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Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.
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Things moving too slowly for you in Cyberland? Thinking about upgrading? Not sure where to start? We give a rundown of the available options and offer advice that will help you select equipment that will suit your needs. We also give you ratings of area stores for quality and price.
From Washington Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Checkbook's top rating ( ) |
What percent of customers rated firm "superior" on our survey for "overall quality" |
Firm's price index score |
| for quality |
for price |
| 1. |
Apple Store
1961 Chain Bridge Rd McLean, VA
703-893-5055
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238 ratings |
How does "Apple Store" rate compared to other computer stores in McLean , VA?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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See All Computer Stores |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Computer Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Computer Stores.
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Subscriber from MC LEAN, VA wrote
Another Store: Had to return a HP computer twice, both failed out of the box when I..........
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Subscriber from WASHINGTON, DC wrote
Another Store: There are no downsides to going to this particular apple store. I have been so..........
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Subscriber from VIENNA, VA wrote
Another Store: I couldn't have found a better sales person the day I purchased my new computer........
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Subscriber from BETHESDA, MD wrote
Another Store: Genius Bar is especially helpful--and free--for advice on Apple hardware or software, including resolving problems........
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Subscriber from WASHINGTON, DC wrote
Another Store: They identified the issue and recommended fixes that worked. Follow up with problems was quick..........
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Subscriber from DALE CITY, VA wrote
Another Store: Great prices on computers, peripherals and accessories if you can time your purchases around the..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: Great sales especiallyafter Thanksgiving Black Friday........
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Subscriber from BETHESDA, MD wrote
Another Store: Made useful suggestions, but unable to solve particular.......
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Subscriber from STERLING, VA wrote
Another Store: This is how a Best Buy should be run!.......
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Subscriber from SPRINGFIELD, VA wrote
Another Store: got three year service agreement, but hard disk crashed and there was no backup avaiable...........
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Subscriber from CHANTILLY, VA wrote
Another Store: EQ Comp is an excellent computer store if you are looking to either build your..........
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Subscriber from DALE CITY, VA wrote
Another Store: Good prices on computers, peripherals and accessories if you can time your purchases around the..........
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Subscriber from RESTON, VA wrote
Another Store: Genius Bar personnel not as good as other (older) stores........
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Subscriber from ROCKVILLE, MD wrote
Another Store: Outstanding assistance in obtaining a special-order printer unit........
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Subscriber from MC LEAN, VA wrote
Another Store: Apple has the best products and best support for all users not supported by a..........
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Subscriber from WASHINGTON, DC wrote
Another Store: Their repair appointments are a waste of time........
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Subscriber from WOODBRIDGE, VA wrote
Another Store: I purchased a computer from them in 2005. A week ago it wouldn't boot up...........
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Subscriber from WHEATON, MD wrote
Another Store: MicroCenter is also on Rockville Pike, MD. That's the store that i'm rating........
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Subscriber from WASHINGTON, DC wrote
Another Store: Better than BestBuy or now-defunct Circuit City for PC/Mac desktops/laptops and parts. Rockville store equally..........
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Subscriber from FALLS CHURCH, VA wrote
Another Store: Staff told me cpu was not available in store and to "go home and order..........
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Subscriber from WASHINGTON, DC wrote
Another Store: The original Apple Store and possibly still the best........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: Great (free) training sessions as well!.......
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Subscriber from ARLINGTON, VA wrote
Another Store: Better than Best Buy for support and service........
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Subscriber from BETHESDA, MD wrote
Another Store: Staff members could not answer my questions adequately........
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Subscriber from BELTSVILLE, MD wrote
Another Store: I shop the Staples in College Park off Cherry Hill road........
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Subscriber from VIENNA, VA wrote
Another Store: No one can touch their repair service in price, quality and speed........
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Subscriber from NORTH POTOMAC, MD wrote
Another Store: VEry helpful staff on selection of new computer and upgrades (memory, disk, DVD writer) with..........
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Subscriber from BETHESDA, MD wrote
Another Store: Advertised special was available in quantity........
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Subscriber from ANNAPOLIS, MD wrote
Another Store: The young persons hired by Best Buy, at this particular store, don't know, for the..........
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Subscriber from BETHESDA, MD wrote
Another Store: Geek heaven: they have stuff others don't........
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Subscriber from WASHINGTON, DC wrote
Another Store: It's bait-and-switch. I'm looking for a Toshiba notebook rated highly by Walter Mosburg in the..........
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Subscriber from HERNDON, VA wrote
Another Store: I visited the Genius Bar for help resolving a problem. Sevice could not have been..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: I used to go from Maryland to Vienna before MC came to Rockville.......
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Subscriber from HERNDON, VA wrote
Another Store: Better than any other local computer store. An excellent selection of products, fairly knowledgeable staff..........
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Subscriber from BURTONSVILLE, MD wrote
Another Store: The only good value is in the weekly teasers that get you into the store........
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Subscriber from CHEVY CHASE, MD wrote
Another Store: I DON'T KNOW THE PHONE NO. I JUST MADE ONE UP. BUT I LIKED THIS..........
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Subscriber from N BETHESDA, MD wrote
Another Store: There was an insufficient number of sales people present on the weekend when I was..........
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Subscriber from WASHINGTON, DC wrote
Another Store: Can stump sales staff with the simplest of questions........
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Subscriber from ROCKVILLE, MD wrote
Another Store: Bough a computer, a 3 year garantee. Had to have the computer serviced, Staples took..........
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Subscriber from ROCKVILLE, MD wrote
Another Store: More than satisfied with my HP computer.......
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Subscriber from DUNN LORING, VA wrote
Another Store: Not as well-stocked as other Circuit City stores. Sold me wrong item, although it was..........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: Apple products are never discounted and more expensive than the PC equivalent. However, the products..........
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Subscriber from SPRINGFIELD, VA wrote
Another Store: If you know what you need, this is probably a good place to buy because..........
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Subscriber from ROCKVILLE, MD wrote
Another Store: General staff seem to be looking for ways to short-cut customers and taking advantage of..........
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Subscriber from GAITHERSBURG, MD wrote
Another Store: I always go to The Computer Place for any of my company needs for purchases...........
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Subscriber from NORTH BETHESDA, MD wrote
Another Store: Excellent customer service, even in a very busy environment........
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Subscriber from CLARKSBURG, MD wrote
Another Store: Another place to be ignored.......
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Subscriber from FAIRFAX, VA wrote
Another Store: The first customer service representative suggested the correct solution to my problem. The second led..........
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Subscriber from CLIFTON, VA wrote
Another Store: You pay for Apple products but they are superior........
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Subscriber from ARLINGTON, VA wrote
Another Store: closed.......
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