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Saturday, November 21, 2009

Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.

Computer Stores

Things moving too slowly for you in Cyberland? Thinking about upgrading? Not sure where to start? We give a rundown of the available options and offer advice that will help you select equipment that will suit your needs. We also give you ratings of area stores for quality and price.

From Washington Consumers' CHECKBOOK Magazine

Read our article and findings (available exclusively to CHECKBOOK subscribers)

Back to Washington Consumers' CHECKBOOK Table of Contents.



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Name Number of ratings Checkbook's top rating () What percent of customers rated firm "superior" on our survey for "overall quality" Firm's price index score
for quality for price
1. Absolute Mac
895 Quince Orchard Rd
Gaithersburg, MD
301-417-0600
Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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2. Advanced 2000
822 S Pickett St
Alexandria, VA
703-370-7520
21 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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3. Affinity Computer
23035 Douglas Ct #140
Sterling, VA
703-397-9451
Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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4. Apple Store
All locations combined

476 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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5. Apple Store
7101 Democracy Blvd #2044
Bethesda, MD
301-299-0723
77 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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6. Apple Store
4860 Bethesda Ave
Bethesda, MD
301-951-6100
Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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7. Apple Store
2002 Annapolis Mall #86
Annapolis, MD
410-224-5877
Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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8. Apple Store
10300 Little Patuxent Pkwy
Columbia, MD
410-423-1801
Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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9. Apple Store
825 Dulaney Valley Rd
Towson, MD
410-823-1988
Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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10. Apple Store
11750 Fair Oaks
Fairfax, VA
703-251-7400
Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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11. Apple Store
1100 S Hayes St
Arlington, VA
703-418-1092
13 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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12. Apple Store
2700 Clarendon Blvd
Arlington, VA
703-875-9880
140 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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13. Apple Store
1961 Chain Bridge Rd
McLean, VA
703-893-5055
183 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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14. Best Buy
All locations combined

1026 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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15. Best Buy
20914 Frederick Rd
Germantown, MD
240-686-1221
34 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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16. Best Buy
15800 Collington Rd
Bowie, MD
301-464-3080
11 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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17. Best Buy
14160 Baltimore Ave
Laurel, MD
301-497-1890
59 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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18. Best Buy
7300 Guilford Dr
Frederick, MD
301-662-6130
Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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19. Best Buy
10901 Georgia Ave
Silver Spring, MD
301-942-1877
Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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20. Best Buy
1200 Rockville Pike
Rockville, MD
301-984-1479
163 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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21. Best Buy
15750 Shady Grove Rd
Gaithersburg, MD
301-990-8839
105 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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22. Best Buy
2643 Housely Dr
Annapolis, MD
410-571-9011
18 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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23. Best Buy
7665 Sudley Rd
Manassas, VA
703-257-7474
22 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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24. Best Buy
2730 Prince William Pkwy
Vienna, VA
703-385-6030
32 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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25. Best Buy
1201 S Hayes St #B
Arlington, VA
703-414-7090
56 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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26. Best Buy
45575 Dulles Eastern Plz #188
Sterling, VA
703-430-2150
29 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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27. Best Buy
3401 Jefferson Davis Hwy
Alexandria, VA
703-519-0940
31 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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28. Best Buy
13058 Fair Lakes Shopping Ctr
Fairfax, VA
703-631-3332
94 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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29. Best Buy
5799 Leesburg Pike
Falls Church, VA
703-671-0184
39 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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30. Best Buy
8449 Leesburg Pike
Vienna, VA
703-748-9814
13 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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31. Best Buy
1801 Fountain Dr
Reston, VA
703-787-3760
83 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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32. Best Buy
6555 Frontier Dr
Springfield, VA
703-922-4980
100 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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33. Boon PC
7720 Wisconsin Ave #213
Bethesda, MD
301-654-2116
Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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34. CompUSA
All locations combined

1079 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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35. Computech
10979 Baltimore Ave
Beltsville, MD
301-572-8088
Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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36. Computer Place
50 Bureau Dr
Gaithersburg, MD
301-330-6016
65 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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37. Computer Place
11266 James Swart Cir
Fairfax, VA
703-246-9188
15 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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38. Computers On Demand
4502 Jones Bridge Rd
Bethesda, MD
301-718-0822
Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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39. Dell


