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Advanced 2000, Alexandria, VA |
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Apple Store, McLean, VA |
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Apple Store, Arlington, VA |
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Apple Store, |
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Apple Store, Arlington, VA |
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Best Buy, Vienna, VA |
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Best Buy, Sterling, VA |
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Best Buy, Springfield, VA |
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Best Buy, Rockville, MD |
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Best Buy, Reston, VA |
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Best Buy, Laurel, MD |
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Best Buy, Gaithersburg, MD |
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Best Buy, Fairfax, VA |
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Best Buy, Arlington, VA |
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Best Buy, Annapolis, MD |
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Best Buy, |
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Best Buy, Alexandria, VA |
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Best Buy, Falls Church, VA |
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Best Buy, Germantown, MD |
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Best Buy, Manassas, VA |
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Best Buy, Bowie, MD |
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Best Buy, Vienna, VA |
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CompUSA, |
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Computer Place, Fairfax, VA |
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Computer Place, Gaithersburg, MD |
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many more...... |
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7101 Democracy Blvd #2044
Bethesda, MD
Phone: 301-299-0723
See how Apple Store scored based on 77 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
77 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from OLNEY, MD wrote on 09/10/09
- I only used the store for following my one-on-one lessons.(purchased in Columbia MD) The lessons..........
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Subscriber from NORTH POTOMAC, MD wrote on 08/26/09
- Love Apple. The only thing that brings down the quality of service at the Apple..........
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Subscriber from ROCKVILLE, MD wrote on 08/04/09
- Apple products, culture, and usability (of both products and the retail/sales process) can't be matched..........
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Subscriber from ROCKVILLE, MD wrote on 07/01/09
- Staff is not up to speed.......
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Subscriber from GAITHERSBURG, MD wrote on 06/23/09
- Due to the quality of the product and customer service, it is difficult to complain..........
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Subscriber from BETHESDA, MD wrote on 12/04/08
- Most of the sales people don't know the product well, but some are very knowledgeable...........
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Subscriber from CHEVY CHASE, MD wrote on 09/12/08
- I believe in Apple Products, which is why the ratings are high. The stores are..........
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Subscriber from WASHINGTON, DC wrote on 09/11/08
- If only all customer service were this good. Staff are so friendly, helpful and knowledgeable,..........
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Subscriber from WASHINGTON, DC wrote on 09/11/08
- Extremely helpful........
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Subscriber from WASHINGTON, DC wrote on 08/25/08
- Best around. Have moved from PC to Apple because of ease of use and customer..........
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- See more comments at Washington Consumers' CHECKBOOK.
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