Hardware Stores in Bethesda , MD

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Saturday, March 20, 2010

Who Rates Best (& Worst) in the Washington DC Area? Now You'll Know.

Hardware Stores in Bethesda, MD and Nearby

Our research finds that the area's two largest chains-Home Depot and Lowe's-offer low prices, but their customers are typically less than thrilled with the advice and service each offers. Yet picking a hardware store doesn't have to be an exercise in tradeoffs. Sprinkled throughout the area, there are many independent stores that provide helpful advice, and some of these stores even make a reasonable effort to compete with the Big Guys on price.

From Washington Consumers' CHECKBOOK Magazine

	Name	Number of ratings	Checkbook's top rating ()		What percent of customers rated firm "superior" on our survey for "overall quality"	Firm's price index score
			for quality	for price
1.	Christopher 's Glen Echo Hardware 7303 MacArthur Blvd Bethesda, MD 301-229-3700	235 ratings	How does "Christopher 's Glen Echo Hardware" rate compared to other hardware stores in Bethesda , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
2.	Sears 7103 Democracy Blvd Bethesda, MD 301-469-4000	23 ratings	How does "Sears" rate compared to other hardware stores in Bethesda , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
3.	Strosniders Hardware 6930 Arlington Rd Bethesda, MD 301-654-5688	2649 ratings	How does "Strosniders Hardware" rate compared to other hardware stores in Bethesda , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
4.	Glover Park Ace Hardware 2251 Wisconsin Ave NW Washington, DC 202-333-6378	37 ratings	How does "Glover Park Ace Hardware" rate compared to other hardware stores in Bethesda , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
5.	Mag Hardware 2200 18th St NW Washington, DC 202-265-3205	22 ratings	How does "Mag Hardware" rate compared to other hardware stores in Bethesda , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
6.	Annandale Hardware & Supply 4711 Backlick Rd Annandale, VA 703-256-1200	27 ratings	How does "Annandale Hardware & Supply" rate compared to other hardware stores in Bethesda , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
7.	Ashton Paint & Hardware 25 Olney Sandy Spring Rd Ashton, MD 301-570-1300	122 ratings	How does "Ashton Paint & Hardware" rate compared to other hardware stores in Bethesda , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
8.	Ace Hardware 5057 Westfields Blvd Centreville, VA 703-378-7320	39 ratings	How does "Ace Hardware" rate compared to other hardware stores in Bethesda , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
9.	American Hardware & Hearth of Waldorf 2875 Crain Hwy Waldorf, MD 301-645-2700	19 ratings	How does "American Hardware & Hearth of Waldorf" rate compared to other hardware stores in Bethesda , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.
10.	Lowe's 13000 Gateway Center Dr Gainesville, VA 703-468-6000	30 ratings	How does "Lowe's" rate compared to other hardware stores in Bethesda , MD? Subscribe Washington Consumers' CHECKBOOK Magazine to find out.


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Sample Subscriber Comments/Reviews About Hardware Stores

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Hardware Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Hardware Stores.

