanced 2000
822 S Pickett St Alexandria, VA
703-370-7520
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27 ratings |
How does "Advanced 2000" rate compared to other computer stores in Rockville , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 10. |
Best Buy
13058 Fair Lakes Pkwy Fairfax, VA
703-631-3332
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116 ratings |
How does "Best Buy" rate compared to other computer stores in Rockville , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 11. |
Best Buy
2643 Housely Dr Annapolis, MD
410-571-9011
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18 ratings |
How does "Best Buy" rate compared to other computer stores in Rockville , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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DC |
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Computer Stores in Washington, DC |
MD |
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Computer Stores in Annapolis, MD |
Computer Stores in Beltsville, MD |
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Computer Stores in Bowie, MD |
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Computer Stores in Gaithersburg, MD |
Computer Stores in Germantown, MD |
Computer Stores in Laurel, MD |
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Computer Stores in Rockville, MD |
Computer Stores in Silver Spring, MD |
Computer Stores in Towson, MD |
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Computer Stores in Waldorf, MD |
VA |
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Computer Stores in Alexandria, VA |
Computer Stores in Arlington, VA |
Computer Stores in Fairfax, VA |
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Computer Stores in Falls Church, VA |
Computer Stores in Leesburg, VA |
Computer Stores in Manassas, VA |
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Computer Stores in McLean, VA |
Computer Stores in Reston, VA |
Computer Stores in Springfield, VA |
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Computer Stores in Sterling, VA |
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See All Computer Stores |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Computer Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Computer Stores.
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Subscriber from DERWOOD, MD wrote
Another Store: There are one or two experts in the store. The rest of the salespersons are..........
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Subscriber from FAIRFAX STATION, VA wrote
Another Store: It provides the quality you would expect and the service needed. There is always somebody..........
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Subscriber from BETHESDA, MD wrote
Another Store: use the one in Rockville, they are quite good, helpful and knowledgable staff. slow lines..........
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Subscriber from WASHINGTON, DC wrote
Another Store: Arrogant but consistently competent........
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Subscriber from WASHINGTON, DC wrote
Another Store: They identified the issue and recommended fixes that worked. Follow up with problems was quick..........
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Subscriber from BETHESDA, MD wrote
Another Store: CompUSA is where computer nerds go to shop for a reason. They have tons of..........
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Subscriber from CLARKSBURG, MD wrote
Another Store: Another place to be ignored.......
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Subscriber from FAIRFAX, VA wrote
Another Store: I was pleased with the level of service. You have to seek out someone for..........
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Subscriber from SPRINGFIELD, VA wrote
Another Store: If you know what you need, this is probably a good place to buy because..........
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Subscriber from FALLS CHURCH, VA wrote
Another Store: Could not even test the laptop that was the advertised weekly special, as none was..........
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Subscriber from WASHINGTON, DC wrote
Another Store: What can I say, it's the Apple Store. Best retail experience around. Courteous, helpful, knowledgeable,..........
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Subscriber from NORTH POTOMAC, MD wrote
Another Store: Store is out of business........
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Subscriber from SPRINGFIELD, VA wrote
Another Store: Know they rate poorly, but they have always trrated me right........
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Subscriber from WASHINGTON, DC wrote
Another Store: they totally messed up. At least they did give me a full refund on the..........
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Subscriber from MANASSAS, VA wrote
Another Store: Try it, you'll like it........
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Subscriber from SPRINGFIELD, VA wrote
Another Store: I like my local circuit city better than the Best Buy. Just a little bit..........
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Subscriber from CENTREVILLE, VA wrote
Another Store: Have had excellent experiences at the Apple Store in Clarendon, as well as the Apple..........
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Subscriber from CENTREVILLE, VA wrote
Another Store: Can't say enough about these hut they were fantastic.......
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Subscriber from ARLINGTON, VA wrote
Another Store: Advertized product not available day after mail ad. Three items on store computer inventory couldn't..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: The ipod is inherently unreliable. I've owned 5 none has lasted more than 5 months...........
