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1115 Pennsylvania Ave SE Washington, DC Phone: 202-543-6157
See how Frager's Hardware scored based on 468 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?   |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price?   |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
468 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from WASHINGTON, DC wrote on 10/05/09
- one of my favorite places to be!.......
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Subscriber from CARY, NC wrote on 09/12/09
- The main reason to use Frager's is their location. They are in the city and..........
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Subscriber from WASHINGTON, DC wrote on 09/09/09
- It is the little hardware store that has everything........
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Subscriber from WASHINGTON, DC wrote on 09/04/09
- Knowledgeable staff can help with almost every problem........
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Subscriber from WASHINGTON, DC wrote on 08/26/09
- This hardware store is great. Despite its size, there is a lot of stock here...........
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Subscriber from WASHINGTON, DC wrote on 08/19/09
- I Fraeger's doesn't have it, they will ordeer it........
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Subscriber from WASHINGTON, DC wrote on 07/29/09
- Frager's is a Home Depot posing as a neighborhood hardware store!.......
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Subscriber from WASHINGTON, DC wrote on 07/29/09
- An old fashioned hardware store with extremely knowledgeable clerks who offer suggestions and tell which..........
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Subscriber from WASHINGTON, DC wrote on 07/24/09
- These people can deliver products no one else in town even knows what they are...........
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Subscriber from WASHINGTON, DC wrote on 07/13/09
- Great local store, with the expected drawbacks - slightly higher prices and less selection........
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- See more comments at Washington Consumers' CHECKBOOK.
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