Furniture Stores in Rockville , MD

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Sunday, March 14, 2010

Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.

Furniture Stores in Rockville, MD

Furniture stores in the area offer a wide array of items-but also offer a wide range of customer service, from superb to unbelievably bad. Our ratings of area furniture stores should help you find stores that will have you sitting pretty.

From Washington Consumers' CHECKBOOK Magazine

	Name	Number of ratings	Checkbook's top rating ()		What percent of customers rated firm "superior" on our survey for "overall quality"	Firm's price index score
			for quality	for price
1.	Bassett Furniture Direct 1800 Rockville Pike Rockville, MD 301-230-2892	49 ratings	How does "Bassett Furniture Direct" rate compared to other furniture stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
2.	Ethan Allen Design Center 1800 Rockville Pike Rockville, MD 301-984-4360	145 ratings	How does "Ethan Allen Design Center" rate compared to other furniture stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
3.	Furniture America 11844 Rockville Pike Rockville, MD 301-231-5900	29 ratings	How does "Furniture America" rate compared to other furniture stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
4.	Hamilton's Sofa Gallery 11711-D Parklawn Dr Rockville, MD 301-881-3900	69 ratings	How does "Hamilton's Sofa Gallery" rate compared to other furniture stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
5.	Hardwood Artisans 12266-K Rockville Pike Rockville, MD 301-770-0337	55 ratings	How does "Hardwood Artisans" rate compared to other furniture stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
6.	Haverty's Furniture 1428 Rockville Pike Rockville, MD 301-230-2310		How does "Haverty's Furniture" rate compared to other furniture stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
7.	Jennifer Convertibles Leather 11520 Rockville Pike #A Rockville, MD 301-984-3490	20 ratings	How does "Jennifer Convertibles Leather" rate compared to other furniture stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
8.	Joanne's Bed & Back Shops 1350 Rockville Pike Rockville, MD 301-230-1234		How does "Joanne's Bed & Back Shops" rate compared to other furniture stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
9.	La-Z-Boy Furniture Galleries 5060 Nicholson Ln Rockville, MD 301-770-1658	136 ratings	How does "La-Z-Boy Furniture Galleries" rate compared to other furniture stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
10.	Leather Living 5526 Nicholson Ln Rockville, MD 301-984-9773	20 ratings	How does "Leather Living" rate compared to other furniture stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
11.	Little Homestead Furniture 1321 Rockville Pike #D Rockville, MD 301-762-5555	26 ratings	How does "Little Homestead Furniture" rate compared to other furniture stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
12.	Marlo Furniture 725 Rockville Pike Rockville, MD 301-738-9000	158 ratings	How does "Marlo Furniture" rate compared to other furniture stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
13.	RoomStore 1150 Rockville Pike Rockville, MD 301-762-6164	49 ratings	How does "RoomStore" rate compared to other furniture stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
14.	Scan Furniture 1800-I Rockville Pike Rockville, MD 301-230-9339	146 ratings	How does "Scan Furniture" rate compared to other furniture stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
15.	Sheffield Furniture 1582 Rockville Pike Rockville, MD 301-881-6010		How does "Sheffield Furniture" rate compared to other furniture stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
16.	Town House European Seating 14929-H Shady Grove Rd Rockville, MD 240-314-0500	46 ratings	How does "Town House European Seating" rate compared to other furniture stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
17.	Wright's Furniture 1317 E Gude Dr Rockville, MD 301-340-1737	51 ratings	How does "Wright's Furniture" rate compared to other furniture stores in Rockville , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.


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Sample Subscriber Comments/Reviews About Furniture Stores

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Furniture Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Furniture Stores.

