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Advanced 2000, Alexandria, VA |
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Apple Store, McLean, VA |
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Apple Store, |
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Apple Store, Bethesda, MD |
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Apple Store, Arlington, VA |
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Best Buy, Vienna, VA |
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Best Buy, Sterling, VA |
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Best Buy, Springfield, VA |
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Best Buy, Rockville, MD |
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Best Buy, Reston, VA |
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Best Buy, Laurel, MD |
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Best Buy, Gaithersburg, MD |
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Best Buy, Fairfax, VA |
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Best Buy, Arlington, VA |
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Best Buy, Annapolis, MD |
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Best Buy, |
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Best Buy, Alexandria, VA |
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Best Buy, Falls Church, VA |
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Best Buy, Germantown, MD |
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Best Buy, Manassas, VA |
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Best Buy, Bowie, MD |
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Best Buy, Vienna, VA |
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CompUSA, |
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Computer Place, Fairfax, VA |
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Computer Place, Gaithersburg, MD |
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2700 Clarendon Blvd Arlington, VA Phone: 703-875-9880
See how Apple Store scored based on 140 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?   |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price?   |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
140 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from ARLINGTON, VA wrote on 11/12/09
- Thought I would spring for an expensive Mac tower after 25 years of using PCs...........
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Subscriber from ALEXANDRIA, VA wrote on 09/09/09
- I had a problem with a laptop that was covered under extended warranty. They were..........
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Subscriber from WASHINGTON, DC wrote on 02/21/09
- pricey.......
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Subscriber from ARLINGTON, VA wrote on 09/24/08
- I have used Macintosh computers since 1985, and they just keep getting better. They never..........
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Subscriber from ARLINGTON, VA wrote on 09/16/08
- The Genius Bar staff is great. I wish Apple Stores would carry merchandise for older..........
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Subscriber from WASHINGTON, DC wrote on 09/11/08
- An expensive way to go but what service!.......
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Subscriber from ARLINGTON, VA wrote on 08/26/08
- could not be better in every category -- staff is superb.......
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Subscriber from ARLINGTON, VA wrote on 08/20/08
- A great store with great people........
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Subscriber from WASHINGTON, DC wrote on 08/13/08
- they totally messed up. At least they did give me a full refund on the..........
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Subscriber from ARLINGTON, VA wrote on 08/13/08
- I have been an Apple customer for 12 years. This store is very convenient and..........
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- See more comments at Washington Consumers' CHECKBOOK.
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