Computer Stores in Rockville , MD

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Wednesday, March 17, 2010

Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.

Computer Stores in Rockville, MD and Nearby

Things moving too slowly for you in Cyberland? Thinking about upgrading? Not sure where to start? We give a rundown of the available options and offer advice that will help you select equipment that will suit your needs. We also give you ratings of area stores for quality and price.

From Washington Consumers' CHECKBOOK Magazine

	Name	Number of ratings	Checkbook's top rating ()		What percent of customers rated firm "superior" on our survey for "overall quality"	Firm's price index score
			for quality	for price
1.	Best Buy 1200 Rockville Pike Rockville, MD 301-984-1479	184 ratings	How does "Best Buy" rate compared to other computer stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
2.	Mei Computers 808 Hungerford Dr #101 Rockville, MD 301-340-0000	12 ratings	How does "Mei Computers" rate compared to other computer stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
3.	Micro Center 1776 E Jefferson St Rockville, MD 301-692-2130		How does "Micro Center" rate compared to other computer stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
4.	Office Depot 12137 Rockville Pike Rockville, MD 301-770-5410	21 ratings	How does "Office Depot" rate compared to other computer stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
5.	Best Buy 15750 Shady Grove Rd Gaithersburg, MD 301-990-8839	118 ratings	How does "Best Buy" rate compared to other computer stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
6.	Apple Store 1961 Chain Bridge Rd McLean, VA 703-893-5055	238 ratings	How does "Apple Store" rate compared to other computer stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
7.	Apple Store 2700 Clarendon Blvd Arlington, VA 703-875-9880	205 ratings	How does "Apple Store" rate compared to other computer stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
8.	Best Buy 1201 S Hayes St #B Arlington, VA 703-414-7090	62 ratings	How does "Best Buy" rate compared to other computer stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
9.	Advanced 2000 822 S Pickett St Alexandria, VA 703-370-7520	27 ratings	How does "Advanced 2000" rate compared to other computer stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
10.	Best Buy 13058 Fair Lakes Pkwy Fairfax, VA 703-631-3332	116 ratings	How does "Best Buy" rate compared to other computer stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
11.	Best Buy 2643 Housely Dr Annapolis, MD 410-571-9011	18 ratings	How does "Best Buy" rate compared to other computer stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.


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Sample Subscriber Comments/Reviews About Computer Stores

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Computer Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Computer Stores.