Subscriber from FALLS CHURCH, VA wrote Another Store: Staff very helpful in finding us wonderful bedroom furniture in our price range. They went..........
Subscriber from FAIRFAX, VA wrote Another Store: Poor advice on selection of fabrics and requested full payment before they would deliver the..........
Subscriber from ROCKVILLE, MD wrote Another Store: once they have your money, even before you have the furniture, they treat you like..........
Subscriber from SILVER SPRING, MD wrote Another Store: We purchased a couch from Crate and Barrel. The service and delivery were friendly, prompt..........
Subscriber from FAIRFAX, VA wrote Another Store: Getting a delivery from these guys is painful. I had to set aside a whole..........
Subscriber from RESTON, VA wrote Another Store: It took a year to get a missing furniture part (which amounted to a small..........
Subscriber from GERMANTOWN, MD wrote Another Store: Quality of furniture good but wasn't delivered until well past due date........
Subscriber from ARLINGTON, VA wrote Another Store: An excellent experience. No high pressure sales pitch. Interior design assistance was very helpful........
Subscriber from CENTREVILLE, VA wrote Another Store: Very good furniture, a little pricey, not a huge selection. If they have what you..........
Subscriber from HAMILTON, VA wrote Another Store: Great people to work with-very accomodating with your needs, but no pressure to buy like..........
Subscriber from ROCKVILLE, MD wrote Another Store: I worked with the designer, Brooks, who came recommended by a friend. Brooks was fantastic..........
Subscriber from BETHESDA, MD wrote Another Store: These comments apply to the old store. They have been bought by another firm........
Subscriber from SILVER SPRING, MD wrote Another Store: Unique styles without the "custom" cost........
Subscriber from CLARKSBURG, MD wrote Another Store: You can do better elsewhere. The manager is dishonest.......
Subscriber from BETHESDA, MD wrote Another Store: helped me decorate my house which came out beautiful and at reasonable prices. No fee..........
Subscriber from ARLINGTON, VA wrote Another Store: I searched all over Northern Virginia for furniture for the family room in my new..........
Subscriber from SILVER SPRING, MD wrote Another Store: I tried hard to buy a lot of furniture from Jennifer and found the staff..........
Subscriber from ASHBURN, VA wrote Another Store: Only complaint is they are on the expensive side, but can't beat the quality of..........
Subscriber from ROUND HILL, VA wrote Another Store: Quality is high and prices are appropriate for what you get (plus they offer sales..........
Subscriber from ALEXANDRIA, VA wrote Another Store: After spending several thousand dollors for furniture, we received very poor delivery service and follow..........
Subscriber from BETHESDA, MD wrote Another Store: The furniture is still of decent quality, but, the staff was really unhelpful. The staff..........
Subscriber from SILVER SPRING, MD wrote Another Store: Very pleasant experience - no pressure........
Subscriber from SILVER SPRING, MD wrote Another Store: The sales-lady tried to play bait-and-switch on the prices of furniture pieces that I wanted..........
Subscriber from ROCKVILLE, MD wrote Another Store: On Jul 30, 2009 we ordered a new seat for a kitchen chair. According to..........
Subscriber from ALEXANDRIA, VA wrote Another Store: These folks are the best!.......
Subscriber from FAIRFAX, VA wrote Another Store: The drivers dropped furniture on my car while delivering to a neighbor and when I..........
Subscriber from SILVER SPRING, MD wrote Another Store: Store is extremely difficult to navigate, and completely unsuited to anyone who cannot walk very..........
Subscriber from BETHESDA, MD wrote Another Store: Bill Carson is terrific........
Subscriber from LEESBURG, VA wrote Another Store: Change in quality of merchandise lately - less well made - inferior to the other..........
Subscriber from WARRENTON, VA wrote Another Store: Call us crazy but we've bought from this company three different times and delivery has..........
Subscriber from FAIRFAX, VA wrote Another Store: I found the staff at Hamilton to be courteous and helpful. They have a good..........
Subscriber from WASHINGTON, DC wrote Another Store: Brought a mattress nad it couldn't be returned........
Subscriber from ARLINGTON, DC wrote Another Store: Found exactly what I was looking for (a recliner couch in just the color I..........
Subscriber from HAMILTON, VA wrote Another Store: I purchased a bedroom set from Belfort Basics. The sales person was personable and knowledgeable...........
Subscriber from ASHBURN, VA wrote Another Store: Prices were significantly higher........
Subscriber from ARLINGTON, VA wrote Another Store: I had a design consultation with Larry. He was great at giving me advice on..........
Subscriber from WASHINGTON, DC wrote Another Store: Same products and prices as the College Park store, but much better at customer service........
Subscriber from OAKTON, VA wrote Another Store: My Danker sales representative was very helpful during our selection process and kept us apprised..........
Subscriber from WASHINGTON, DC wrote Another Store: I'm never sure how anyplace can charge 800 USD for a plain old dresser, just..........
Subscriber from BURKE, VA wrote Another Store: Paid for Scotchguard, no beading whatsoever with liquid spills. I wish I could reverse time..........
Subscriber from CLARKSBURG, MD wrote Another Store: A very long drive for me, but worth the trip. My local stores cannot compare.......
Subscriber from SILVER SPRING, MD wrote Another Store: Ordered sofas that took 32 weeks to arrive. One arrived broken. Neither was crafted (custom..........
Subscriber from SEATTLE, WA wrote Another Store: Ordered a sectional in March; never received it because of several errors by Storehouse. Finally..........
Subscriber from ALEXANDRIA, VA wrote Another Store: first rate.......
Subscriber from ARLINGTON, VA wrote Another Store: Had alot of problems with sales in ordering and pricing of this product. Salesman was..........
Subscriber from ALEXANDRIA, VA wrote Another Store: Decent prices, however, quality of furniture is low. Waited 2 months for a desk that..........
Subscriber from ARLINGTON, VA wrote Another Store: I had some problems with a floor sample, and they followed through to make sure..........
Subscriber from WASHINGTON, DC wrote Another Store: Furniture is cheap--pricewise and quality-wise too--which is fine with me. Delivery date was changed without..........
Subscriber from WASHINGTON, DC wrote Another Store: Though I've yet to purchase at Belfort the overall impression I receive on my visits..........
Subscriber from CHANTILLY, VA wrote Another Store: Going out of business and I believe the owner is going to sell another brand..........

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