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Monday, November 23, 2009
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Washington Consumers' CHECKBOOK > Electricians > Congressional Electric
 
Washington Consumers' CHECKBOOK > Electricians
Congressional Electric
11081 Bethesda Church Rd
Damascus, MD
Phone: 301-258-9800

See how Congressional Electric scored based on 98 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Congressional Electric?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 98 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Congressional Electric "superior" for "doing work properly"?
What percent of customers rated Congressional Electric "superior" for "starting and completing work promptly"?
What percent of customers rated Congressional Electric "superior" for "letting you know cost early"?
What percent of customers rated Congressional Electric "superior" for "advice on service options and costs"?
What percent of customers rated Congressional Electric "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from BETHESDA, MD wrote on 09/15/09
This a business to avoid.They did not fix the problem with two tries which were..........
Subscriber from SILVER SPRING, MD wrote on 08/19/09
Price is a shade high but the quality is worth it........
Subscriber from MCLEAN, VA wrote on 07/27/09
They never sent me back the contract I signed and when their staff showed up..........
Subscriber from SILVER SPRING, MD wrote on 12/29/08
The electrician took way to much time, broke a light, did not complete the repair..........
Subscriber from BETHESDA, MD wrote on 08/17/08
I had someone come out and do some work and give me an estimate for..........
Subscriber from POOLESVILLE, MD wrote on 08/10/08
Called Congressional @ about 830am on a Wednesday morning to have a wall switch to..........
Subscriber from BETHESDA, MD wrote on 07/15/08
The technician could not fix the problem after a few diagnostic visits, charging me more..........
Subscriber from BETHESDA, MD wrote on 06/24/08
did not know what a discreet outlet meant........
Subscriber from WASHINGTON, DC wrote on 01/28/08
I have used this company since they had rec'd the "Checkbook" rating in 1996. Service..........
Subscriber from ROCKVILLE, MD wrote on 10/02/07
Project was a whole-house rewiring (replacing aluminum wiring with copper) and the addition of many..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in November 2009.








 
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