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5650 General Washington Dr
Alexandria, VA
Phone: 703-941-0800
See how Marlo Furniture scored based on 119 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
119 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
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| Is firm a member of the Better Business Bureau? |
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| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from ARLINGTON, VA wrote on 09/15/09
- Huge, but quality uneven........
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Subscriber from ALEXANDRIA, VA wrote on 04/11/09
- Decent prices, however, quality of furniture is low. Waited 2 months for a desk that..........
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Subscriber from ALEXANDRIA, VA wrote on 01/23/08
- When I went in and asked for certain pieces of furniture, the salesmen told me..........
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Subscriber from ALEXANDRIA, VA wrote on 07/18/07
- Good prices but some products are low quality. Had damaged item in bedroom set promptly..........
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Subscriber from SANDY, UT wrote on 10/29/06
- THE MARLO SAGA 6/22/05 – Purchased dining room furniture at Marlo Furniture in Alexandria. Consisted..........
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- See more comments at Washington Consumers' CHECKBOOK.
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