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Monday, November 23, 2009
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Washington Consumers' CHECKBOOK > Electricians > Lauman Electric
 
Washington Consumers' CHECKBOOK > Electricians
Lauman Electric
7204 Mill Run Dr
Rockville, MD
Phone: 301-924-4120

See how Lauman Electric scored based on 25 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Lauman Electric?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 25 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Lauman Electric "superior" for "doing work properly"?
What percent of customers rated Lauman Electric "superior" for "starting and completing work promptly"?
What percent of customers rated Lauman Electric "superior" for "letting you know cost early"?
What percent of customers rated Lauman Electric "superior" for "advice on service options and costs"?
What percent of customers rated Lauman Electric "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from ROCKVILLE, MD wrote on 08/14/08
The one experience was very good, but calls were not returned when I needed an..........
Subscriber from PHILADELPHIA, PA wrote on 03/24/08
Their pricing is totally non-transparent--gave an estimate, but final bill was more than twice as..........
Subscriber from DERWOOD, MD wrote on 07/11/07
Not a lot of overhead, when you talk to them on the phone, they're the..........
Subscriber from WASHINGTON, DC wrote on 10/17/06
They were fine compared with other electricians that I have tried. Costs questions need to..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in November 2009.








 
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