800-474-3355
202 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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40. Gateway


888-888-2075
244 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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41. Golden Tech Computer Center
14281 Potomac Mills Rd
Woodbridge, VA
703-491-0476
22 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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42. Intellect Computers
5100 Leesburg Pike #100
Alexandria, VA
703-931-5100
18 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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43. Mac Business Solutions
9057 Gaither Rd #B
Gaithersburg, MD
301-330-4074
30 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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44. Mac Upgrades
6931 Arlington Rd #A
Bethesda, MD
301-907-0300
110 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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45. Mei Computers
808 Hungerford Dr #101
Rockville, MD
301-340-0000
Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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46. Micro Center
1776 E Jefferson St
Rockville, MD
301-692-2130
Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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47. Micro Center
3089 Nutley St
Fairfax, VA
703-204-8400
765 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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48. Nova Computer Systems
9 Catoctin Cir SE
Leesburg, VA
703-777-8493
Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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49. Office Depot
All locations combined

89 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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50. Office Depot
4455 Connecticut Ave NW
Washington, DC
202-363-5758
12 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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51. Office Depot
123 Bowie Rd
Laurel, MD
301-498-1366
Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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52. Office Depot
12137 Rockville Pike
Rockville, MD
301-770-5410
17 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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53. Office Depot
3079 Waldorf Market Pl
Waldorf, MD
301-885-1680
Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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54. Office Depot
5845 Leesburg Pike
Falls Church, VA
703-379-0319
Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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55. Office Depot
1515 N Court House Rd
Arlington, VA
703-387-0990
Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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56. Office Depot
11001 Lee Hwy
Fairfax, VA
703-591-1700
20 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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57. Office Depot
6700 Richmond Hwy #B
Alexandria, VA
703-660-8671
11 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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58. Platinum Micro Electronics
7237 Nathan Ct
Manassas, VA
703-368-4584
23 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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59. Richards Computer
2803 Merrilee Dr
Fairfax, VA
703-876-5355
12 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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60. Staples
All locations combined

66 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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61. Staples
4450 Mitchellville Rd
Bowie, MD
301-352-5410
Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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62. Staples
9440 Georgia Ave
Silver Spring, MD
301-588-3977
13 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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63. Staples
910 N Glebe Rd
Arlington, VA
703-528-8207
11 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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64. Staples
6731 Frontier Dr
Springfield, VA
703-719-9550
Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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65. TCS Computer
6343 Rolling Rd
Springfield, VA
703-913-0900
10 ratings Washington Consumers' CHECKBOOK has ratings of 44 local computer stores.
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Washington DC computer stores by neighborhood
DC
Computer Stores in Washington, DC
MD
Computer Stores in Annapolis, MD Computer Stores in Beltsville, MD Computer Stores in Bethesda, MD
Computer Stores in Bowie, MD Computer Stores in Columbia, MD Computer Stores in Frederick, MD
Computer Stores in Gaithersburg, MD Computer Stores in Germantown, MD Computer Stores in Laurel, MD
Computer Stores in Rockville, MD Computer Stores in Silver Spring, MD Computer Stores in Towson, MD
Computer Stores in Waldorf, MD
VA
Computer Stores in Alexandria, VA Computer Stores in Arlington, VA Computer Stores in Fairfax, VA
Computer Stores in Falls Church, VA Computer Stores in Leesburg, VA Computer Stores in Manassas, VA
Computer Stores in McLean, VA Computer Stores in Reston, VA Computer Stores in Springfield, VA
Computer Stores in Sterling, VA Computer Stores in Vienna, VA Computer Stores in Woodbridge, VA

