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Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.
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Furniture stores in the area offer a wide array of items-but also offer a wide range of customer service, from superb to unbelievably bad. Our ratings of area furniture stores should help you find stores that will have you sitting pretty.
From Washington Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Checkbook's top rating ( ) |
What percent of customers rated firm "superior" on our survey for "overall quality" |
Firm's price index score |
| for quality |
for price |
| 1. |
Baker Georgetown
3330 M St NW Washington, DC
202-342-7080
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18 ratings |
How does "Baker Georgetown" rate compared to other furniture stores in Washington , DC?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 2. |
Bo Concept of DC
3342 M St NW Washington, DC
202-333-5656
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16 ratings |
How does "Bo Concept of DC" rate compared to other furniture stores in Washington , DC?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 3. |
Crate & Barrel
4820 Massachusetts Ave NW Washington, DC
202-364-6100
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154 ratings |
How does "Crate & Barrel" rate compared to other furniture stores in Washington , DC?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 4. |
Mitchell Gold & Bob Williams
1526 14th St NW Washington, DC
202-332-3433
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How does "Mitchell Gold & Bob Williams" rate compared to other furniture stores in Washington , DC?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 5. |
Park Place Furniture Gallery
5100 Wisconsin Ave NW #504 Washington, DC
202-686-8686
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How does "Park Place Furniture Gallery" rate compared to other furniture stores in Washington , DC?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 6. |
Pottery Barn
5345 Wisconsin Ave NW Washington, DC
202-244-9330
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31 ratings |
How does "Pottery Barn" rate compared to other furniture stores in Washington , DC?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 7. |
Theodore's Contemporary Interiors
2233 Wisconsin Ave NW Washington, DC
202-333-2300
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59 ratings |
How does "Theodore's Contemporary Interiors" rate compared to other furniture stores in Washington , DC?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 8. |
Urban Essentials
1330 U St NW Washington, DC
202-299-0640
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How does "Urban Essentials" rate compared to other furniture stores in Washington , DC?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 9. |
Z Lights & Furniture
2130 P St NW Washington, DC
202-833-3717
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How does "Z Lights & Furniture" rate compared to other furniture stores in Washington , DC?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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DC |
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Furniture Stores in Washington, DC |
MD |
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Furniture Stores in Annapolis, MD |
Furniture Stores in Baltimore, MD |
Furniture Stores in Beltsville, MD |
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Furniture Stores in Bethesda, MD |
Furniture Stores in Bowie, MD |
Furniture Stores in Catonsville, MD |
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Furniture Stores in Chevy Chase, MD |
Furniture Stores in College Park, MD |
Furniture Stores in Columbia, MD |
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Furniture Stores in Forestville, MD |
Furniture Stores in Fort Washington, MD |
Furniture Stores in Frederick, MD |
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Furniture Stores in Gaithersburg, MD |
Furniture Stores in Greenbelt, MD |
Furniture Stores in Hagerstown, MD |
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Furniture Stores in Kensington, MD |
Furniture Stores in Lanham, MD |
Furniture Stores in Laurel, MD |
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Furniture Stores in Marlo Heights, MD |
Furniture Stores in Middletown, MD |
Furniture Stores in New Carrollton, MD |
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Furniture Stores in Rockville, MD |
Furniture Stores in Waldorf, MD |
VA |
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Furniture Stores in Alexandria, VA |
Furniture Stores in Annandale, VA |
Furniture Stores in Arlington, VA |
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Furniture Stores in Baileys Crossroads, VA |
Furniture Stores in Chantilly, VA |
Furniture Stores in Dulles, VA |
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Furniture Stores in Dumfries, VA |
Furniture Stores in Fairfax, VA |
Furniture Stores in Falls Church, VA |
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Furniture Stores in Farmville, VA |
Furniture Stores in Fredericksburg, VA |
Furniture Stores in Gainesville, VA |
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Furniture Stores in Herndon, VA |
Furniture Stores in Leesburg, VA |
Furniture Stores in Manassas, VA |
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Furniture Stores in McLean, VA |
Furniture Stores in Occoquan, VA |
Furniture Stores in Potomac Falls, VA |
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Furniture Stores in Springfield, VA |
Furniture Stores in Sterling, VA |
Furniture Stores in Tysons Corner, VA |
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Furniture Stores in Vienna, VA |
Furniture Stores in Warrenton, VA |
Furniture Stores in Winchester, VA |
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Furniture Stores in Woodbridge, VA |
See All Furniture Stores |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Furniture Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Furniture Stores.
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Subscriber from NORTH POTOMAC, MD wrote
Another Store: We've never had a perfect experience with Marlo, i.e., they either delivered the wrong product..........
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Subscriber from HAMILTON, VA wrote
Another Store: I purchased a bedroom set from Belfort Basics. The sales person was personable and knowledgeable...........
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Subscriber from OAKTON, VA wrote
Another Store: Like shopping at an outlet, it's a hit or miss experience as to whether you..........
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Subscriber from CLARKSBURG, MD wrote
Another Store: A very long drive for me, but worth the trip. My local stores cannot compare.......
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Subscriber from WASHINGTON, DC wrote
Another Store: Layla Lopez, one of the designers, assisted me in selecting fabrics/pieces for my home. She..........
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Subscriber from MCLEAN, VA wrote
Another Store: The delivery man was outstanding and jovial. Cafe set and upholstered chairs have served us..........
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Subscriber from WASHINGTON, DC wrote
Another Store: They have products for small homes and doors that are not available elsewhere........
