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Advanced 2000, Alexandria, VA |
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Apple Store, McLean, VA |
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Apple Store, Arlington, VA |
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Apple Store, |
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Apple Store, Bethesda, MD |
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Apple Store, Arlington, VA |
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Best Buy, Vienna, VA |
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Best Buy, Sterling, VA |
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Best Buy, Springfield, VA |
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Best Buy, Rockville, MD |
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Best Buy, Reston, VA |
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Best Buy, Laurel, MD |
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Best Buy, Gaithersburg, MD |
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Best Buy, Fairfax, VA |
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Best Buy, Arlington, VA |
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Best Buy, Annapolis, MD |
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Best Buy, |
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Best Buy, Alexandria, VA |
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Best Buy, Falls Church, VA |
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Best Buy, Germantown, MD |
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Best Buy, Manassas, VA |
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Best Buy, Bowie, MD |
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Best Buy, Vienna, VA |
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CompUSA, |
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Computer Place, Fairfax, VA |
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Phone: 800-474-3355
See how Dell scored based on 202 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
202 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from ABERDEEN PROVING GR, MD wrote on 10/17/09
- I bought a Latitude D630 notebook awhile ago which was reasonably priced with all the..........
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Subscriber from BOWIE, MD wrote on 09/17/09
- Helpful staff to work with. Very satisfied with the product (computer).......
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Subscriber from ALEXANDRIA, VA wrote on 09/16/09
- Always check the discount store for amazing prices on refirbs, returns........
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Subscriber from VIENNA, VA wrote on 08/17/09
- impossible to speak to someone on phone without long wait all transactions done on the..........
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- See more comments at Washington Consumers' CHECKBOOK.
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