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Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.
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Furniture stores in the area offer a wide array of items-but also offer a wide range of customer service, from superb to unbelievably bad. Our ratings of area furniture stores should help you find stores that will have you sitting pretty.
From Washington Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Checkbook's top rating ( ) |
What percent of customers rated firm "superior" on our survey for "overall quality" |
Firm's price index score |
| for quality |
for price |
| 1. |
Columbia Oak
8895 McGaw Rd Columbia, MD
410-381-7700
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24 ratings |
How does "Columbia Oak" rate compared to other furniture stores in Columbia , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 2. |
Haverty's Furniture
6475 Dobbin Rd Columbia, MD
410-715-9700
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How does "Haverty's Furniture" rate compared to other furniture stores in Columbia , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 3. |
Indoor Furniture & International Imports
8895 McGaw Rd Columbia, MD
410-381-7577
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39 ratings |
How does "Indoor Furniture & International Imports" rate compared to other furniture stores in Columbia , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 4. |
J C Penney
10300 Little Patuxent Pkwy #M Columbia, MD
410-715-8700
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12 ratings |
How does "J C Penney" rate compared to other furniture stores in Columbia , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 5. |
La-Z-Boy Furniture Galleries
6181 Old Dobbin Ln Columbia, MD
443-285-0200
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28 ratings |
How does "La-Z-Boy Furniture Galleries" rate compared to other furniture stores in Columbia , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 6. |
Oak Tree Furniture
9199 Red Branch Rd #B Columbia, MD
410-997-4209
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21 ratings |
How does "Oak Tree Furniture" rate compared to other furniture stores in Columbia , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 7. |
RoomStore
6141 Columbia Crossing Cir Columbia, MD
410-312-0248
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15 ratings |
How does "RoomStore" rate compared to other furniture stores in Columbia , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 8. |
Scan Furniture & Clearance Ctr
6515 Dobbin Rd Columbia, MD
410-715-2981
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How does "Scan Furniture & Clearance Ctr" rate compared to other furniture stores in Columbia , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 9. |
Top Drawer
8909 McGaw Ct Columbia, MD
410-381-0600
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25 ratings |
How does "Top Drawer" rate compared to other furniture stores in Columbia , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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DC |
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Furniture Stores in Washington, DC |
MD |
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Furniture Stores in Annapolis, MD |
Furniture Stores in Baltimore, MD |
Furniture Stores in Beltsville, MD |
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Furniture Stores in Bethesda, MD |
Furniture Stores in Bowie, MD |
Furniture Stores in Catonsville, MD |
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Furniture Stores in Chevy Chase, MD |
Furniture Stores in College Park, MD |
Furniture Stores in Columbia, MD |
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Furniture Stores in Forestville, MD |
Furniture Stores in Fort Washington, MD |
Furniture Stores in Frederick, MD |
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Furniture Stores in Gaithersburg, MD |
Furniture Stores in Greenbelt, MD |
Furniture Stores in Hagerstown, MD |
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Furniture Stores in Kensington, MD |
Furniture Stores in Lanham, MD |
Furniture Stores in Laurel, MD |
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Furniture Stores in Marlo Heights, MD |
Furniture Stores in Middletown, MD |
Furniture Stores in New Carrollton, MD |
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Furniture Stores in Rockville, MD |
Furniture Stores in Waldorf, MD |
VA |
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Furniture Stores in Alexandria, VA |
Furniture Stores in Annandale, VA |
Furniture Stores in Arlington, VA |
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Furniture Stores in Baileys Crossroads, VA |
Furniture Stores in Chantilly, VA |
Furniture Stores in Dulles, VA |
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Furniture Stores in Dumfries, VA |
Furniture Stores in Fairfax, VA |
Furniture Stores in Falls Church, VA |
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Furniture Stores in Farmville, VA |
Furniture Stores in Fredericksburg, VA |
Furniture Stores in Gainesville, VA |
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Furniture Stores in Herndon, VA |
Furniture Stores in Leesburg, VA |
Furniture Stores in Manassas, VA |
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Furniture Stores in McLean, VA |
Furniture Stores in Occoquan, VA |
Furniture Stores in Potomac Falls, VA |
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Furniture Stores in Springfield, VA |
Furniture Stores in Sterling, VA |
Furniture Stores in Tysons Corner, VA |
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Furniture Stores in Vienna, VA |
Furniture Stores in Warrenton, VA |
Furniture Stores in Winchester, VA |
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Furniture Stores in Woodbridge, VA |
See All Furniture Stores |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Furniture Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Furniture Stores.
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Subscriber from ARLINGTON, DC wrote
Another Store: Found exactly what I was looking for (a recliner couch in just the color I..........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: Ordered stools that were supposed to take 6 to 8 weeks. Took 5 months and..........
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Subscriber from VIENNA, VA wrote
Another Store: Great place to get some deals on samples of what they have on the show..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: We purchased a couch from Crate and Barrel. The service and delivery were friendly, prompt..........
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Subscriber from GAITHERSBURG, MD wrote
Another Store: High-priced, but 100% wood by Amish craftsmen. The store is inside the Dutch Market........
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Subscriber from NORTH POTOMAC, MD wrote
Another Store: We've never had a perfect experience with Marlo, i.e., they either delivered the wrong product..........
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Subscriber from WASHINGTON, DC wrote
Another Store: very disappointing. We had two orders which were to be delivered in 4-6 weeks. After..........