Subscriber from WASHINGTON, DC wrote Another Store: Almost always worth the extra price in view of the time saved by immediate assistance..........
Subscriber from SILVER SPRING, MD wrote Another Store: I purchased a wood pellet grill from them last year. Apparently, They no longer carry..........
Subscriber from BRINKLOW, MD wrote Another Store: A neighborhood hardware store that has improved with age - the store is much more..........
Subscriber from ALEXANDRIA, VA wrote Another Store: It would be nice if anyone at the store understood customer service and spoke english..........
Subscriber from FALLS CHURCH, VA wrote Another Store: A small but terrific hardware store, like the kind every small town used to have...........
Subscriber from VIENNA, VA wrote Another Store: Lowe's is better........
Subscriber from ALEXANDRIA, VA wrote Another Store: Many fixtures are displayed high over the stock, making it impossible to examine them closely........
Subscriber from ARLINGTON, VA wrote Another Store: An old-time hardware store. You may pay slightly more, but what you get in service,..........
Subscriber from WASHINGTON, DC wrote Another Store: Found what I was looking for online. Went to store and purchased it. Didnt spend..........
Subscriber from FALLS CHURCH, VA wrote Another Store: In the time I've lived in the area (since 1963) I always gone there first..........
Subscriber from ROCKVILLE, MD wrote Another Store: Most of the employees are not knowledgable about the product and where they are in..........
Subscriber from SPRINGFIELD, VA wrote Another Store: Fischers is a family owned hardware store in Springfield that has prospered in the face..........
Subscriber from ARLINGTON, VA wrote Another Store: One can waste hours at Home Depot trying to find repair hardware that may not..........
Subscriber from HERNDON, VA wrote Another Store: It's a good neighborhood hardware store whose prices seem to be lower than Home Depot..........
Subscriber from MC LEAN, VA wrote Another Store: While this store has professional staffers greet customers, the store is too "congested". It has..........
Subscriber from BOWIE, MD wrote Another Store: A good small hardware store. Its is nice to go somewhere where they are familiar..........
Subscriber from WASHINGTON, DC wrote Another Store: Friendly neighborhood hardware. Staff goes out of their way to find what you need........
Subscriber from CROFTON, MD wrote Another Store: the store is neater and more pleasant to be in, but the staff isn't as..........
Subscriber from BETHESDA, MD wrote Another Store: High prices but outrageously good service by hordes of friendly, knowledgeable staff........
Subscriber from WASHINGTON, DC wrote Another Store: Great store, comprehensive stock but very expensive.......
Subscriber from FALLS CHURCH, VA wrote Another Store: Best hardware store in the world!.......
Subscriber from ARLINGTON, VA wrote Another Store: Ayers has everything! When (on occasion), they don't, they will get it for you. A..........
Subscriber from CHEVY CHASE, MD wrote Another Store: This store is a bit bewildering at first, but I learned my way around for..........
Subscriber from ARLINGTON, VA wrote Another Store: Amazing store. Jam packed with hardware store stock. Staff is johnny-on-the-spot helpful at all times...........
Subscriber from ARLINGTON, VA wrote Another Store: An old-time variety store plus good stock of commonly needed hardware material........
Subscriber from WASHINGTON, DC wrote Another Store: I can always find what I need at Frager's; in fact I always find things..........
Subscriber from VIENNA, VA wrote Another Store: The lumber department and appliance department have been poor at providing service. The hardware and..........
Subscriber from VIENNA, VA wrote Another Store: Excellent local hardware with good advice, ability to buy just what you need. Also carries..........
Subscriber from WASHINGTON, DC wrote Another Store: Great service from people who really know the products. Great return policy. I really need..........
Subscriber from NORTH POTOMAC, MD wrote Another Store: They wouldn't match their own online store!!! How can you not do that???? Also, the..........
Subscriber from COLUMBIA, MD wrote Another Store: I called to make sure they had what I was looking for. The employee actually..........
Subscriber from ALEXANDRIA, VA wrote Another Store: Lowes does have a nicer presentation than their major competition and seems to have employees..........
Subscriber from WASHINGTON, DC wrote Another Store: Frager's is a wonderful store that just keeps getting better. It's also locally owned........
Subscriber from ARLINGTON, VA wrote Another Store: This is a great store. They work with us on paint colors and, even when..........
Subscriber from CHEVY CHASE, MD wrote Another Store: They are a local tradition. Their products are uniformly of good quality; not always the..........
Subscriber from CHEVY CHASE, MD wrote Another Store: great place to go if they have what you need.......
Subscriber from ARLINGTON, VA wrote Another Store: As a neighborhood store, it outperforms the chain stores in most of the daily hardware..........
Subscriber from ANNANDALE, VA wrote Another Store: Good small hardware store. Excellent lock and key service. Higher prices than box stores, but..........
Subscriber from WASHINGTON, DC wrote Another Store: Just moved to 24th Street, but still a great store!.......
Subscriber from ARLINGTON, VA wrote Another Store: Great place with lots of great products........
Subscriber from LANHAM, MD wrote Another Store: Employees standing around having conversation with each other. Employees not knowing anything about the merchandise..........
Subscriber from FALLS CHURCH, VA wrote Another Store: One of the last great Mom and Pop shops. Worth paying the higher prices for..........
Subscriber from ARLINGTON, VA wrote Another Store: Home Depot is for professionals only as far as I can figure out. If an..........
Subscriber from WASHINGTON, DC wrote Another Store: Strosniders is not the least expensive place to buy hardware and building supplies, but it..........
Subscriber from BURKE, VA wrote Another Store: They have everything you need...the staff know their stuff...fun store to find unusual products.......
Subscriber from BETHESDA, MD wrote Another Store: Can take a lot of time to buy a few simple items. Often little help..........
Subscriber from KENSINGTON, MD wrote Another Store: I've shopped here scores of times for things big and small, common and unusual. They..........
Subscriber from ALEXANDRIA, VA wrote Another Store: Difficult to find what you want; difficult to locate a staff person to question, difficult..........
Subscriber from BETHESDA, MD wrote Another Store: Best in the area, staff always knows its stuff........
Subscriber from BETHESDA, MD wrote Another Store: Better than Home Depot.......

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