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Subscriber from FALLS CHURCH, VA wrote
Another Store: The Apple store rocks!! and their product has saved me many headaches--no more viruses!!.......
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Subscriber from MCLEAN, VA wrote
Another Store: Great service; great products. EVERYONE should choose a Mac over a PAC, buy an iPod,..........
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Subscriber from MCLEAN, VA wrote
Another Store: Their main issue appears to be shortage of trained staff; the folks hey have are..........
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Subscriber from CHEVY CHASE, MD wrote
Another Store: I have had repairs done and find the repair staff very helpful and knowledgeable. the..........
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Subscriber from WASHINGTON, DC wrote
Another Store: Their repair appointments are a waste of time........
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Subscriber from GREAT FALLS, VA wrote
Another Store: Purchased a laptop computer that had an invalid version of Windows Vista. Was replaced by..........
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Subscriber from ANNAPOLIS, MD wrote
Another Store: The young persons hired by Best Buy, at this particular store, don't know, for the..........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: The BEST! I lost my iShuffle and someone took it to this Apple store. They..........
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Subscriber from FORT WASHINGTON, MD wrote
Another Store: Outstanding products and service.......
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Subscriber from WASHINGTON, DC wrote
Another Store: After sales service is too expensive........
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Subscriber from BETHESDA, MD wrote
Another Store: Advertised special was available in quantity........
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Subscriber from SPRINGFIELD, VA wrote
Another Store: Good store with lots of expertice.......
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Subscriber from BETHESDA, MD wrote
Another Store: GREAT PRODUCTS; GREAT SERVICE; SMART, RELIABLE PEOPLE.......
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Subscriber from BETHESDA, MD wrote
Another Store: Always friendly, helpful service. Free advice on "how to" from the Genius Bar........
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Subscriber from NORTH POTOMAC, MD wrote
Another Store: VEry helpful staff on selection of new computer and upgrades (memory, disk, DVD writer) with..........
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Subscriber from ARLINGTON, VA wrote
Another Store: I've been shopping at Micro Center for many years now. Their prices have gotten much..........
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Subscriber from WOODBRIDGE, VA wrote
Another Store: Small town, personal service by representatives who know what they are talking about........
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Subscriber from KINGSTOWNE, VA wrote
Another Store: Always an excellent experience even which the store is crowded as it is most weekends........
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Subscriber from ANNANDALE, VA wrote
Another Store: Apple products are superior. If you're talking to an Apple Genius or a knowledgeable staff..........
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Subscriber from CLIFTON, VA wrote
Another Store: At least part of the staff consists of actual geeks who are familiar with the..........
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Subscriber from ARLINGTON, VA wrote
Another Store: Thought I would spring for an expensive Mac tower after 25 years of using PCs...........
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Subscriber from CHEVY CHASE, MD wrote
Another Store: This rating refers to Micro Center in Rockville, MD, which you do not list. I..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: Good prices - poor service........
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Subscriber from ARLINGTON, VA wrote
Another Store: I have used Macintosh computers since 1985, and they just keep getting better. They never..........
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Subscriber from N BETHESDA, MD wrote
Another Store: I was foruntate that the individual who waited on me was very knwlegeable about the..........
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Subscriber from FAIRFAX, VA wrote
Another Store: The prices at Micro Center have improved considerably since I first visited the store are..........
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Subscriber from FALLS CHURCH, VA wrote
Another Store: If you know what you are looking for, and have done your homework, MicroCenter carries..........
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Subscriber from MANASSAS, VA wrote
Another Store: Complacent staff who are sometimes helpful and knowledgeable........
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Subscriber from CENTREVILLE, VA wrote
Another Store: Their return policy is awful and they refuse to deviate from it for any reason...........
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Subscriber from FAIRFAX, VA wrote
Another Store: The first customer service representative suggested the correct solution to my problem. The second led..........
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