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from ARLINGTON, VA wrote about MICRO CENTER, Fairfax, VA on 11/12/09
This is the only place to go in the No VA area that has excellent..........
Subscriber from ARLINGTON, VA wrote about APPLE STORE, Arlington, VA on 11/12/09
Thought I would spring for an expensive Mac tower after 25 years of using PCs...........
Subscriber from SPRINGFIELD, VA wrote about MICRO CENTER, Fairfax, VA on 10/23/09
Difficult to find advertised products. Difficult to find staff to help locate products and/or check..........
Subscriber from ABERDEEN PROVING GR, MD wrote about DELL, , on 10/17/09
I bought a Latitude D630 notebook awhile ago which was reasonably priced with all the..........
Subscriber from BETHESDA, MD wrote about MICRO CENTER, Fairfax, VA on 10/13/09
I appreciate that they have a separate Apple section in the rear. They often have..........
Subscriber from BOWIE, MD wrote about DELL, , on 09/17/09
Helpful staff to work with. Very satisfied with the product (computer).......
Subscriber from ALEXANDRIA, VA wrote about DELL, , on 09/16/09
Always check the discount store for amazing prices on refirbs, returns........
Subscriber from FAIRFAX, VA wrote about MICRO CENTER, Fairfax, VA on 09/16/09
Micro Center fills a special niche in Northern Virginia. They have a comparatively broad array..........
Subscriber from WOODBRIDGE, VA wrote about GOLDEN TECH COMPUTER CENTER, Woodbridge, VA on 09/16/09
Small town, personal service by representatives who know what they are talking about........
Subscriber from OAKTON, VA wrote about BEST BUY, Fairfax, VA on 09/16/09
This place is a jumbled mess. No service at busy times. Prices are high........
Subscriber from ANNANDALE, VA wrote about BEST BUY, Springfield, VA on 09/16/09
There is a reason why the Best Buy stores are in the top ten for..........
Subscriber from ARLINGTON, VA wrote about BEST BUY, Falls Church, VA on 09/15/09
Adequate says it all........
Subscriber from ARLINGTON, VA wrote about COMPUTER PLACE, Fairfax, VA on 09/15/09
Great little store. Wish they had more variety of products........
Subscriber from GAITHERSBURG, MD wrote about BEST BUY, Rockville, MD on 09/12/09
Reasonable on big ticket items, poor on small things like cables, memory,.......
Subscriber from FALLS CHURCH, VA wrote about MICRO CENTER, Fairfax, VA on 09/10/09
Never responded to my request for a copy of their ad for a rebate on..........
Subscriber from OLNEY, MD wrote about APPLE STORE, Bethesda, MD on 09/10/09
I only used the store for following my one-on-one lessons.(purchased in Columbia MD) The lessons..........
Subscriber from FORT WASHINGTON, MD wrote about APPLE STORE, Arlington, VA on 09/09/09
Outstanding products and service.......
Subscriber from ALEXANDRIA, VA wrote about APPLE STORE, Arlington, VA on 09/09/09
Apple products are never discounted and more expensive than the PC equivalent. However, the products..........
Subscriber from ALEXANDRIA, VA wrote about APPLE STORE, Arlington, VA on 09/09/09
I had a problem with a laptop that was covered under extended warranty. They were..........
Subscriber from SILVER SPRING, MD wrote about BEST BUY, Gaithersburg, MD on 09/08/09
Only problem is salesman not calling back as requested so I could get refund on..........
Subscriber from ANNANDALE, VA wrote about MICRO CENTER, Fairfax, VA on 09/08/09
The last full computer store left in the area gives one little choice. You have..........
Subscriber from MCLEAN, VA wrote about MICRO CENTER, Fairfax, VA on 09/08/09
Their main issue appears to be shortage of trained staff; the folks hey have are..........
Subscriber from STERLING, VA wrote about BEST BUY, Sterling, VA on 08/26/09
Staff very informative. I needed a replacement computer and they recommended one that had more..........
Subscriber from ALEXANDRIA, VA wrote about BEST BUY, Arlington, VA on 08/26/09
Took a friend there so she could buy a netbook, and wound up buying one..........
Subscriber from NORTH POTOMAC, MD wrote about APPLE STORE, Bethesda, MD on 08/26/09
Love Apple. The only thing that brings down the quality of service at the Apple..........
See more comments at Washington Consumers' CHECKBOOK.







 
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