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Advanced 2000, Alexandria, VA |
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Apple Store, McLean, VA |
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Apple Store, Arlington, VA |
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Apple Store, |
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Apple Store, Bethesda, MD |
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Apple Store, Arlington, VA |
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Best Buy, Vienna, VA |
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Best Buy, Sterling, VA |
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Best Buy, Springfield, VA |
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Best Buy, Rockville, MD |
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Best Buy, Reston, VA |
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Best Buy, Laurel, MD |
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Best Buy, Gaithersburg, MD |
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Best Buy, Fairfax, VA |
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Best Buy, Arlington, VA |
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Best Buy, Annapolis, MD |
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Best Buy, |
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Best Buy, Alexandria, VA |
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Best Buy, Falls Church, VA |
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Best Buy, Germantown, MD |
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Best Buy, Manassas, VA |
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Best Buy, Bowie, MD |
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Best Buy, Vienna, VA |
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Computer Place, Fairfax, VA |
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Computer Place, Gaithersburg, MD |
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All locations combined
See how CompUSA scored based on 1079 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
1079 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from FAIRFAX STATION, VA wrote on 09/02/08
- They are closed.......
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Subscriber from BETHESDA, MD wrote on 09/11/07
- CompUSA is where computer nerds go to shop for a reason. They have tons of..........
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Subscriber from ARLINGTON, VA wrote on 07/02/07
- High prices and short stock on many items. Try a non-chain computer store........
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Subscriber from BETHESDA, MD wrote on 10/21/06
- Poor service. Rude staff. Do not stand behind products........
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Subscriber from SILVER SPRING, MD wrote on 10/17/06
- Great sales especiallyafter Thanksgiving Black Friday........
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Subscriber from POTOMAC, MD wrote on 10/11/06
- Comp USA is in general decline products and expecially store service and advice........
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Subscriber from ROCKVILLE, MD wrote on 10/10/06
- General staff seem to be looking for ways to short-cut customers and taking advantage of..........
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Subscriber from DALE CITY, VA wrote on 10/10/06
- Great prices on computers, peripherals and accessories if you can time your purchases around the..........
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Subscriber from ROCKVILLE, MD wrote on 10/06/06
- More than satisfied with my HP computer.......
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Subscriber from N BETHESDA, MD wrote on 10/01/06
- I was foruntate that the individual who waited on me was very knwlegeable about the..........
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- See more comments at Washington Consumers' CHECKBOOK.
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