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Washington Consumers' CHECKBOOK > Furniture Stores > Ethan Allen Design Center
 
Washington Consumers' CHECKBOOK > Furniture Stores
Ethan Allen Design Center
All locations combined

See how Ethan Allen Design Center scored based on 331 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

Does firm get CHECKBOOK's top rating for quality?
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Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Ethan Allen Design Center?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Products Firm Carries:
CHECKBOOK Ratings
Number of customer survey ratings: 331 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
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Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.




Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from SILVER SPRING, MD wrote on 08/27/09
Ethan Allen offers free design service which is a godsend and if you get a..........
Subscriber from WASHINGTON, DC wrote on 08/11/09
Layla Lopez, one of the designers, assisted me in selecting fabrics/pieces for my home. She..........
Subscriber from BETHESDA, MD wrote on 09/20/08
The furniture is still of decent quality, but, the staff was really unhelpful. The staff..........
Subscriber from BETHESDA, MD wrote on 09/20/08
The furniture is still of decent quality, but, the staff was really unhelpful. The staff..........
Subscriber from ROCKVILLE, MD wrote on 09/14/08
I worked with the designer, Brooks, who came recommended by a friend. Brooks was fantastic..........
Subscriber from GERMANTOWN, MD wrote on 08/10/08
Good selection, good quality, and nice show room - delivered as promised, and furniture has..........
Subscriber from RESTON, VA wrote on 09/22/07
A little stuffy........
Subscriber from CHECY CHASE, MD wrote on 09/21/07
refused to make right on their error in the order; extremely rude; dishonest - NEVER..........
Subscriber from VIENNA, VA wrote on 09/14/07
after waiting 6 months for our furniture we cancelled the order........
Subscriber from MCLEAN, VA wrote on 09/12/07
don't know what happened to this company, but now their goods are inferior (a recliner..........
See more comments at Washington Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2008.








 
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