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Arhaus Furniture, Fairfax, VA |
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Authentically Amish Fine Furnishings, Alexandria, VA |
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Baby to Teen, Manassas, VA |
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Baker Georgetown, Washington, DC |
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Bare Woods Home & Furnishings, Chantilly, VA |
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Bassett Furniture Direct, Chantilly, VA |
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Bassett Furniture Direct, Rockville, MD |
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Belfort Furniture, Dulles, VA |
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Bloomingdale's, |
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Bloomingdale's, Kensington, MD |
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Bloomingdale's, McLean, VA |
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Bo Concept of DC, Washington, DC |
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Colony House, Arlington, VA |
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Columbia Oak, Columbia, MD |
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Crate & Barrel, Arlington, VA |
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Crate & Barrel, |
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Crate & Barrel, Tysons Corner, VA |
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Crate & Barrel, Washington, DC |
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Danker Furniture, Arlington, VA |
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Danker Furniture, Rockville, MD |
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Dinette Factory, Kensington, MD |
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Domain, Chevy Chase, MD |
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Domain Home, Bethesda, MD |
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Domain Home, McLean, VA |
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England Custom Furniture Direct, Gaithersburg, MD |
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All locations combined
See how IKEA scored based on 506 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
506 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from SILVER SPRING, MD wrote on 10/16/09
- If you want to get furniture assembly, Ikea recommends Urban Express. Do not hire this..........
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Subscriber from WASHINGTON, DC wrote on 09/10/09
- The Billy Bookcases are a good product. I was very pleased with them. Pick carefully..........
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Subscriber from FALLS CHURCH, VA wrote on 08/05/09
- Fun to wander around in. Good "green" attitude. I enjoy the cafeteria... makes it a..........
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Subscriber from SPRINGFIELD, VA wrote on 07/14/09
- Recently purchased two bookcases with glass shelves and doors. Easy to put together and instructions..........
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Subscriber from SILVER SPRING, MD wrote on 09/16/08
- IKEA is what it is - and does what it does pretty well. Better than..........
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Subscriber from FALLS CHURCH, VA wrote on 09/11/08
- You really can't beat IKEA'S value. And the variety of furnishings is a joy to..........
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Subscriber from ASHBURN, VA wrote on 09/11/08
- We purchased closet furniture from the "Pax/Komplement" set and had it delivered. It came timely...........
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Subscriber from KINGSTOWNE, VA wrote on 08/26/08
- People joke about Ikea but their quality is excellent for the price you pay........
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Subscriber from WASHINGTON, DC wrote on 08/21/08
- The store is a time-sucking maze, but you can usually find what you're looking for..........
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Subscriber from COLLEGE PARK, MD wrote on 08/19/08
- replaced damaged parts quickly.......
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- See more comments at Washington Consumers' CHECKBOOK.
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