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Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.
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Furniture stores in the area offer a wide array of items-but also offer a wide range of customer service, from superb to unbelievably bad. Our ratings of area furniture stores should help you find stores that will have you sitting pretty.
From Washington Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Checkbook's top rating ( ) |
What percent of customers rated firm "superior" on our survey for "overall quality" |
Firm's price index score |
| for quality |
for price |
| 1. |
Marlo Furniture
13450 Baltimore Ave Laurel, MD
301-419-3400
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54 ratings |
How does "Marlo Furniture" rate compared to other furniture stores in Laurel , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 2. |
England Custom Furniture Direct
5544 Bauer Dr Rockville, MD
301-208-2121
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31 ratings |
How does "England Custom Furniture Direct" rate compared to other furniture stores in Laurel , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 3. |
Jennifer Convertibles
3501 S Jefferson St #B Baileys Crossroads, VA
703-931-8933
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11 ratings |
How does "Jennifer Convertibles" rate compared to other furniture stores in Laurel , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 4. |
Authentically Amish Fine Furnishings
4609 Duke St Alexandria, VA
703-212-9890
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20 ratings |
How does "Authentically Amish Fine Furnishings" rate compared to other furniture stores in Laurel , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 5. |
Hardwood Artists
3905 Fair Ridge Dr Fairfax, VA
703-803-7785
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14 ratings |
How does "Hardwood Artists" rate compared to other furniture stores in Laurel , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 6. |
Bare Woods Home & Furnishings
14150 Willard Rd #B Chantilly, VA
703-378-1888
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17 ratings |
How does "Bare Woods Home & Furnishings" rate compared to other furniture stores in Laurel , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 7. |
Guest Room
1002 E Market St Leesburg, VA
703-771-9484
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12 ratings |
How does "Guest Room" rate compared to other furniture stores in Laurel , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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| 8. |
Haverty's Furniture
21085 Dulles Town Cir Sterling, VA
703-444-0944
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25 ratings |
How does "Haverty's Furniture" rate compared to other furniture stores in Laurel , MD?
Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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DC |
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Furniture Stores in Washington, DC |
MD |
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Furniture Stores in Annapolis, MD |
Furniture Stores in Baltimore, MD |
Furniture Stores in Beltsville, MD |
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Furniture Stores in Bethesda, MD |
Furniture Stores in Bowie, MD |
Furniture Stores in Catonsville, MD |
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Furniture Stores in Chevy Chase, MD |
Furniture Stores in College Park, MD |
Furniture Stores in Columbia, MD |
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Furniture Stores in Forestville, MD |
Furniture Stores in Fort Washington, MD |
Furniture Stores in Frederick, MD |
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Furniture Stores in Gaithersburg, MD |
Furniture Stores in Greenbelt, MD |
Furniture Stores in Hagerstown, MD |
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Furniture Stores in Kensington, MD |
Furniture Stores in Lanham, MD |
Furniture Stores in Laurel, MD |
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Furniture Stores in Marlo Heights, MD |
Furniture Stores in Middletown, MD |
Furniture Stores in New Carrollton, MD |
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Furniture Stores in Rockville, MD |
Furniture Stores in Waldorf, MD |
VA |
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Furniture Stores in Alexandria, VA |
Furniture Stores in Annandale, VA |
Furniture Stores in Arlington, VA |
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Furniture Stores in Baileys Crossroads, VA |
Furniture Stores in Chantilly, VA |
Furniture Stores in Dulles, VA |
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Furniture Stores in Dumfries, VA |
Furniture Stores in Fairfax, VA |
Furniture Stores in Falls Church, VA |
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Furniture Stores in Farmville, VA |
Furniture Stores in Fredericksburg, VA |
Furniture Stores in Gainesville, VA |
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Furniture Stores in Herndon, VA |
Furniture Stores in Leesburg, VA |
Furniture Stores in Manassas, VA |
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Furniture Stores in McLean, VA |
Furniture Stores in Occoquan, VA |
Furniture Stores in Potomac Falls, VA |
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Furniture Stores in Springfield, VA |
Furniture Stores in Sterling, VA |
Furniture Stores in Tysons Corner, VA |
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Furniture Stores in Vienna, VA |
Furniture Stores in Warrenton, VA |
Furniture Stores in Winchester, VA |
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Furniture Stores in Woodbridge, VA |
See All Furniture Stores |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Furniture Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Furniture Stores.
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Subscriber from BETHESDA, MD wrote
Another Store: Small but marvelous selection of mid-century vintage furniture. Friendly and knowledgeable service. Quick delivery........
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Subscriber from FAIRFAX, VA wrote
Another Store: The drivers dropped furniture on my car while delivering to a neighbor and when I..........
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Subscriber from NORTH POTOMAC, MD wrote
Another Store: Pam Brye, Sales Consultant, was extremely helpful. Went to extra effort to find out info..........
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Subscriber from CENTREVILLE, VA wrote
Another Store: Very good furniture, a little pricey, not a huge selection. If they have what you..........
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Subscriber from NEW BERN, NC wrote
Another Store: We were really surprised by their guaranteed Sunday delivery - and they brought the recliner..........
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Subscriber from VIENNA, VA wrote
Another Store: Had to wait to get asssistance on the floor and then the salesperson kept getting..........
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Subscriber from STERLING, VA wrote
Another Store: IMI is not concerned with maintaining good customer relations. When dissatisfied with a recent purchase,..........
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Subscriber from HERNDON, VA wrote
Another Store: The regional sales manager was unbelievably helpful!.......