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Subscriber from WOODBRIDGE, VA wrote
Another Store: We ordered three book cases with louvered doors at the end of 2007. We paid..........
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Subscriber from FAIRFAX, VA wrote
Another Store: I love what I've gotten from Ikea. Only problem has been some boxes have had..........
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Subscriber from ARLINGTON, VA wrote
Another Store: Did have an issue with delivery of a product. It had to be reordered and..........
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Subscriber from GAITHERSBURG, MD wrote
Another Store: Hecht's is now Macys.......
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Subscriber from FALLS CHURCH, VA wrote
Another Store: They were (initially) very pleasant to deal with, however, most of what they have is..........
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Subscriber from VIENNA, VA wrote
Another Store: Staff is WAY too aggressive. Other Ethan Allen locations are far more pleasant........
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Subscriber from RESTON, VA wrote
Another Store: It took a year to get a missing furniture part (which amounted to a small..........
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Subscriber from HERNDON, VA wrote
Another Store: Salesperson very kind but definitely pushed certain labels on sofa sectionals. We purchased from them..........
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Subscriber from CHEVY CHASE, MD wrote
Another Store: I bought two recliners. In both case the arm guards were very poorly stitched. I..........
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Subscriber from ARLINGTON, VA wrote
Another Store: I searched all over Northern Virginia for furniture for the family room in my new..........
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Subscriber from FALLS CHURCH, VA wrote
Another Store: we will miss them as they go out of business.......
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Subscriber from FAIRFAX, VA wrote
Another Store: They added fraudulent charge for fabric protection to my credit card, even though I declined..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: you will not find a better deal on high quality furniture in the dc area..........
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Subscriber from ARLINGTON, VA wrote
Another Store: Didn't seem like they wanted our business. We were looking for a specific product by..........
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Subscriber from WASHINGTON, DC wrote
Another Store: The Billy Bookcases are a good product. I was very pleased with them. Pick carefully..........
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Subscriber from CENTREVILLE, VA wrote
Another Store: We ordered a large sectional 2 times they sent the wrong one and made us..........
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Subscriber from WASHINGTON, DC wrote
Another Store: The store is a time-sucking maze, but you can usually find what you're looking for..........
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Subscriber from FAIRFAX, VA wrote
Another Store: I have ordered a number of chairs from this vendor and have been very happy..........
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Subscriber from ARLINGTON, VA wrote
Another Store: Had alot of problems with sales in ordering and pricing of this product. Salesman was..........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: Good prices but some products are low quality. Had damaged item in bedroom set promptly..........
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Subscriber from NORTH POTOMAC, MD wrote
Another Store: Pam Brye, Sales Consultant, was extremely helpful. Went to extra effort to find out info..........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: We ordered a sectional and a leather recliner. The chair arrived in the wrong color..........
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Subscriber from ROUND HILL, VA wrote
Another Store: Quality is high and prices are appropriate for what you get (plus they offer sales..........
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Subscriber from WASHINGTON, DC wrote
Another Store: I purchased two chairs, one of which could not fit through my doorway and was..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: Ethan Allen offers free design service which is a godsend and if you get a..........
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Subscriber from OAK HILL, VA wrote
Another Store: I bought quite a few pieces of furniture and almost every piece was severly damaged...........
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Subscriber from FALLS CHURCH, VA wrote
Another Store: I bought two reclining sofas, a coffee table, and an accent chair in one visit...........
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Subscriber from OAKTON, VA wrote
Another Store: Like shopping at an outlet, it's a hit or miss experience as to whether you..........
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Subscriber from WASHINGTON, DC wrote
Another Store: The store is not always easy to deal with -- rather bureaucratic and inflexible. However,..........
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Subscriber from OAK HILL, VA wrote
Another Store: They were willing to match internet prices offered from other furniture stores. Delivery men went..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: I went here based on checkbook ratings and couldn't be happier with what I found...........
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Subscriber from DERWOOD, MD wrote
Another Store: Our family had a very good experience selecting and buying my daughter's bedroom furniture from..........
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Subscriber from ARLINGTON, VA wrote
Another Store: What a pleasure to deal with a furniture store that provided great service. They informed..........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: I charged two items here that I never took possession of which amounted to $3000.00...........
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Subscriber from WATERFORD, VA wrote
Another Store: I have been in a dispute with EA since May of 2006 - my $4100..........
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Subscriber from ROCKVILLE, MD wrote
Another Store: On Jul 30, 2009 we ordered a new seat for a kitchen chair. According to..........
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Subscriber from LEESBURG, VA wrote
Another Store: Change in quality of merchandise lately - less well made - inferior to the other..........
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Subscriber from OAKTON, VA wrote
Another Store: Sales staff don't know the products. Prices are very high. One sided contract that does..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: I can't understand how this guy manages to stay in business ... he doesn't stand..........
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Subscriber from MCLEAN, VA wrote
Another Store: Advice on furniture; selection and promptness of service depend ENTIRELY upon the salesperson. I've worked..........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: High-end furniture store, solid service and great delivery. Prices tend to be a little high,..........
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Subscriber from SANDY, UT wrote
Another Store: THE MARLO SAGA 6/22/05 – Purchased dining room furniture at Marlo Furniture in Alexandria. Consisted..........
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Subscriber from STERLING, VA wrote
Another Store: Not a bad store........
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