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Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.
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Our research finds that the area's two largest chains-Home Depot and Lowe's-offer low prices, but their customers are typically less than thrilled with the advice and service each offers. Yet picking a hardware store doesn't have to be an exercise in tradeoffs. Sprinkled throughout the area, there are many independent stores that provide helpful advice, and some of these stores even make a reasonable effort to compete with the Big Guys on price.
From Washington Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Checkbook's top rating ( ) |
What percent of customers rated firm "superior" on our survey for "overall quality" |
Firm's price index score |
| for quality |
for price |
| 1. |
Home Depot
14000 Georgia Ave
Aspen Hill, MD
301-871-0603
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924 ratings |
How does "Home Depot"
rate compared to other hardware stores in Aspen Hill , MD?
 Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
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DC |
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Hardware Stores in Washington, DC |
MD |
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Hardware Stores in Annapolis, MD |
Hardware Stores in Ashton, MD |
Hardware Stores in Aspen Hill, MD |
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Hardware Stores in Bethesda, MD |
Hardware Stores in Bowie, MD |
Hardware Stores in Burtonsville, MD |
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Hardware Stores in Capitol Heights, MD |
Hardware Stores in Catonsville, MD |
Hardware Stores in Chevy Chase, MD |
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Hardware Stores in Clarksville, MD |
Hardware Stores in Clinton, MD |
Hardware Stores in College Park, MD |
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Hardware Stores in Columbia, MD |
Hardware Stores in Damascus, MD |
Hardware Stores in Ellicott City, MD |
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Hardware Stores in Fort Washington, MD |
Hardware Stores in Frederick, MD |
Hardware Stores in Gaithersburg, MD |
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Hardware Stores in Germantown, MD |
Hardware Stores in Greenbelt, MD |
Hardware Stores in Hyattsville, MD |
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Hardware Stores in Kensington, MD |
Hardware Stores in Landover Hills, MD |
Hardware Stores in Laurel, MD |
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Hardware Stores in Mount Airy, MD |
Hardware Stores in New Carrollton, MD |
Hardware Stores in Owings, MD |
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Hardware Stores in Oxon Hill, MD |
Hardware Stores in Poolesville, MD |
Hardware Stores in Potomac, MD |
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Hardware Stores in Rockville, MD |
Hardware Stores in Silver Spring, MD |
Hardware Stores in Upper Marlboro, MD |
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Hardware Stores in Waldorf, MD |
Hardware Stores in Westminster, MD |
VA |
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Hardware Stores in Alexandria, VA |
Hardware Stores in Annandale, VA |
Hardware Stores in Arlington, VA |
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Hardware Stores in Ashburn, VA |
Hardware Stores in Centreville, VA |
Hardware Stores in Chantilly, VA |
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Hardware Stores in Fairfax, VA |
Hardware Stores in Falls Church, VA |
Hardware Stores in Gainesville, VA |
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Hardware Stores in Great Falls, VA |
Hardware Stores in Herndon, VA |
Hardware Stores in Leesburg, VA |
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Hardware Stores in Manassas, VA |
Hardware Stores in McLean, VA |
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Hardware Stores in Reston, VA |
Hardware Stores in Springfield, VA |
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Hardware Stores in Vienna, VA |
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See All Hardware Stores |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from SILVER SPRING, MD wrote about HOME DEPOT, Aspen Hill, MD on 09/01/09
- Staff at Home Depot are consistantly unhelpful and lack knowledge about products they sell........
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Subscriber from KENSINGTON, MD wrote about HOME DEPOT, Aspen Hill, MD on 09/01/09
- The Southwest Airlines of hardware stores. May they go Chapter 11........
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Subscriber from SILVER SPRING, MD wrote about HOME DEPOT, Aspen Hill, MD on 08/27/09
- Help is often impossible to find, unless you manage to interrupt a shmoozefest. Most employees..........
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Subscriber from SILVER SPRING, MD wrote about HOME DEPOT, Aspen Hill, MD on 08/13/09
- Do not like Home Depot. Too often I cannot find staff who can answer questions..........
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Subscriber from SILVER SPRING, MD wrote about HOME DEPOT, Aspen Hill, MD on 08/04/09
- Home Depot has a good variety of products, but it's often difficult to find something,..........
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Subscriber from SILVER SPRING, MD wrote about HOME DEPOT, Aspen Hill, MD on 07/21/09
- If you can even find a staff member, they are not very helpful and/or knowledgeable...........
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Subscriber from CHEVY CHASE, MD wrote about HOME DEPOT, Aspen Hill, MD on 07/17/09
- This store is a bit bewildering at first, but I learned my way around for..........
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Subscriber from CHEVY CHASE, MD wrote about HOME DEPOT, Aspen Hill, MD on 07/14/09
- awful place. no line control, computers fail, no customer communication. will never return........
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Subscriber from SILVER SPRING, MD wrote about HOME DEPOT, Aspen Hill, MD on 08/14/08
- Ho hum, it Home Depot. Draws thousands each weekend. No bargains, lots of junky products,..........
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Subscriber from ROCKVILLE, MD wrote about HOME DEPOT, Aspen Hill, MD on 08/13/08
- Repairing anything is unlikely with Home Depot. They don't have anyone there that knows anything..........
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Subscriber from ROCKVILLE, MD wrote about HOME DEPOT, Aspen Hill, MD on 08/13/08
- A sloppy place with inferior help and advice. Lowe's is a far superior shopping experience..........
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Subscriber from SILVER SPRING, MD wrote about HOME DEPOT, Aspen Hill, MD on 08/06/08
- Two months and 10 days to install carpet and tile after innumerable errors in estimating,..........
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Subscriber from OLNEY, MD wrote about HOME DEPOT, Aspen Hill, MD on 09/26/07
- Cluttered and dirty environment in store. Often difficult to access desired merchandise because of employee..........
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Subscriber from SILVER SPRING, MD wrote about HOME DEPOT, Aspen Hill, MD on 09/26/07
- Shopping here is very frustrating. Items are hard to find and store personnel often do..........
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Subscriber from SILVER SPRING, MD wrote about HOME DEPOT, Aspen Hill, MD on 09/18/07
- They do not stock repair parts for inferior Chinese electric items. Don't even stock upside..........
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Subscriber from SILVER SPRING, MD wrote about HOME DEPOT, Aspen Hill, MD on 08/14/07
- Home Depot is slipping. The store is not as well staffed as it formerly was...........
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Subscriber from OLNEY, MD wrote about HOME DEPOT, Aspen Hill, MD on 07/08/07
- I believe most of the staff are ill-equipped to answer customer questions. And, you have..........
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Subscriber from OLNEY, MD wrote about HOME DEPOT, Aspen Hill, MD on 12/23/06
- What a disaster trying to find reliable help, especially in the gardening area. Only go..........
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Subscriber from KENSINGTON, MD wrote about HOME DEPOT, Aspen Hill, MD on 10/10/06
- Store is consistently dirty in appearance. Help is limited, barley speak english and usuually don't..........
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Subscriber from WASHINGTON, DC wrote about HOME DEPOT, Aspen Hill, MD on 10/09/06
- Home Depot initially had people who knew the crafts and gave superior advice. At least..........
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- See more comments at Washington Consumers' CHECKBOOK.
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