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Subscribe to Washington Consumers' CHECKBOOK for unbiased reports, customer reviews, and ratings on Micro Center and 43 other local computer stores.

How does Micro Center Rate?
Micro Center received 271 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
  • Award winning articles and ratings reports compiled from more than 432,000 Washington DC area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
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Micro Center
1776 E Jefferson St
Rockville, MD
Phone: 301-692-2130



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What can Consumers' CHECKBOOK tell you about Micro Center?
Firm Specific Info
Areas Firm Serves:
Products Firm Carries:
CHECKBOOK Ratings
Number of customer survey ratings: 271 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"?
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"?
What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score:
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Sample Subscriber Comments & Reviews for Computer Stores in the Washington DC Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Computer Stores Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Computer Stores.

  • Subscriber from GAITHERSBURG, MD wrote about a local computer store: I have found the Computer Place to be a great place for advice and products...........
  • Subscriber from SPRINGFIELD, VA wrote about a local computer store: "The store" I shop at for computer parts and accessories........
  • Subscriber from ASHBURN, VA wrote about a local computer store: Clean, well organized store. Friendly, knowledgeable staff that helps you choose exactly what will work..........
  • Subscriber from SUN LAKES, AZ wrote about a local computer store: They tested a power supply I thought was shot and saved me a lot of..........
  • Subscriber from WASHINGTON, DC wrote about a local computer store: This is the place. Worth-the-drive prices and the staff are knowledgable and attitude-free. One of..........
  • Subscriber from BETHESDA, MD wrote about a local computer store: Ive built several PCs from parts acquired at the Computer Place over the years. Latest..........
  • Subscriber from ALEXANDRIA, VA wrote about a local computer store: Crowded, busy. Nice layout of products to try them out........
  • Subscriber from ARLINGTON, VA wrote about a local computer store: My MAC is my first apple product and the Apple Store has been of tremendous..........
  • Subscriber from LANHAM, MD wrote about a local computer store: The staff of the Genius Bar is incredibly helpful and courteous........
  • Subscriber from FAIRFAX, VA wrote about a local computer store: have been happy with everything for about 9 months, including tech support for computer I..........
  • Subscriber from FAIRFAX, VA wrote about a local computer store: the repair ended up being covered under warranty. the repair was made quickly and we..........
  • Subscriber from MONTGOMERY VILLAGE, MD wrote about a local computer store: Cell phone (GSM) doesnt work inside (for Internet), so I cannot easily obtain independent advice..........
  • Subscriber from FAIRFAX, VA wrote about a local computer store: I was waited on quickly and in a friendly manner. The associate had knowledge of..........
  • Subscriber from COLLEGE PARK, MD wrote about a local computer store: I have found that this particular Staples store far exceeds the level of customer service..........
  • Subscriber from ARLINGTON, VA wrote about a local computer store: Have been getting great service even with a large increase in customers........