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Monday, November 23, 2009
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Washington Consumers' CHECKBOOK > Funeral Homes > Rapp Funeral & Cremation Services
 
Washington Consumers' CHECKBOOK > Funeral Homes
Rapp Funeral & Cremation Services
933 Gist Ave
Silver Spring, MD
Phone: 301-565-4100

See how Rapp Funeral & Cremation Services scored based on 131 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Rapp Funeral & Cremation Services?
CHECKBOOK Ratings
Number of customer survey ratings: 131 ratings
What percent of customers rated firm "superior" for "doing service properly": Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "pleasantness of staff"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
"superior" for "overall performance"?
Prices
Firm's price for our sample direct cremation: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's price for our sample immediate burial:
Firm's price for our sample traditional funeral:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from TAKOMA PARK, MD wrote on 08/13/08
This firm specializes in alternate services. They can provide ordinary services but they do not..........
Subscriber from ADELPHI, MD wrote on 08/06/08
Used their cremation services. Cost was about $975........
Subscriber from SILVER SPRING, MD wrote on 09/25/07
Responsive, proactive, and not expensive. Didn't try to steer me to expensive upgrades, etc. Definitely..........
Subscriber from TAKOMA PARK, MD wrote on 09/18/07
Very helpful, particularly with simple cremation and legal matters, as well as advice on obituaries,..........
Subscriber from BETHESDA, MD wrote on 08/22/07
I have no complaints whatsoever about their services. The staff was very helpful and prompt..........
Subscriber from BETHESDA, MD wrote on 10/11/06
Good value for money - adequate service for relatively modest cost - but had trouble..........
Subscriber from ARLINGTON, VA wrote on 09/27/06
Physician did not want to go to the hospital to sign the death certificate. Wanted..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2008.








 
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