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Arhaus Furniture, Fairfax, VA |
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Authentically Amish Fine Furnishings, Alexandria, VA |
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Baby to Teen, Manassas, VA |
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Baker Georgetown, Washington, DC |
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Bare Woods Home & Furnishings, Chantilly, VA |
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Bassett Furniture Direct, Chantilly, VA |
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Bassett Furniture Direct, Rockville, MD |
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Belfort Furniture, Dulles, VA |
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Bloomingdale's, |
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Bloomingdale's, Kensington, MD |
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Bloomingdale's, McLean, VA |
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Bo Concept of DC, Washington, DC |
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Colony House, Arlington, VA |
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Columbia Oak, Columbia, MD |
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Crate & Barrel, Arlington, VA |
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Crate & Barrel, |
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Crate & Barrel, Tysons Corner, VA |
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Crate & Barrel, Washington, DC |
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Danker Furniture, Arlington, VA |
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Danker Furniture, Rockville, MD |
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Dinette Factory, Kensington, MD |
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Domain, Chevy Chase, MD |
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Domain Home, Bethesda, MD |
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Domain Home, McLean, VA |
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England Custom Furniture Direct, Gaithersburg, MD |
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All locations combined
See how La-Z-Boy Furniture Galleries scored based on 479 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
479 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from SILVER SPRING, MD wrote on 09/01/09
- Very pleasant experience - no pressure........
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Subscriber from ARLINGTON, DC wrote on 07/20/09
- Found exactly what I was looking for (a recliner couch in just the color I..........
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Subscriber from OAKTON, VA wrote on 07/10/09
- Sales staff don't know the products. Prices are very high. One sided contract that does..........
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Subscriber from FAIRFAX, VA wrote on 07/06/09
- Poor advice on selection of fabrics and requested full payment before they would deliver the..........
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Subscriber from TEMPLE HILLS, MD wrote on 12/31/08
- Staff and management are much more interested in making a sale than satsifying the customer...........
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Subscriber from ARLINGTON, VA wrote on 10/18/08
- An excellent experience. No high pressure sales pitch. Interior design assistance was very helpful........
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Subscriber from SPRINGFIELD, VA wrote on 08/25/08
- My overall impression of this store is not too good. I wouldn't go back........
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Subscriber from SPRINGFIELD, VA wrote on 02/20/08
- We had the pleasure of working with two salesmen. Both were pleasant and helpful. The..........
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Subscriber from NEW BERN, NC wrote on 12/22/07
- We were really surprised by their guaranteed Sunday delivery - and they brought the recliner..........
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Subscriber from CHEVY CHASE, MD wrote on 07/20/07
- I bought two recliners. In both case the arm guards were very poorly stitched. I..........
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- See more comments at Washington Consumers' CHECKBOOK.
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