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Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.
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Things moving too slowly for you in Cyberland? Thinking about upgrading? Not sure where to start? We give a rundown of the available options and offer advice that will help you select equipment that will suit your needs. We also give you ratings of area stores for quality and price.
From Washington Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Checkbook's top rating ( ) |
What percent of customers rated firm "superior" on our survey for "overall quality" |
Firm's price index score |
| for quality |
for price |
| 1. |
Apple Store
825 Dulaney Valley Rd Towson, MD
410-823-1988
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How does "Apple Store" rate compared to other computer stores in Towson , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 2. |
Best Buy
2643 Housely Dr Annapolis, MD
410-571-9011
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18 ratings |
How does "Best Buy" rate compared to other computer stores in Towson , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 3. |
Best Buy
15750 Shady Grove Rd Gaithersburg, MD
301-990-8839
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118 ratings |
How does "Best Buy" rate compared to other computer stores in Towson , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 4. |
Apple Store
2700 Clarendon Blvd Arlington, VA
703-875-9880
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205 ratings |
How does "Apple Store" rate compared to other computer stores in Towson , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 5. |
Best Buy
1201 S Hayes St #B Arlington, VA
703-414-7090
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62 ratings |
How does "Best Buy" rate compared to other computer stores in Towson , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 6. |
Apple Store
1961 Chain Bridge Rd McLean, VA
703-893-5055
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238 ratings |
How does "Apple Store" rate compared to other computer stores in Towson , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 7. |
Advanced 2000
822 S Pickett St Alexandria, VA
703-370-7520
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27 ratings |
How does "Advanced 2000" rate compared to other computer stores in Towson , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 8. |
Best Buy
13058 Fair Lakes Pkwy Fairfax, VA
703-631-3332
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116 ratings |
How does "Best Buy" rate compared to other computer stores in Towson , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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DC |
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Computer Stores in Washington, DC |
MD |
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Computer Stores in Annapolis, MD |
Computer Stores in Beltsville, MD |
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Computer Stores in Bowie, MD |
Computer Stores in Columbia, MD |
Computer Stores in Frederick, MD |
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Computer Stores in Gaithersburg, MD |
Computer Stores in Germantown, MD |
Computer Stores in Laurel, MD |
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Computer Stores in Rockville, MD |
Computer Stores in Silver Spring, MD |
Computer Stores in Towson, MD |
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Computer Stores in Waldorf, MD |
VA |
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Computer Stores in Alexandria, VA |
Computer Stores in Arlington, VA |
Computer Stores in Fairfax, VA |
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Computer Stores in Falls Church, VA |
Computer Stores in Leesburg, VA |
Computer Stores in Manassas, VA |
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Computer Stores in McLean, VA |
Computer Stores in Reston, VA |
Computer Stores in Springfield, VA |
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Computer Stores in Sterling, VA |
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See All Computer Stores |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Computer Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Computer Stores.
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Subscriber from VIENNA, VA wrote
Another Store: I think they are the best computer stor in NVA........
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Subscriber from MC LEAN, VA wrote
Another Store: Failed to refund on software that was returned unopened an unused........
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Subscriber from ANNANDALE, VA wrote
Another Store: Bought a laptop there, two years later the keyboard was falling apart, and they fixed..........
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Subscriber from ARLINGTON, VA wrote
Another Store: Supermarket atmosphere........
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Subscriber from COLUMBIA, MD wrote
Another Store: The best computer store I've visited. Great salesperson, amazing prices and customizability. A terrific experience........
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Subscriber from GAITHERSBURG, MD wrote
Another Store: Had to return several times to have my computer fixed. Pleasant staff, but still had..........
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Subscriber from NORTH POTOMAC, MD wrote
Another Store: I am rating the store in Rockville, MD that opened this past year. It is..........
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Subscriber from CLIFTON, VA wrote
Another Store: At least part of the staff consists of actual geeks who are familiar with the..........
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Subscriber from RESTON, VA wrote
Another Store: They're perpetually short-staffed. And it's more than annoying to be told by a staffer in..........
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Subscriber from UPPR MARLBORO, MD wrote
Another Store: Advice not rated..we know what we want before we go to the store. Experience is..........
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Subscriber from CHANTILLY, VA wrote
Another Store: Never have enough staff to help the amount of customers in this area. Have been..........
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Subscriber from GAITHERSBURG, MD wrote
Another Store: I always go to The Computer Place for any of my company needs for purchases...........
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Subscriber from ARLINGTON, VA wrote
Another Store: Some problems matching prices on "specials" with cash register prices due to sloppy shelf/bin labeling...........
