Computer Stores in Springfield , VA

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Friday, March 12, 2010

Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.

Computer Stores in Springfield, VA and Nearby

Things moving too slowly for you in Cyberland? Thinking about upgrading? Not sure where to start? We give a rundown of the available options and offer advice that will help you select equipment that will suit your needs. We also give you ratings of area stores for quality and price.

From Washington Consumers' CHECKBOOK Magazine

	Name	Number of ratings	Checkbook's top rating ()		What percent of customers rated firm "superior" on our survey for "overall quality"	Firm's price index score
			for quality	for price
1.	Best Buy 6555 Frontier Dr Springfield, VA 703-922-4980	119 ratings	How does "Best Buy" rate compared to other computer stores in Springfield , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
2.	Staples 6731 Frontier Dr Springfield, VA 703-719-9550		How does "Staples" rate compared to other computer stores in Springfield , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
3.	TCS Computer 6343 Rolling Rd Springfield, VA 703-913-0900	11 ratings	How does "TCS Computer" rate compared to other computer stores in Springfield , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
4.	Advanced 2000 822 S Pickett St Alexandria, VA 703-370-7520	27 ratings	How does "Advanced 2000" rate compared to other computer stores in Springfield , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
5.	Apple Store 2700 Clarendon Blvd Arlington, VA 703-875-9880	205 ratings	How does "Apple Store" rate compared to other computer stores in Springfield , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
6.	Best Buy 1201 S Hayes St #B Arlington, VA 703-414-7090	62 ratings	How does "Best Buy" rate compared to other computer stores in Springfield , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
7.	Apple Store 1961 Chain Bridge Rd McLean, VA 703-893-5055	238 ratings	How does "Apple Store" rate compared to other computer stores in Springfield , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
8.	Best Buy 13058 Fair Lakes Pkwy Fairfax, VA 703-631-3332	116 ratings	How does "Best Buy" rate compared to other computer stores in Springfield , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
9.	Best Buy 15750 Shady Grove Rd Gaithersburg, MD 301-990-8839	118 ratings	How does "Best Buy" rate compared to other computer stores in Springfield , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
10.	Best Buy 2643 Housely Dr Annapolis, MD 410-571-9011	18 ratings	How does "Best Buy" rate compared to other computer stores in Springfield , VA? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.


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DC
Computer Stores in Washington, DC
MD
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VA
Computer Stores in Alexandria, VA	Computer Stores in Arlington, VA	Computer Stores in Fairfax, VA
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Sample Subscriber Comments/Reviews About Computer Stores

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Computer Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Computer Stores.