Subscriber from DERWOOD, MD wrote Another Store: There are one or two experts in the store. The rest of the salespersons are..........
Subscriber from FAIRFAX STATION, VA wrote Another Store: It provides the quality you would expect and the service needed. There is always somebody..........
Subscriber from BETHESDA, MD wrote Another Store: use the one in Rockville, they are quite good, helpful and knowledgable staff. slow lines..........
Subscriber from WASHINGTON, DC wrote Another Store: Arrogant but consistently competent........
Subscriber from WASHINGTON, DC wrote Another Store: They identified the issue and recommended fixes that worked. Follow up with problems was quick..........
Subscriber from BETHESDA, MD wrote Another Store: CompUSA is where computer nerds go to shop for a reason. They have tons of..........
Subscriber from CLARKSBURG, MD wrote Another Store: Another place to be ignored.......
Subscriber from FAIRFAX, VA wrote Another Store: I was pleased with the level of service. You have to seek out someone for..........
Subscriber from SPRINGFIELD, VA wrote Another Store: If you know what you need, this is probably a good place to buy because..........
Subscriber from FALLS CHURCH, VA wrote Another Store: Could not even test the laptop that was the advertised weekly special, as none was..........
Subscriber from WASHINGTON, DC wrote Another Store: What can I say, it's the Apple Store. Best retail experience around. Courteous, helpful, knowledgeable,..........
Subscriber from NORTH POTOMAC, MD wrote Another Store: Store is out of business........
Subscriber from SPRINGFIELD, VA wrote Another Store: Know they rate poorly, but they have always trrated me right........
Subscriber from WASHINGTON, DC wrote Another Store: they totally messed up. At least they did give me a full refund on the..........
Subscriber from MANASSAS, VA wrote Another Store: Try it, you'll like it........
Subscriber from SPRINGFIELD, VA wrote Another Store: I like my local circuit city better than the Best Buy. Just a little bit..........
Subscriber from CENTREVILLE, VA wrote Another Store: Have had excellent experiences at the Apple Store in Clarendon, as well as the Apple..........
Subscriber from CENTREVILLE, VA wrote Another Store: Can't say enough about these hut they were fantastic.......
Subscriber from ARLINGTON, VA wrote Another Store: Advertized product not available day after mail ad. Three items on store computer inventory couldn't..........
Subscriber from SILVER SPRING, MD wrote Another Store: The ipod is inherently unreliable. I've owned 5 none has lasted more than 5 months...........
Subscriber from FALLS CHURCH, VA wrote Another Store: The Apple store rocks!! and their product has saved me many headaches--no more viruses!!.......
Subscriber from MCLEAN, VA wrote Another Store: Great service; great products. EVERYONE should choose a Mac over a PAC, buy an iPod,..........
Subscriber from MCLEAN, VA wrote Another Store: Their main issue appears to be shortage of trained staff; the folks hey have are..........
Subscriber from CHEVY CHASE, MD wrote Another Store: I have had repairs done and find the repair staff very helpful and knowledgeable. the..........
Subscriber from WASHINGTON, DC wrote Another Store: Their repair appointments are a waste of time........
Subscriber from GREAT FALLS, VA wrote Another Store: Purchased a laptop computer that had an invalid version of Windows Vista. Was replaced by..........
Subscriber from ANNAPOLIS, MD wrote Another Store: The young persons hired by Best Buy, at this particular store, don't know, for the..........
Subscriber from ALEXANDRIA, VA wrote Another Store: The BEST! I lost my iShuffle and someone took it to this Apple store. They..........
Subscriber from FORT WASHINGTON, MD wrote Another Store: Outstanding products and service.......
Subscriber from WASHINGTON, DC wrote Another Store: After sales service is too expensive........
Subscriber from BETHESDA, MD wrote Another Store: Advertised special was available in quantity........
Subscriber from SPRINGFIELD, VA wrote Another Store: Good store with lots of expertice.......
Subscriber from BETHESDA, MD wrote Another Store: GREAT PRODUCTS; GREAT SERVICE; SMART, RELIABLE PEOPLE.......
Subscriber from BETHESDA, MD wrote Another Store: Always friendly, helpful service. Free advice on "how to" from the Genius Bar........
Subscriber from NORTH POTOMAC, MD wrote Another Store: VEry helpful staff on selection of new computer and upgrades (memory, disk, DVD writer) with..........
Subscriber from ARLINGTON, VA wrote Another Store: I've been shopping at Micro Center for many years now. Their prices have gotten much..........
Subscriber from WOODBRIDGE, VA wrote Another Store: Small town, personal service by representatives who know what they are talking about........
Subscriber from KINGSTOWNE, VA wrote Another Store: Always an excellent experience even which the store is crowded as it is most weekends........
Subscriber from ANNANDALE, VA wrote Another Store: Apple products are superior. If you're talking to an Apple Genius or a knowledgeable staff..........
Subscriber from CLIFTON, VA wrote Another Store: At least part of the staff consists of actual geeks who are familiar with the..........
Subscriber from ARLINGTON, VA wrote Another Store: Thought I would spring for an expensive Mac tower after 25 years of using PCs...........
Subscriber from CHEVY CHASE, MD wrote Another Store: This rating refers to Micro Center in Rockville, MD, which you do not list. I..........
Subscriber from SILVER SPRING, MD wrote Another Store: Good prices - poor service........
Subscriber from ARLINGTON, VA wrote Another Store: I have used Macintosh computers since 1985, and they just keep getting better. They never..........
Subscriber from N BETHESDA, MD wrote Another Store: I was foruntate that the individual who waited on me was very knwlegeable about the..........
Subscriber from FAIRFAX, VA wrote Another Store: The prices at Micro Center have improved considerably since I first visited the store are..........
Subscriber from FALLS CHURCH, VA wrote Another Store: If you know what you are looking for, and have done your homework, MicroCenter carries..........
Subscriber from MANASSAS, VA wrote Another Store: Complacent staff who are sometimes helpful and knowledgeable........
Subscriber from CENTREVILLE, VA wrote Another Store: Their return policy is awful and they refuse to deviate from it for any reason...........
Subscriber from FAIRFAX, VA wrote Another Store: The first customer service representative suggested the correct solution to my problem. The second led..........

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