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Arhaus Furniture, Fairfax, VA |
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Expo Design Center, Fairfax, VA |
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Haverty's Furniture, Fairfax, VA |
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J C Penney, Fairfax, VA |
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Regency Furniture, Fairfax, VA |
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RoomStore, Fairfax, VA |
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Thomasville Home Furnishings, Fairfax, VA |
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10900 Lee Hwy
Fairfax, VA
Phone: 703-273-6133
See how La-Z-Boy Furniture Galleries scored based on 125 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
125 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from ARLINGTON, DC wrote on 07/20/09
- Found exactly what I was looking for (a recliner couch in just the color I..........
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Subscriber from OAKTON, VA wrote on 07/10/09
- Sales staff don't know the products. Prices are very high. One sided contract that does..........
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Subscriber from FAIRFAX, VA wrote on 07/06/09
- Poor advice on selection of fabrics and requested full payment before they would deliver the..........
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Subscriber from ARLINGTON, VA wrote on 10/18/08
- An excellent experience. No high pressure sales pitch. Interior design assistance was very helpful........
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Subscriber from FALLS CHURCH, VA wrote on 10/10/06
- Although the store personnel could not have been more pleasant and helpful, the delivery staff..........
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- See more comments at Washington Consumers' CHECKBOOK.
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