Subscriber from SILVER SPRING, MD wrote Another Store: Only problem is salesman not calling back as requested so I could get refund on..........
Subscriber from ROCKVILLE, MD wrote Another Store: General staff seem to be looking for ways to short-cut customers and taking advantage of..........
Subscriber from GERMANTOWN, MD wrote Another Store: Sometimes its hard to find someone in the CD movie section to give you an..........
Subscriber from FAIRFAX, VA wrote Another Store: The first customer service representative suggested the correct solution to my problem. The second led..........
Subscriber from GAITHERSBURG, MD wrote Another Store: Due to the quality of the product and customer service, it is difficult to complain..........
Subscriber from SPRINGFIELD, VA wrote Another Store: If you know what you need, this is probably a good place to buy because..........
Subscriber from BETHESDA, MD wrote Another Store: Geek heaven: they have stuff others don't........
Subscriber from SPRINGFIELD, VA wrote Another Store: Know they rate poorly, but they have always trrated me right........
Subscriber from BETHESDA, MD wrote Another Store: use the one in Rockville, they are quite good, helpful and knowledgable staff. slow lines..........
Subscriber from ALEXANDRIA, VA wrote Another Store: Expensive computers and accessories, but very helpful and knowledgeable staff. "Live" computers to play with..........
Subscriber from SILVER SPRING, MD wrote Another Store: We had a very bad experience when we purchased, but manager follow-up earned the superior..........
Subscriber from SILVER SPRING, MD wrote Another Store: staff is very knowledgeable and patient........
Subscriber from ROCKVILLE, MD wrote Another Store: Apple products, culture, and usability (of both products and the retail/sales process) can't be matched..........
Subscriber from ROCKVILLE, MD wrote Another Store: You'll get more personal attention here than an Apple Store can afford to give you...........
Subscriber from KINGSTOWNE, VA wrote Another Store: Always an excellent experience even which the store is crowded as it is most weekends........
Subscriber from WASHINGTON, DC wrote Another Store: What can I say, it's the Apple Store. Best retail experience around. Courteous, helpful, knowledgeable,..........
Subscriber from HERNDON, VA wrote Another Store: Better than any other local computer store. An excellent selection of products, fairly knowledgeable staff..........
Subscriber from NORTH POTOMAC, MD wrote Another Store: VEry helpful staff on selection of new computer and upgrades (memory, disk, DVD writer) with..........
Subscriber from OAKTON, VA wrote Another Store: I have purchased several computers from PME over the past ten years and all proven..........
Subscriber from GAITHERSBURG, MD wrote Another Store: Reasonable on big ticket items, poor on small things like cables, memory,.......
Subscriber from OAKTON, VA wrote Another Store: This place is a jumbled mess. No service at busy times. Prices are high........
Subscriber from WASHINGTON, DC wrote Another Store: Their repair appointments are a waste of time........
Subscriber from ARLINGTON, VA wrote Another Store: Some problems matching prices on "specials" with cash register prices due to sloppy shelf/bin labeling...........
Subscriber from ARLINGTON, VA wrote Another Store: Advertized product not available day after mail ad. Three items on store computer inventory couldn't..........
Subscriber from VIENNA, VA wrote Another Store: impossible to speak to someone on phone without long wait all transactions done on the..........
Subscriber from WASHINGTON, DC wrote Another Store: The experince is very dependent on your salesperson........
Subscriber from SPRINGFIELD, VA wrote Another Store: I have stopped doing business with Best Buy because I have had a very hard..........
Subscriber from ARLINGTON, VA wrote Another Store: Not helpful in giving information on products........
Subscriber from ROCKVILLE, MD wrote Another Store: A busy store, but the wait isn't too bad. Try to go at off-peak times...........
Subscriber from ARLINGTON, VA wrote Another Store: This Apple Store is great. Not too crowded like some of the others. I have..........
Subscriber from FAIRFAX, VA wrote Another Store: In-house tech support(free) was very helpful in solving minor problems........
Subscriber from VIENNA, VA wrote Another Store: Large variety of super low cost items. Staff is rare to find and service group..........
Subscriber from ARLINGTON, VA wrote Another Store: The Genius Bar staff is great. I wish Apple Stores would carry merchandise for older..........
Subscriber from ALEXANDRIA, VA wrote Another Store: The rudest, most offensive group of salespeople I've ever encountered. I went there, WITH an..........
Subscriber from FAIRFAX, VA wrote Another Store: Not a first choice for computer products, due to lack of variety and associates who..........
Subscriber from SPRINGFIELD, VA wrote Another Store: I like my local circuit city better than the Best Buy. Just a little bit..........
Subscriber from CHANTILLY, VA wrote Another Store: Micro Center is a bit on the pricey side but they will always have the..........
Subscriber from NORTH POTOMAC, MD wrote Another Store: Willing to negotiate over prices........
Subscriber from FALLS CHURCH, VA wrote Another Store: Staff told me cpu was not available in store and to "go home and order..........
Subscriber from FALLS CHURCH, VA wrote Another Store: Could not test the "on sale" laptop as none was on display and staff wasn't..........
Subscriber from NORTH POTOMAC, MD wrote Another Store: This applies to Rockville Pike store.......
Subscriber from COLUMBIA, MD wrote Another Store: The best computer store I've visited. Great salesperson, amazing prices and customizability. A terrific experience........
Subscriber from FX STATION, VA wrote Another Store: Superior customer service, product quality, staff enthusiasm, and follow-up support. Highest recommendation.......
Subscriber from NORTH POTOMAC, MD wrote Another Store: Store is out of business........
Subscriber from OAK HILL, VA wrote Another Store: Never had a better shopping experience. Serveral product even though out of warrently, were fixed..........
Subscriber from ROCKVILLE, MD wrote Another Store: LOVE Apple........
Subscriber from WASHINGTON, DC wrote Another Store: After sales service is too expensive........
Subscriber from FALLS CHURCH, VA wrote Another Store: Could not even test the laptop that was the advertised weekly special, as none was..........
Subscriber from WASHINGTON, DC wrote Another Store: Good experience with knowledgeable staff people, but store is very crowded on Saturdays and needs..........
Subscriber from RESTON, VA wrote Another Store: They're perpetually short-staffed. And it's more than annoying to be told by a staffer in..........

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