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Subscriber from ROCKVILLE, MD wrote
Another Store: I shopped at the Rockville store in Bauer Shopping Center. It was an overall good..........
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Subscriber from MCLEAN, VA wrote
Another Store: Advice on furniture; selection and promptness of service depend ENTIRELY upon the salesperson. I've worked..........
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Subscriber from FAIRFAX, VA wrote
Another Store: Very good selection at reasonable prices, excellent service from the store to your home........
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Subscriber from STERLING, VA wrote
Another Store: IMI is not concerned with maintaining good customer relations. When dissatisfied with a recent purchase,..........
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Subscriber from BURKE, VA wrote
Another Store: Paid for Scotchguard, no beading whatsoever with liquid spills. I wish I could reverse time..........
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Subscriber from BETHESDA, MD wrote
Another Store: Bill Carson is terrific........
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Subscriber from WOODBRIDGE, VA wrote
Another Store: Great place to look, but prices are absolutely ridiculous!.......
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Subscriber from WASHINGTON, DC wrote
Another Store: very happy with customer service and follow up after delivery........
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Subscriber from BETHESDA, MD wrote
Another Store: Not only was the table and chairs delivered months later than promised. After a few..........
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Subscriber from WASHINGTON, DC wrote
Another Store: I'm never sure how anyplace can charge 800 USD for a plain old dresser, just..........
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Subscriber from OAKTON, VA wrote
Another Store: Fabulous selection. Fabulous prices!.......
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Subscriber from KINGSTOWNE, VA wrote
Another Store: People joke about Ikea but their quality is excellent for the price you pay........
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Subscriber from SEATTLE, WA wrote
Another Store: Ordered a sectional in March; never received it because of several errors by Storehouse. Finally..........
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Subscriber from BOWIE, MD wrote
Another Store: Our experience with JCPenny's delivery service was terrible. The delivery people were frustrated and rude........
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Subscriber from KENSINGTON, MD wrote
Another Store: I own several of their pieces and they recently went out of their way to..........
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Subscriber from DERWOOD, MD wrote
Another Store: Our family had a very good experience selecting and buying my daughter's bedroom furniture from..........
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Subscriber from ARLINGTON, VA wrote
Another Store: Didn't seem like they wanted our business. We were looking for a specific product by..........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: The salesman was very professional and let me look around while being available when I..........
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Subscriber from STERLING, VA wrote
Another Store: Not a bad store........
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Subscriber from WASHINGTON, DC wrote
Another Store: Hardwood Artisans are truly craftsmen and produce pieces that are beaultiful, unique and house treasures...........
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Subscriber from SILVER SPRING, MD wrote
Another Store: What more to say: prices are impressive and quality is a bit hit or miss..........
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Subscriber from MC LEAN, VA wrote
Another Store: Owner refuses to become computer literate so everything is done manually. It is impossible for..........
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Subscriber from CHANTILLY, VA wrote
Another Store: Going out of business and I believe the owner is going to sell another brand..........
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Subscriber from NEW BERN, NC wrote
Another Store: We were really surprised by their guaranteed Sunday delivery - and they brought the recliner..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: Unique styles without the "custom" cost........
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Subscriber from CHEVY CHASE, MD wrote
Another Store: Delivery on time, excellent sales/customer service........
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Subscriber from RESTON, VA wrote
Another Store: Stanis furniture has closed and operates out of a storefront called 3 Day Furniture. Selection..........
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Subscriber from NORTH POTOMAC, MD wrote
Another Store: Store is woefully understaffed. It took over 40 minutes to pick up an item that..........
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Subscriber from ARLINGTON, VA wrote
Another Store: Did not give me timely notice that a piece I ordered was backordered. Still waiting..........
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Subscriber from BETHESDA, MD wrote
Another Store: The furniture is still of decent quality, but, the staff was really unhelpful. The staff..........
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Subscriber from FAIRFAX, VA wrote
Another Store: The showroom is large, things are easy to find, and the sales people are findable..........
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Subscriber from WASHINGTON, DC wrote
Another Store: A real pleasure to deal with them.......
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Subscriber from ARLINGTON, VA wrote
Another Store: 8 months to deliver a bed with major confusions/lies/misunderstandings along the way. I have done..........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: High-end furniture store, solid service and great delivery. Prices tend to be a little high,..........
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Subscriber from FALLS CHURCH, VA wrote
Another Store: You really can't beat IKEA'S value. And the variety of furnishings is a joy to..........
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Subscriber from ARLINGTON, VA wrote
Another Store: I searched all over Northern Virginia for furniture for the family room in my new..........
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Subscriber from FAIRFAX STATION, VA wrote
Another Store: STAY AWAY from this company. They have serious financial problems. I ordered a custom made..........
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Subscriber from WOODBRIDGE, VA wrote
Another Store: We ordered three book cases with louvered doors at the end of 2007. We paid..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: Ethan Allen offers free design service which is a godsend and if you get a..........
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Subscriber from OAK HILL, VA wrote
Another Store: They were willing to match internet prices offered from other furniture stores. Delivery men went..........
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Subscriber from MCLEAN, VA wrote
Another Store: Love the furniture, not so much the staff. A bit on the snobby side, but..........
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Subscriber from WATERFORD, VA wrote
Another Store: I have been in a dispute with EA since May of 2006 - my $4100..........
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Subscriber from ROCKVILLE, MD wrote
Another Store: I worked with the designer, Brooks, who came recommended by a friend. Brooks was fantastic..........
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