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Monday, November 23, 2009
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Washington Consumers' CHECKBOOK > Computer Stores > Computer Place
 
Washington Consumers' CHECKBOOK > Computer Stores
Computer Place
50 Bureau Dr
Gaithersburg, MD
Phone: 301-330-6016

See how Computer Place scored based on 65 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

Does firm get CHECKBOOK's top rating for quality?
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Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Computer Place?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Products Firm Carries:
CHECKBOOK Ratings
Number of customer survey ratings: 65 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.




Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from GAITHERSBURG, MD wrote on 07/22/09
They tested a power supply I thought was shot and saved me a lot of..........
Subscriber from COLUMBIA, MD wrote on 06/22/09
The best computer store I've visited. Great salesperson, amazing prices and customizability. A terrific experience........
Subscriber from GAITHERSBURG, MD wrote on 07/16/08
I always go to The Computer Place for any of my company needs for purchases...........
Subscriber from ROCKVILLE, MD wrote on 09/12/07
This is my second computer purchased from them in 5 or six years........
Subscriber from NORTH POTOMAC, MD wrote on 09/30/06
Willing to negotiate over prices........
Subscriber from NORTH POTOMAC, MD wrote on 09/27/06
VEry helpful staff on selection of new computer and upgrades (memory, disk, DVD writer) with..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2008.








 
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