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Subscriber from ARLINGTON, VA wrote
Another Store: could not be better in every category -- staff is superb.......
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Subscriber from WASHINGTON, DC wrote
Another Store: they totally messed up. At least they did give me a full refund on the..........
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Subscriber from OAKTON, VA wrote
Another Store: CSS provides excellent service; e-mail www.cssva.com.......
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Subscriber from ALEXANDRIA, VA wrote
Another Store: Better than the Apple store for advice and repairs for Apple products!.......
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Subscriber from FALLS CHURCH, VA wrote
Another Store: Staff told me cpu was not available in store and to "go home and order..........
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Subscriber from GAITHERSBURG, MD wrote
Another Store: Takes time to find salesperson willing to help. Some are pushy, ironic, generally annoying. I..........
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Subscriber from KINGSTOWNE, VA wrote
Another Store: Always an excellent experience even which the store is crowded as it is most weekends........
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Subscriber from WHEATON, MD wrote
Another Store: MicroCenter is also on Rockville Pike, MD. That's the store that i'm rating........
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Subscriber from FALLS CHURCH, VA wrote
Another Store: Could not test the "on sale" laptop as none was on display and staff wasn't..........
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Subscriber from ROCKVILLE, MD wrote
Another Store: I bought a laptop and was supposed to receive $100 back from the manufacturer upon..........
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Subscriber from NORTH POTOMAC, MD wrote
Another Store: This applies to Rockville Pike store.......
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Subscriber from BETHESDA, MD wrote
Another Store: I purchased a used cell phone from this company online and received it in two..........
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Subscriber from ANNANDALE, VA wrote
Another Store: The return policy is excelent........
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Subscriber from BETHESDA, MD wrote
Another Store: Have become an absolute Mac fan because, #1, no one offers better customer service. Nice..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: staff has very limited knowledge of the products........
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Subscriber from VIENNA, VA wrote
Another Store: there isn't a piece of paper in the store. all info is given verbally so..........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: Great place, would recommend strongly. Not a large store, but the staff is extremely helpful..........
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Subscriber from SPRINGFIELD, VA wrote
Another Store: got three year service agreement, but hard disk crashed and there was no backup avaiable...........
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Subscriber from FALLS CHURCH, VA wrote
Another Store: Could not even test the laptop that was the advertised weekly special, as none was..........
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Subscriber from WASHINGTON, DC wrote
Another Store: Extremely helpful........
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Subscriber from WASHINGTON, DC wrote
Another Store: Too much a 'big box' experience........
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Subscriber from BOWIE, MD wrote
Another Store: Helpful staff to work with. Very satisfied with the product (computer).......
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Subscriber from SILVER SPRING, MD wrote
Another Store: staff is very knowledgeable and patient........
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Subscriber from ROCKVILLE, MD wrote
Another Store: We went to several Best Buys before finding the outstanding service that found in this..........
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Subscriber from ANNANDALE, VA wrote
Another Store: Knowledge of employees about products is hit and miss. Some know the features well, others..........
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Subscriber from HERNDON, VA wrote
Another Store: What's to say? Circuit City and best buy have almost identical prices on the same..........
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Subscriber from FORT WASHINGTON, MD wrote
Another Store: Outstanding products and service.......
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Subscriber from ALEXANDRIA, VA wrote
Another Store: Took a friend there so she could buy a netbook, and wound up buying one..........
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Subscriber from N BETHESDA, MD wrote
Another Store: There was an insufficient number of sales people present on the weekend when I was..........
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Subscriber from HYATTSVILLE, MD wrote
Another Store: Hate Circuit City. Only bought from them through the online store and picked it up..........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: The rudest, most offensive group of salespeople I've ever encountered. I went there, WITH an..........
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Subscriber from BURTONSVILLE, MD wrote
Another Store: store clean and bright. staff very nice and knowledgeable, they even offered additional discounts when..........
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Subscriber from SANDY SPRING, MD wrote
Another Store: HELLO!!!!!!!!!!!!!!!!!!!! I EXPERIENCED THE SAME THING WITH BEST BUY NOT TOO LONG AGO AND YES..........
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Subscriber from BETHESDA, MD wrote
Another Store: Inventory limited, staff hard to find and uneven in helpfulness........
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Subscriber from VIENNA, VA wrote
Another Store: Large variety of super low cost items. Staff is rare to find and service group..........
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Subscriber from BETHESDA, MD wrote
Another Store: much better than Comp Usa, former occupant of same space. lots of variety, though staff..........
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Subscriber from , wrote
Another Store: its a chain not a mom & pop store - you aren't going to get..........
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