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Monday, November 23, 2009
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Washington Consumers' CHECKBOOK > Electricians > Kolb Electric
 
Washington Consumers' CHECKBOOK > Electricians
Kolb Electric
1862 Clay Ln
Reston, VA
Phone: 703-438-8700

See how Kolb Electric scored based on 84 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Kolb Electric?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 84 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Kolb Electric "superior" for "doing work properly"?
What percent of customers rated Kolb Electric "superior" for "starting and completing work promptly"?
What percent of customers rated Kolb Electric "superior" for "letting you know cost early"?
What percent of customers rated Kolb Electric "superior" for "advice on service options and costs"?
What percent of customers rated Kolb Electric "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from HERNDON, VA wrote on 10/05/09
The need to replace an outside receptical and an inside one. The replacement parts cost..........
Subscriber from LANCASTER, VA wrote on 08/25/08
Job performance and overall service was acceptable........
Subscriber from ARLINGTON, VA wrote on 08/20/08
Had an emergency call when our breakers burned out. Journeyman was at our house in..........
Subscriber from BURKE, VA wrote on 09/29/07
Once a reputable family-owned company, but service has deteriorated over last 10 years. Will not..........
Subscriber from RESTON, VA wrote on 10/01/06
Although Kolb did good work, they did not bring all the tools and supplies needed..........
Subscriber from RESTON, VA wrote on 10/01/06
Very disappointed in this company. They sent out a young man who was pleasant enough..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in November 2009.








 
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