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Subscriber from SANDY, UT wrote
Another Store: THE MARLO SAGA 6/22/05 – Purchased dining room furniture at Marlo Furniture in Alexandria. Consisted..........
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Subscriber from COLLEGE PARK, MD wrote
Another Store: replaced damaged parts quickly.......
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Subscriber from MCLEAN, VA wrote
Another Store: Purchased a sofa from clearance floor in perfect condition. They lost sofa in warehouse prior..........
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Subscriber from WASHINGTON, DC wrote
Another Store: Furniture is cheap--pricewise and quality-wise too--which is fine with me. Delivery date was changed without..........
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Subscriber from WOODBRIDGE, VA wrote
Another Store: We ordered three book cases with louvered doors at the end of 2007. We paid..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: Store is large and displays are varied. Customer service was very good - someone approached..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: Store is extremely difficult to navigate, and completely unsuited to anyone who cannot walk very..........
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Subscriber from ROCKVILLE, MD wrote
Another Store: once they have your money, even before you have the furniture, they treat you like..........
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Subscriber from WASHINGTON, DC wrote
Another Store: very disappointing. We had two orders which were to be delivered in 4-6 weeks. After..........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: High-end furniture store, solid service and great delivery. Prices tend to be a little high,..........
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Subscriber from ANNANDALE, VA wrote
Another Store: Purchased table and 6 chairs, received poor customer service on arrival and delivery dates. When..........
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Subscriber from ARLINGTON, VA wrote
Another Store: Had alot of problems with sales in ordering and pricing of this product. Salesman was..........
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Subscriber from ALEXANDRIA, VA wrote
Another Store: The only delay we had was in receiving the custom pillows that went with the..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: you will not find a better deal on high quality furniture in the dc area..........
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Subscriber from FALLS CHURCH, VA wrote
Another Store: I had ordered a sofa and saw another in one of the stores that I..........
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Subscriber from WASHINGTON, DC wrote
Another Store: Same products and prices as the College Park store, but much better at customer service........
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Subscriber from MILLERSVILLE, MD wrote
Another Store: Buyer beware! There is a 48 hour return policy, minus 10% for restocking (even for..........
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Subscriber from POTOMAC, MD wrote
Another Store: The chairs were delivered long past the original date. To the owners credit he did..........
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Subscriber from ARLINGTON, VA wrote
Another Store: I searched all over Northern Virginia for furniture for the family room in my new..........
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Subscriber from GAITHERSBURG, MD wrote
Another Store: A pleasure to deal with! I'm an interior designer who selects a lot of furniture..........
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Subscriber from WASHINGTON, DC wrote
Another Store: Good Wood is an antique store with lots of funky and unusual pieces. Prices are..........
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Subscriber from BETHESDA, MD wrote
Another Store: helped me decorate my house which came out beautiful and at reasonable prices. No fee..........
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Subscriber from ARLINGTON, VA wrote
Another Store: Furniture was delivered with a small rip in one piece. The deliveryman was very polite..........
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Subscriber from WOODBRIDGE, VA wrote
Another Store: Bought bedroom furniture. Fabulous quality and service. My only complaint is that if you would..........
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Subscriber from VIENNA, VA wrote
Another Store: Staff is WAY too aggressive. Other Ethan Allen locations are far more pleasant........
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Subscriber from ROCKVILLE, MD wrote
Another Store: I bought many pieces of furniture at Little Homestead. They were delivered on time and..........
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Subscriber from OAKTON, VA wrote
Another Store: Sales staff don't know the products. Prices are very high. One sided contract that does..........
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Subscriber from HERNDON, VA wrote
Another Store: We will definitely include this store in any future furniture purchases being considered........
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Subscriber from WASHINGTON, DC wrote
Another Store: Do not consign with Washington Consignment. It took months to get paid for furniture i..........
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Subscriber from BETHESDA, MD wrote
Another Store: These comments apply to the old store. They have been bought by another firm........
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Subscriber from ASHBURN, VA wrote
Another Store: Only complaint is they are on the expensive side, but can't beat the quality of..........
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Subscriber from ROCKVILLE, MD wrote
Another Store: Worst furniture buying experience of my life. Table was scratched with broken parts. They kept..........
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Subscriber from ARLINGTON, VA wrote
Another Store: Service was lacking, but the price and the quality of the merchandise had us buy..........
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Subscriber from SILVER SPRING, MD wrote
Another Store: Unique styles without the "custom" cost........
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Subscriber from WARRENTON, VA wrote
Another Store: Call us crazy but we've bought from this company three different times and delivery has..........
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Subscriber from BROOKEVILLE, MD wrote
Another Store: I ordered a Lane couch from Routzahns in Frederick. They said it would take 4-6..........
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Subscriber from BURKE, VA wrote
Another Store: If you are looking for quality furniture, you owe it to yourself to seek these..........
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Subscriber from FALLS CHURCH, VA wrote
Another Store: We are very happy with the sofa and coffee table they helped us select. However,..........
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Subscriber from BROOKEVILLE, MD wrote
Another Store: This firm does a great job - not a wide selection in the store but..........
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Subscriber from FAIRFAX, VA wrote
Another Store: Best selection and prices in Northern Virginia. Some lines of furniture have transferred manufacturing to..........
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Subscriber from WASHINGTON, DC wrote
Another Store: The store is not always easy to deal with -- rather bureaucratic and inflexible. However,..........
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Subscriber from FALLS CHURCH, VA wrote
Another Store: Although the store personnel could not have been more pleasant and helpful, the delivery staff..........
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