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Advanced 2000, Alexandria, VA |
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Apple Store, Arlington, VA |
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Apple Store, |
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Apple Store, Bethesda, MD |
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Apple Store, Arlington, VA |
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Best Buy, Vienna, VA |
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Best Buy, Sterling, VA |
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Best Buy, Springfield, VA |
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Best Buy, Rockville, MD |
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Best Buy, Reston, VA |
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Best Buy, Laurel, MD |
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Best Buy, Gaithersburg, MD |
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Best Buy, Fairfax, VA |
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Best Buy, Arlington, VA |
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Best Buy, Annapolis, MD |
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Best Buy, |
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Best Buy, Alexandria, VA |
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Best Buy, Falls Church, VA |
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Best Buy, Germantown, MD |
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Best Buy, Manassas, VA |
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Best Buy, Bowie, MD |
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Best Buy, Vienna, VA |
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CompUSA, |
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Computer Place, Fairfax, VA |
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Computer Place, Gaithersburg, MD |
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many more...... |
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1961 Chain Bridge Rd
McLean, VA
Phone: 703-893-5055
See how Apple Store scored based on 183 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
183 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from WASHINGTON, DC wrote on 08/05/09
- The original Apple Store and possibly still the best........
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Subscriber from HERNDON, VA wrote on 08/03/09
- I visited the Genius Bar for help resolving a problem. Sevice could not have been..........
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Subscriber from FALLS CHURCH, VA wrote on 09/14/08
- Love our new Mac! Great, knowledgeable, prompt service!.......
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Subscriber from FAIRFAX STATION, VA wrote on 09/02/08
- It provides the quality you would expect and the service needed. There is always somebody..........
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Subscriber from FAIRFAX, VA wrote on 08/28/08
- inviting atmosphere, young enthusiastic knowledgeable people eager to share their knowledge and assist you in..........
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Subscriber from MC LEAN, VA wrote on 08/05/08
- Apple has the best products and best support for all users not supported by a..........
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Subscriber from MCLEAN, VA wrote on 07/29/08
- Didn't push anything on me. Offered helpful suggestions and options, took as long with me..........
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Subscriber from KINGSTOWNE, VA wrote on 09/13/07
- Always an excellent experience even which the store is crowded as it is most weekends........
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Subscriber from VIENNA, VA wrote on 09/13/07
- there isn't a piece of paper in the store. all info is given verbally so..........
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Subscriber from ANNANDALE, VA wrote on 08/25/07
- Apple products are superior. If you're talking to an Apple Genius or a knowledgeable staff..........
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- See more comments at Washington Consumers' CHECKBOOK.
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